Park Dedeman Almaty Reviews

Name: Park Dedeman Almaty
Address: Timiryazeva street 67/A, Almaty, 050057, Kazakhstan, Timiryazeva street 67/A, Overseas, Kazakhstan
Rating: 8.4

Park Dedeman Almaty

Timiryazeva street 67/A, Almaty, 050057, KazakhstanView Hotel Details

Check available rooms for your travel dates

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Guest Reviews of Park Dedeman Almaty

8.4/10

Very Good

107 review

Verified reviews

Location8.4

Amenities8.2

Service8.3

Cleanliness8.6

Filter by:

Sort by:

All reviews(107)

Positive reviews(96)

Reviews with photos/video(25)

Clean and tidy(15)

Friendly host(9)

Great location(6)

Convenient location(6)

Awesome stay(5)

Clean pool(4)

Great swimming pool(4)

Negative reviews(11)

M19158****

Superior Twin Bed Room

Stayed in May 2025

Business traveler

5 review

10/10

Outstanding

Posted on Aug 12, 2025

The hotel is conveniently located. What truly stood out was the breathtaking view of the snow-capped mountains from the restaurant. There was a wide variety of options for breakfast, and dinner was also excellent. They even have a dedicated smoking room on the ground floor. I'll definitely stay here again!

Original textTranslated by Google

6/8

Guest User

Deluxe King Bed Room

Stayed in Mar 2025

Business traveler

50 review

10/10

Outstanding

Posted on Apr 26, 2025

Hotel located very near to the atakent exhibition hall. There are several restaurant and cafe opposite of the hotel. The 2 lady frontdesk working in the 25 April, 8pm is very friendly and helpful with my request. All the hotel staff can speak English which is a plus. Overall this is a great hotel to stay if you’re attending event in the exhibition hall.

P A...

Deluxe King Bed Room

Stayed in May 2025

Couple

26 review

9.0/10

Great

Posted on Aug 2, 2025

Away from main road. Heavy traffic jam during peak hours.

M308219****

Superior King Bed

Stayed in Aug 2025

Solo traveler

3 review

9.0/10

Great

Posted on Sep 7, 2025

The overall decor is new and quite good, but the room had a noticeable musty smell. The toilet was difficult to flush. The breakfast selection was mediocre. This hotel seems to cater to business travelers, and during my stay, most guests I encountered were indeed on business trips. For tourists, its location is quite a distance from the main attractions.

Original textTranslated by Google

Guest User

Superior Twin Bed Room

Stayed in Jul 2025

Business traveler

1 review

6.0/10

Posted on Aug 29, 2025

Service is poor in terms of limited supply for bottle water in room, Kazakhstan weather is very dry easily dehydrate if you do not get enough water however the locals seem do not understand this part. And, they supply paper cups for us to use in the room which means its very hard to wash for second time use. The receptionist is not well trained for English

Miss_eclair

Superior King Bed

Stayed in Jun 2025

Solo traveler

3 review

8.0/10

Very Good

Posted on Jul 19, 2025

A decent hotel with spacious rooms. Breakfast is served with a nice view of the mountains. The only downside is that it can get very noisy in the hallways, as many families with children stay here. I couldn’t get proper rest in the morning after a night flight because, despite the “Do Not Disturb” sign on the door, there were loud screams, running, and shouting from numerous kids for about an hour.

DmitryPol

Superior King Bed

Stayed in Oct 2024

Business traveler

7 review

9.5/10

Amazing

Posted on Nov 26, 2024

Booked tor business trip. Not far from the exhibition center. The breakfast is good but not have omelet or eggs.

Hari

Deluxe King Bed Room

Stayed in Aug 2024

Solo traveler

52 review

10/10

Outstanding

Posted on Sep 16, 2024

Good location, comfortable room, nice breakfast

Response from Property: Dear Hari,Thank you for your positive feedback! It was a pleasure having you stay with us, and we hope to see you again soon!Best regards, Park Dedeman Almaty team.

Guest User

Deluxe King Bed Room

Stayed in May 2025

Traveling with friends

69 review

4.5/10

Posted on Jul 4, 2025

Don't borderline to recommend so far so not nice

Luvsan

Deluxe King Bed Room

Stayed in Apr 2024

Business traveler

1 review

4.0/10

Posted on May 17, 2024

The last thing you would expect after a long and tiring day is a group of people drinking in the hotel public place (hotel lobby). Full of alcohol smell when you enter the hotel, makes you vomit. To make it worst, the hotel receptionist tells you “this is completely normal in Kazakhstan”. He even added “we intentionally allowed them to drink in the hotel lobby, because it would have been inconvenient if they drank in their hotel rooms”. Shocked!

Response from Property: Dear Guest, We deeply apologize for the discomfort you experienced during your stay. It seems there was a misunderstanding regarding our lobby bar policy and its impact on our guests' overall experience. While we do have a lobby bar where guests can purchase alcohol, it's crucial to maintain a balance that ensures all guests feel comfortable and respected.We regret that this balance was not maintained during your visit, leading to a situation that left you feeling shocked and unpleasantly surprised. Your feedback is invaluable to us, and we will take immediate steps to address any lapses in communication and ensure that similar incidents are avoided in the future.Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience that you rightfully expect and deserve.Kind regards, Park Dedeman Almaty team.

Max Sher

Superior Twin Bed Room

Stayed in Jan 2024

Family

9 review

6.5/10

Posted on Feb 15, 2024

I booked this hotel based on the photos they provided, but apparently their photos didn’t match the reality. The front desk stuff told me that the photos they took are from hotel in Turkey, and that the room it self are different, and yes they were completely different. The rooms are very small, very very small really. It seems the hotel is quite new. The breakfast is not bad, and have good view on the mountains. Will I stay again? Answer no

Response from Property: Dear Shyngys, thank you for choosing our hotel for your stay. We are very sorry that we did not meet your expectations, we will update our photos on the site soon. All photos correspond to our numbers, but at the moment they are visual photos. We hope that you will come to us again and we will meet your expectations.Sincerely,Team of the Dedeman Park Almaty hotel.

Guest User

Executive Suite

Stayed in Apr 2024

Family

3 review

10/10

Outstanding

Posted on May 16, 2024

Good rooms

Response from Property: Dear Guest, We're delighted to hear that you found our rooms to your satisfaction! If there's anything specific you particularly enjoyed about your stay or any suggestions you have for improvement, we'd love to hear them!Kind regards, Park Dedeman Almaty team.

M545973****

Deluxe King Bed Room

Stayed in Jul 2025

Business traveler

2 review

10/10

Outstanding

Posted on Aug 29, 2025

The breakfast was delicious, and the ninth-floor rooftop was beautiful, offering views of the snow-capped mountains. The rooms were clean, and the service was excellent. There's a small swimming pool (15 meters) and a lovely sauna, both free of charge. It's very close to Kazakh National University, 1.3 km away. The airport is about a 30-minute drive. A great hotel, well worth choosing!

Original textTranslated by Google