4-Star Hotels in Heilongjiang, China

The hotel's front desk service was incredibly welcoming, and they even gave us a small gift. We were very satisfied with our room and were also granted a late check-out. The service overall was excellent. They provided a complimentary afternoon tea, and on the second floor, there's a Russian restaurant and a 'tieguodun' (iron pot stew) place, plus they offered discount coupons. There are many great restaurants and attractions around the hotel, and Central Street is beautiful. It was a really great experience!

Our hotel stay was fantastic! The location is great, making it easy to get anywhere. The front desk staff, both the guys and girls, provided excellent service. The room was very new and had a fresh air system, the floors were spotless, and the cleaning lady was also very kind. The laundry room was cleaned multiple times a day by an attendant. I will definitely stay here again next time I visit Harbin!

Let's start with the positives: The hotel's decor is very unique, and the rooms are spacious. There's a hotel cable car that goes directly across the river, making it very close to Central Street, and the cable car views are fantastic. The hotel is right by the river, with a small sandy beach where you can play in the water. The hotel is located within Sun Island Scenic Area, so it's very close to the Panda House. Now for the negatives: The heating is very poor; there's no underfloor heating, and the air conditioning doesn't produce heat. The front desk provided a space heater, but the room is quite large, so it couldn't warm it up at all. Hot water also takes a long time to come through; you have to run the water for several minutes before it gets hot, which essentially makes showering impossible. The breakfast is very basic, and the dining area is even colder than the rooms. I'd recommend not having breakfast at the hotel. The hotel requires entry through a mall entrance, and the mall closes at 9 PM. So, if you want to go out or return after 9 PM, you need to call the front desk to open the door. Since the hotel is inside the Sun Island Scenic Area, when taking a taxi into the area, you have to shout to the park security, ”I'm a guest at [hotel name]” to be allowed in. Also, when ordering a Didi (ride-hailing service) from the hotel, you need to register the Didi car's license plate number at the front desk for the car to be able to drive from the park entrance to the hotel. The above is for your reference. The front desk service was very attentive, and even though there were some issues with the facilities, the front desk staff were helpful in resolving them. I believe the experience would be better during peak tourist season.

The hotel has some pros and cons. The pros: 1. The location of the hotel is superb, Right on the Northern side of zhongyangdajie. 2. The gym is adequate, it has good strength training options. Unfortunately the AC doesn't work in the room itself. 3. The staff was happy to allow us a late checkout. The cons: 1. The entrance to the hotel does not have a ramp to go up with the luggage so one must lift it over the stairs into the lobby. I didn't expect that in a 4 star hotel. 2. I've made a reservation for a non smoking room, away from the elevator but got a room with smoke smell, close to the elevator. The staff showed me 3 more rooms but the first two also had smoke smell. Finally we got a room without smell and far from the elevator. 3. The breakfast, in my humble opinion, was subpar. Not too many western options. 4. The hotel doesn't look clean. The surroundings of the elevator need more work. All in all I was a bit disappointed, considering the price.

An Outstanding Stay with Exceptional, 5-Star Service! We thoroughly enjoyed our stay at the Holiday Inn Qunli. Arriving in Harbin at 4:00 PM and catching a noon flight out, we found the hotel's location incredibly convenient—only about 35 minutes to the airport and a similar or shorter commute into the main town. From the moment we arrived, the experience was seamless. The lobby was peaceful and check-in was a breeze. The reception staff were wonderfully helpful, recommending great dinner spots and even proactively offering us an umbrella (for a small deposit) when the weather looked threatening. Our room and the corridor were remarkably spacious. The room layout was excellent, allowing us to fully open our massive luggage while still leaving plenty of comfortable living space. More importantly, the bed was extremely comfortable, ensuring a great night's sleep. While the breakfast spread wasn't massive, everything was delicious and more than sufficient. What truly set it apart, however, was the outstanding service. I want to give a special compliment to waitresses 宫艳荣 and 宋丽梅, who kindly stepped in to help me juice carrots and heat up pastries when I was fumbling at the station. Chef 朱峰 was also fantastic, giving me custom options for my eggs while seamlessly juggling both the noodle and egg stations. I also had the pleasure of chatting with the restaurant manager, Michael Yu, who was incredibly friendly and shared fascinating insights about life in Harbin—the kind of local perspective you just can't find online, which truly enriched our holiday. I travel extensively and rarely experience this level of genuine hospitality, even in 5-star hotels. Kudos to the entire team! (Though I should note I went down for breakfast early, so it was pleasantly quiet). For leisure, we took a lovely 30-minute walk to the Qunli Waitan Ecology Wetland. It’s truly impressive how the government has preserved such beautiful greenery for residents and visitors to enjoy. My only regret is that we couldn't stay longer. It was a wonderful experience overall, and we will definitely be back!

The location is absolutely perfect, right across from Central Street. As an international guest, I found the hotel service to be truly exceptional. Any request I had was immediately addressed when I called. The breakfast spread was incredibly generous, and they even offered a complimentary afternoon tea. This place is definitely worth recommending! Next time I'm in Harbin, I'll be staying at Wanda Holiday Inn again.

How should I even start, the whole stay was just amazing although it was only for a night. I booked 3 rooms in total for my family and the host and all the staff were so nice, they picked us up, gave us fruits and drinks, treated us like a close friend and family. My dad wasn't feeling well and they kept caring about us which was amazing. They have their own food too so we ate there but it's amazing tooo!!! Oh yes, the room is clean, it's as what you see online and it's really worthy the money if you're going to XueXiang snow village. Book this hotel!

Great location with a spacious parking lot. The staff were very welcoming and responsive. I accidentally booked the wrong dates, and the hotel staff were incredibly helpful in accommodating the change. The hotel is right next to a ski resort, and they even offered free skiing passes for the whole family, which was a nice bonus!

The family-friendly Sofia Church photo studio with unlimited costume changes (10 outfits): The room was quite good, well-equipped, warmly decorated, and the lighting was very soft. The hotel staff also provided excellent service, very thoughtfully arranging for us to be on the same floor. In the afternoon, there was also a self-service afternoon tea available. The check-in experience was great, and we'll definitely come back if we have the chance.

The room wasn't as big as it looked in the pictures, but it was still spacious enough for three people, which is understandable given how expensive space is here. When we first arrived, we felt a bit cold. They brought us an electric heater, but honestly, it wasn't the room that was cold, it was just us being chilled from outside. So, we turned it off after a while. In the evening, when we wanted to eat in the room, they even brought us a small 'kang' table (a heated brick bed, used here for a low table). The service at Xueshang Yunsheng was exceptionally good; they were never bothered no matter when we asked for help. The tickets we bought for the Ice and Snow Gallery and the big ** (attraction) were a great deal. The accommodation was clean, and the hot water for showering was excellent. I didn't take any photos. I didn't take any photos inside the room. Some people say that in Xuexiang, the hot water is bad, and rooms lack water and toilet paper, but we didn't experience any of that. Overall, we were very satisfied.