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Verified reviews
Location9.0
Amenities8.8
Service8.8
Cleanliness9.3
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All reviews(185)
Positive reviews(180)
Reviews with photos/video(45)
Convenient location(40)
Easy to get around(21)
Delicious breakfast(18)
Comfortable bed(16)
Close to metro(12)
Well designed(10)
Large rooms(9)
Shower difficult to use(7)
Negative reviews(5)
Guest User
Room (InTune)
Stayed in Sep 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Oct 7, 2025
Jaz in the City is a modern, cool/hip music-themed hotel next to the Ziggo Dome and 5 mins walk from Bijlma Arena (station, shopping area, stadium). The rooms are well designed, I slept in a comfortable king-size bed, and there is even a sauna on the top (10th) floor! The breakfast is good and there is a great bar where you can also enjoy good quality basic bar food. There are also several good restaurants within walking distance.
Response from Property: Dear guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay!We truly look forward to welcoming you back on your next visit to the area!Kind regards,Marjolein Bruschke General Manager
CoachTimCreations
Room (InTune)
Stayed in Aug 2025
Couple
21 review
9.0/10
Great
Posted on Oct 9, 2025
We stayed two nights at Jazz in the City Hotel in Amsterdam. The hotel itself was modern, clean, and comfortable, with all the facilities we needed. Check-in was smooth and the room was great, though we did notice a slight clicking noise from the lights cooling down at night, which was a bit distracting after a long flight.
The location is outside the city centre, near the arena, so it’s best suited for events there rather than sightseeing. It’s a fair walk from the nearest train station and a little tricky to find at first. One tip: the ticket machines at the station only accepted cash, not cards, which made things difficult for us when we first arrived (especially on a Sunday when other da ticket options were closed). Luckily, we’d already bought a 24-hour ticket the day before, which allowed us to travel again and then sort out new tickets later.
Breakfast wasn’t included, so we just grabbed food in town each day. Overall, a solid and comfortable stay if you don’t mind being outside the city centre, and with a bit of planning for tickets it works well as a budget-friendly base for Amsterdam.
CatarinaSanti
Room (InTune)
Stayed in Aug 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Sep 16, 2025
Animals hotel with everything i need . Great location and staff are really helpful as well. Will stay next time I visit Amsterdam! 100% recommend
Guest User
Room (InTune)
Stayed in Jul 2025
Couple
1 review
9.5/10
Amazing
Posted on Aug 31, 2025
It is exactly like the photos, big clean amazing room. Iron was missing which they kindly provided upon request. Only slight issue was the light was quite low in the room made my wife feel silly while doing her makeup. Staff was very friendly.
Guest User
Room (InTune)
Stayed in Jul 2025
Solo traveler
1 review
7.5/10
Posted on Aug 25, 2025
Room is very nice and the staff are friendly. The location is a bit far from the city center but there is a station nearby and just 15 minutes by metro.
Zoe Leone
Room (InTune)
Stayed in Jul 2025
Solo traveler
5 review
8.5/10
Very Good
Posted on Nov 21, 2025
Great place to stay and not to far from the city. Nicely located close to the subway station.
Guest User
Room (InTune)
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 24, 2025
A very good hotel. Very chill, with music elements everywhere in the hotel. I like it very much
WEIFUN
Room (InTune)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Nov 11, 2025
The location Is really convenient , walking distance To Grocery stall and train station .
Response from Property: Hi there,Thank you for your stay with us and kinds words!Hopefully we can welcome you again!Marjolein BruschkeGeneral Manager Jaz in the City Amsterdam
Guest User
Room (InTune)
Stayed in Jun 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 31, 2025
Good Location, around 5-8 minutes walk from the nearest Metro Station or InterCity Train Station, Very Excellent Service from all of the Concierge, Facility is very top notch for the price, Very Excellent Luggage Storage, I had my luggage stored before Check-in and after Check-out so it was very convenient. Andddd... it was right head to head with the Ajax Stadium.
Guest User
Room (InTune)
Stayed in May 2025
Business traveler
1 review
5.5/10
Posted on Jun 27, 2025
This hotel has a serious problem with the hot water in the shower. I reported the issue to the front desk, and while they sent a technician to fix it, the problem persisted, the next morning, I faced the same cold shower again.
During my stay, I had to take two cold showers despite running the water for over 15 minutes each time. The shower display indicated a temperature of 38 degrees, yet only cold water came out. At checkout, I overheard another guest complaining about the same issue, they even requested a room change.
Additionally, one of the towels in my bathroom was slightly torn, which is not very acceptable for a four-star hotel.
On a positive note, the front desk staff were friendly and helpful, the location was convenient, and the room itself was clean. However, due to the recurring shower problems, I will not be booking this hotel again. I chose it for its proximity to our Amsterdam office, but on my next business trip in July, I’ll be staying elsewhere.
Guest User
Room (InTune)
Stayed in May 2025
Couple
3 review
7.5/10
Posted on Jun 14, 2025
The shower in my room wasn’t working properly. I was moved to a different room, but the same issue occurred. The high-tech touchscreen controls didn’t respond, and the water temperature was preset to an extremely hot level with no way to adjust it. It made the shower unusable. Disappointing, especially after changing rooms. Staff were polite, but the issue remained unresolved.
Milloyo
Room (InTune)
Stayed in May 2025
Business traveler
43 review
9.0/10
Great
Posted on Jun 16, 2025
The checking process was too long having to do it yourself with no help from the staff
Guest User
Room (InTune)
Stayed in Sep 2025
Business traveler
1 review
9.0/10
Great
Posted on Oct 25, 2025
Location is good, direct train from AMS, 17 mins. Plenty of food, coffee, burgers, drinks and a supermarket 7 min walk away. Extremely clean, very comfortable bed,, free nesspresso coffee in room. Rates very reasonable compared to other hotels. Will stay there again if in the area. Highltnrecommended
Response from Property: Hi there,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, comfortable rooms, and the in-room Nespresso coffee. It’s great to know that you found our rates reasonable and appreciated the nearby dining and shopping options.Your kind words and recommendations mean a lot to us. We truly look forward to welcoming you back on your next visit to the area!Kind regards,Marjolein Bruschke General Manager
Guest User
Room (InTune)
Stayed in Aug 2025
Business traveler
1 review
7.0/10
Posted on Sep 4, 2025
i had just had a chopper flight then a 2 hour drive, to be told to leave my bags at reception as check in was 2pm i arrived at 13.52 which i thought was bad customer services, she also didn't make eye contact as she spoke to me whilst looking at her mobile phone, that was welded to her hand.
Apart from that i enjoyed my stay.
PS. Don't let them book a taxi for you as the fare was absolutely obscene! it cost me £64.00 for an 9 minute drive to airport in no traffic.
D Dalgarno
Guest User
Room (InTune)
Stayed in Jul 2025
Couple
3 review
7.5/10
Posted on Aug 31, 2025
The hotel has a nice concept and decor. The bed was very comfortable. However, the internet never reached the room, the shower is impossible to set up, the coffee was horrible and the gym was terrible.