Xiamen Airlines Guide: Seat Maps, Baggage Allownce & Check-In
Considering Xiamen Airlines for your next trip but want to know more? As a multi-award-winning carrier known for its premium service and modern fleet, Xiamen Airlines offers an exceptional flying experience. Read on for an essential guide to their amenities, seat maps, and why they might be the perfect choice for your journey.
Introduction to Xiamen Airlines
Source from Xiamen Airlines Website
Founded in 1984, Xiamen Airlines (MF) is China’s first airline to operate as a modern independent enterprise. Headquartered in the coastal city of Xiamen, it is a key subsidiary of China Southern Airlines and has been a member of the SkyTeam Alliance since 2012.
As of 2026, XiamenAir is recognised for its high safety standards, consistent profitability, and award-winning service.
Key Highlights (2026 Update)
- Global Ranking: It is currently ranked among the "Top 8 Airlines in the World" (World Class award) by APEX, making it the first Chinese carrier to achieve this elite status.
- Safety Record: The airline has surpassed 8 million hours of safe flight operations and holds the CAAC "Five Star Award for Flight Safety."
- Sustainability: XiamenAir is a global pioneer in sustainability, being the first airline to sign an agreement with the United Nations to promote Sustainable Development Goals (SDGs).
Xiamen Airlines Cabin Classes and In-Flight Experience
black and yellow bus seats Via Unsplash (by Aleksei Zaitcev)
Xiamen Airlines offers three primary cabin classes—First Class, Business Class, and Economy Class—focused on comfort, featuring modern amenities like in-flight entertainment, USB ports, and power outlets. Long-haul flights (Boeing 787) offer lie-flat beds in premium cabins, while short-haul flights use comfortable reclining seats.
Key Cabin Class Features:
- First Class: Provides the most personal space, wide, luxurious chairs, premium dining, and access to VIP lounges.
- Business Class: Offers spacious, often 1-2-1 layout lie-flat seats (on 787s) for maximum comfort, amenity kits, pajamas on long-haul, and gourmet meals.
- Economy Class: Features ergonomic seats with 79-81 cm pitch, personal seatback entertainment screens, and complimentary blankets/pillows.
- Special Services: Includes birthday surprises, special festival amenities, and free Wi-Fi on select 787-9 aircraft.
On select routes, the airline also offers Premium Economy options or specialised Business/First packages.
Xiamen Airlines Baggage Policy: What You Need to Know
a blue suitcase sitting on top of a wooden floor Via Unsplash (by American Green Travel)
Category | Details & Requirements |
Carry-on Baggage | • First Class: 2 pieces • Business/Economy: 1 piece • Limits: Max 5kg per piece; total dimensions ≤ 115cm • Storage: Must fit in overhead bin or under the front seat |
Checked Baggage (Domestic) | • First Class: 40kg • Business: 30kg • Economy: 20kg |
Checked Baggage (International) | • First Class: 3 pieces (up to 32kg each) • Business: 2 pieces (up to 32kg each) • Economy: 1–2 pieces (up to 23kg each); Economy Light has 0kg |
Elite Member Benefits | • Egret (Black Diamond, Platinum, Gold, Silver) & SkyTeam Elite: 1 extra piece of free luggage (weight based on cabin class) |
Excess Baggage Fees | • Domestic: 1.5% of adult economy one-way fare per kg • International: Charged per piece for over-limit quantity, weight, or size |
Special Baggage | • Sports Gear: Often get +10kg (Domestic) or specific waivers (International) • Musical Instruments: Small items allowed in cabin; large items require "Seat Baggage" or hard-case checking |
Compensation Limits | • Domestic: Max RMB 100 per kg • International: Per Montreal Convention or Warsaw Convention |
Reporting Deadlines | • Damaged/Soiled: Within 7 days of receipt • Delayed: Within 21 days of the date baggage was delivered |
Support & Tools | • Self-Service: Online Baggage Tracking and Lost Item Inquiry • Transit: Temporary daily necessity compensation for non-local passengers |
How to Check In with Xiamen Airlines: Online, Mobile & Airport Options
person looking up to the flight schedules Via Unsplash (by Erik Odiin)
Check in with Xiamen Airlines online via their official website or app starting 24 hours before departure (up to 60–90 mins prior) to select seats and get an e-boarding pass. Alternatively, use airport check-in counters, arriving 90–180 minutes early, especially for international flights.
