37 Tom Pearce Drive, Auckland Airport, Auckland, Auckland Region, 2022, New ZealandView Hotel Details
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Guest Reviews of Pullman Auckland Airport
9.4/10
Amazing
288 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.2
Cleanliness9.6
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All reviews(288)
Positive reviews(280)
Reviews with photos/video(48)
Convenient location(79)
Close to airport(72)
Easy to get around(70)
Great service(47)
Quiet & comfortable(13)
Classy environment(12)
Tasty restaurant(11)
Tasty food(9)
Negative reviews(8)
Guest User
Superior Room With 2 Queen Beds
Stayed in Aug 2025
Family
12 review
10/10
Outstanding
Posted on Sep 26, 2025
Beautiful kiwi style hotel.. High level quality of rooms and sleep. Great in room coffee experience.
Response from Property: Kia ora Daniel,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our Kiwi-style hotel, the high quality of the rooms and sleep experience, and the in-room coffee. We look forward to welcoming you back for another relaxing stay soon!Sincerely,Susan SharmaExecutive Hotel Assistant
Anonymous User
Superior Room With 2 Queen Beds
Stayed in Aug 2025
Family
14 review
10/10
Outstanding
Posted on Sep 4, 2025
Everything was perfect, room was extremely clean, location is great, service is good too. Highly recommend.
Response from Property: Kia ora,Thank you so much for your kind words! We’re delighted you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back soon!Sincerely Susan Sharma Executive Hotel Assistant
Anonymous User
Superior Room With 2 Queen Beds
Stayed in Mar 2025
Couple
12 review
8.0/10
Very Good
Posted on Apr 6, 2025
Good location and service. Front Desk was very helpful, helped us to book dinner. Food is good. The crispy pork belly was quite impressive. Will go again in future.
Response from Property: Kia ora,Thank you for your lovely feedback! We're so pleased to hear you enjoyed our convenient location and the helpful service from our Front Desk team — we're glad they could assist with your dinner plans. It's great to know you enjoyed the food, especially the crispy pork belly! We look forward to welcoming you back again in the future.SincerelySusan SharmaExecutive Hotel Assistant
Guest User
Superior King Room
Stayed in Jul 2025
Couple
29 review
10/10
Outstanding
Posted on Aug 8, 2025
The hotel is nearby the International terminal, just 2 mins walk, perfect for early flight tourist like me. They have a bellboy to deliver your baggages to your room, and did not ask for tips.
I like the room, just be aware that minibar is chargeable. The water pressure is quite bad when shower. Except for these, all other things are great.
Response from Property: Kia ora,Thank you for sharing your rating and review! We’re delighted you found our location convenient for early flights and appreciated our friendly concierge service. We also appreciate your notes shower water pressure and we’ll have our maintenance team check the water pressure to ensure a better experience. We’re glad that overall you enjoyed your stay and look forward to welcoming you back on your next visit.SincerelySusan SharmaExecutive Hotel Assistant
Dzulhaidy
Superior Room With 2 Queen Beds
Stayed in Aug 2025
Family
68 review
10/10
Outstanding
Posted on Sep 20, 2025
Breakfast spread was nice, close proximity to the airport, luxurious hotel.
Response from Property: Kia ora,Thank you for your kind feedback. We’re delighted you enjoyed the breakfast, the convenience of being so close to the airport, and the comfort of Te Arikinui Pullman Auckland Airport. We look forward to welcoming you back again soon.SincerelySusan SharmaExecutive Hotel Assistant
John C Hunter
Superior King Room-Accessible
Stayed in May 2025
Couple
11 review
8.5/10
Very Good
Posted on Jun 25, 2025
Hi, hotel is conveniently located in the Airport. Short 2 minute walk from the International terminal.
Staff at reception pleasant, Restaurant service very helpful. It was easier to go to the restaurant and get a reservation for dinner. Reception staff struggled to make a reservation for dinner.
Rooms are comfortable, for a 5 star hotel it is missing toiletries and the soap provided is not to my liking.
