Sapporo Hotels with balcony

An amazing host and an outstanding stay! Highly recommended The host is incredibly easy to communicate with and always replies so promptly, which made our entire trip hassle-free. The place itself was sparkling clean, and all the amenities and essentials were fully provided and in great condition. What touched us the most was when a small issue came up during our check-out. The host went above and beyond to help us handle it quickly and smoothly. We are deeply grateful for the kind and prompt assistance! The host is truly a wonderful host who genuinely cares about his guests. We would definitely choose to stay here again next time!

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

Had a very wonderful stay at this place. It’s more like a service apartment but the service beats a regular hotel. I had a very small tattoo but desperately wanted to go to an onsen, front office staff ayako-san very kindly offered to help me call the onsen to check. She also recommended another onsen nearer and followed up when she saw me the next day. The room was warm and big, loved the bath system. Do note that they only have a traditional tv, not a smart one.

I arrived in Sapporo late at night and took a taxi from Sapporo JR Station to the hotel, which cost about 1800 yen. The next morning, as I pulled open the curtains, I was absolutely stunned: before me was a beautiful world of pristine white snow, with Nakajima Park spread out in full view. I was so grateful for the clear blue sky, allowing the distant mountains to be clearly visible. It truly lived up to its name as a 'room with a view.' Although the facilities are a bit dated, the room layout is very practical, and the bathroom is spacious enough. The bedding and linens are all of high quality. The breakfast buffet was plentiful and excellent. Eating breakfast in the ground floor restaurant, with its large floor-to-ceiling windows, and watching the snow silently fall from the trees was an indescribable pleasure. Even better was the hotel's location for transportation. Nakajima Koen Station's Exit 3 and Exit 1 are only a two-minute walk from the hotel, making getting around incredibly convenient! The front desk service was also impeccable. We stayed for a total of three nights, but had to switch rooms for the third night. When we returned in the evening, the staff had already moved all our luggage to the new room. It was a very thoughtful gesture.

We only had 1 night to stay in this beautiful paradise 🥲🤍 It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍 Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹 Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots. Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️ Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too. Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️ Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹 I can’t wait to come back here again with my partner 🤍

room felt smaller than it was because of the long corridor. we could not use the laundromat at all because there were only 3 machines and 1 was down. the two machines left were also constantly in use and people were using baskets to reserve their spots in the queue, which felt very unfair. the gym also only opens at 1pm which did not make any sense at all. shoes were also not allowed in the gym, so we had to use the gym in just our socks. others were barefoot. however, kids were allowed in the gym. in our one hour there we noticed several groups of families coming in with their kids and they were running on the treadmill without their shoes. highly do not recommend this hotel and would not stay again.

Satisfied, it is our favorite style, it is very comfortable to live

Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with.

I had a wonderful experience at this hotel in Sapporo. They kindly allowed me an early check-in, which made my trip so much more comfortable and stress-free. The interior design is beautiful and modern, creating a very relaxing atmosphere. I especially loved the human-less (self) check-in system — it was smooth, quick, and very convenient. The highlight of my stay was definitely the amazing jacuzzi bathtub. It was perfect for relaxing after a long day of exploring the city. Overall, this was one of my best stays in Sapporo. Highly recommended!

Perfect Location. So close to the Subway and the Curry House downstairs is a bonus. So close to all stores and restaurants. The home itself is absolutely Fantastic. Comfortable beds, nice and quiet. Perfectly set out to make a great stay for the Japanese Home Experience. Thank you Eternal! We will return next trip to Japan