Methods for Check-In
- Online Check-In (Recommended): Visit the Xiamen Airlines website, click on "Check-in," and enter your 13-digit E-ticket number (starting with 731) or PNR, along with your last name. This is available for most domestic and some international flights, allowing seat selection and e-boarding pass generation.
- Mobile App: Check in via the Xiamen Airlines app for added convenience.
- Airport Check-In: Counters are available for all flights, particularly necessary if you have baggage, special assistance needs, or are traveling with a group.
- Self-Service Kiosks: Available at major airports for printing boarding passes and checking bags.
Crucial Check-In Times
- Online/App: Typically opens 24 hours before departure and closes 60 minutes prior for domestic and 90 minutes for international flights.
- Airport Counters: It is recommended to arrive at least 90 minutes before domestic flights, or up to 180 minutes for international routes.
Requirements & Tips
- Documentation: Valid government ID or passport is required.
- Limitations: You may not be able to check in online if you require special assistance, are traveling in a large group, or have an open ticket.
- Seat Selection: You can select your seat 72 hours before departure on the site, but you must still complete the check-in process.
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Xiamen Airlines Seat Maps
Source from Xiamen Airlines Website
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FAQs about Xiamen Airlines
Is Xiamen Airlines a good airline?
Xiamen Airlines is widely regarded as a reliable and comfortable carrier, particularly for travel within China and across Asia. As a subsidiary of China Southern Airlines and a member of the SkyTeam alliance, it operates to international safety and service standards. The airline is especially noted for its all-Boeing fleet, attentive cabin crew, and quality in-flight dining, including a celebrated collaboration with Michelin-starred chefs on select routes. Travellers can compare reviews and book Xiamen Airlines flights on Trip.com.Which country is Xiamen Airlines from?
Xiamen Airlines is a Chinese airline, founded in 1984 and headquartered in Xiamen, Fujian Province, in the People's Republic of China. It operates as a subsidiary of China Southern Airlines and is one of China's major regional and international carriers. Its hub is Xiamen Gaoqi International Airport.What is Xiamen Airlines known for?
Xiamen Airlines is best known for being China's first and only all-Boeing commercial fleet operator, a distinction that sets it apart from other Chinese carriers. It is also recognised for its high service standards, quality in-flight catering — including a partnership with Hong Kong Michelin-starred chefs — and its extensive domestic Chinese network supplemented by growing international routes across Asia and beyond.What is the airline code for Xiamen Airlines?
Xiamen Airlines operates under the IATA airline code MF and the ICAO code CXA. When searching for Xiamen Airlines flights on booking platforms such as Trip.com, you can use the code 'MF' to quickly identify Xiamen Airlines flights in search results.How do I check in online for a Xiamen Airlines flight?
Xiamen Airlines offers online check-in via its official website and mobile app, typically opening 24 to 48 hours before departure and closing approximately one hour before the scheduled departure time. Passengers can select seats, confirm meal preferences, and download boarding passes during online check-in. It is advisable to verify the specific check-in window for your route, as timings for certain airports — such as those in Japan — have recently been updated.How can I contact Xiamen Airlines customer service?
Xiamen Airlines can be contacted through its official website's customer service portal, via its dedicated call centre (a Japanese-language centre has recently been established for Japan-based passengers), or through the manage-booking feature on its website and app. Passengers who booked through Trip.com can also access 24/7 customer support directly through the Trip.com platform for assistance with their Xiamen Airlines reservations.
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