Overall a good stay
Response from Property: Kia ora John,Thank you for taking the time to share your recent experience with us.We’re delighted to hear that you appreciated our convenient location near the airport, as well as the warm welcome from our reception team and the helpful service at our restaurant. We also appreciate your constructive feedback regarding the dinner reservation process and in-room amenities. We apologize for any inconvenience caused, and we’ll be reviewing our procedures to ensure a smoother experience for future guests. Regarding the toiletries and soap, we understand personal preferences can vary, and your comments will help us as we evaluate our product offerings.It’s wonderful to know you had an overall enjoyable stay, and we hope to welcome you back again soon.SincerelySusan SharmaExecutive Hotel Assistant
John Willoughby
Superior Room With 2 Queen Beds
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Feb 3, 2025
Wow wow wow. We were amazed at our time here. We were not expecting such quality from an airport hotel. The room was lovely and modern with a great view. The most spectacular part was the hotel restaurant 10/10. The food was glorious. We had just come in from 18hours of travel. Dinner was out of this world. If you stay here the restaurant is well worth the added expense.
Guest User
Superior King Room-Accessible
Stayed in Apr 2025
Couple
14 review
8.5/10
Very Good
Posted on Jul 17, 2025
Very clean and attentive staff. Could be some more amenities but still very good for a airport hotel.
AJ2020
Superior Room With 2 Queen Beds
Stayed in Jul 2025
Business traveler
23 review
10/10
Outstanding
Posted on Aug 3, 2025
Great location for a rest after a long haul flight. Definitely recommend.
Response from Property: Kia ora,Thank you for your rating, review and kind recommendation! We’re so glad you enjoyed our convenient location for a restful stay after your long flight.We look forward to welcoming you back again soon!SincerelySusan SharmaExecutive Hotel Assistant
Guest User
Superior King Room
Stayed in Oct 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 20, 2024
It is close to the airport. Clean and friendly staffs. Only thing is no restaurant nearby.
Response from Property: Dear Guest,Thank you for your feedback! We're happy to hear you found our location convenient and our staff friendly. We wanted to let you know that we do have a restaurant on Level 9, as well as a cafe on the ground floor, offering a variety of dining options. We hope this enhances your future stay with us! Looking forward to welcoming you again soon.Sincerely,Susan SharmaExecutive Hotel Assistant
Anonymous User
Superior King Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 24, 2025
Great location, was easy to find due to there being plenty of signs. Right next to international airport meaning I didn’t have to rush. Room was very comfortable and clean.
CharleyL
Superior King Room-Accessible
Stayed in Mar 2025
Couple
4 review
9.5/10
Amazing
Posted on Apr 17, 2025
The Pullman hotel is located conveniently next to Auckland airport. The staff were friendly and the service was efficient. The bed was comfortable and we had an excellent breakfast.
randomtriper
Superior Room With 2 Queen Beds
Stayed in Feb 2025
Family
8 review
10/10
Outstanding
Posted on May 5, 2025
Hotel is very close to Auckland international airport! The room size is big, fits with a lot of suitcases. The view to the airport was beautiful from the room. Near by there is supermart for last minute shopping.
Response from Property: Kia ora,Thank you for your rating and review!We’re so glad you enjoyed the spaciousness of your room and the beautiful airport views — it’s great to know it suited your needs. Our proximity to the international terminal and nearby conveniences like the supermarket are certainly helpful, and we’re pleased they added to your experience.We hope to welcome you back to Te Arikinui Pullman Auckland Airport for another smooth and comfortable stay.SincerelySusan SharmaExecutive Hotel Assistant
Guest User
Superior Room With 2 Queen Beds
Stayed in Jul 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 4, 2025
very near airport, room is clean. very good!
thank you!
Response from Property: Kia ora,We appreciate your favorable feedback! It brings us joy to know that you appreciated our excellent location. Our team is dedicated to offering impeccably clean accommodations and hospitable service.Hoping we will be able to welcome you again in the future. Sincerely,Susan SharmaExecutive Hotel Assistant
DesZizou
Superior King Room
Stayed in Jan 2025
Booked for others
29 review
10/10
Outstanding
Posted on Mar 4, 2025
Had a great stay here - very conveniently placed - and the value was fine as well. I will stay here again.
Response from Property: Kia ora,Thank you for your rating and feedback. We are pleased to hear that our location is convenient and you had a great stay.We look forward to welcoming you back in the future.SincerelySusan SharmaExecutive Hotel Assistant