Sapporo Hotels with balcony

"First off, the location was great, allowing us to walk everywhere. The facilities were incredibly clean, odorless, and the appliances were neat and high-quality, which made our stay very pleasant. There was no cleaning service, but we actually preferred that as it was less intrusive. They supplied fresh towels daily, so we experienced no inconvenience at all."

"Sapporo 41 Pieces Hotel is a hidden gem in downtown Sapporo, exceeding all expectations! The location is impeccable – within walking distance of Tanukikoji Shopping Street and Odori Park, and just a few hundred meters from Susukino Station, making dining, shopping, and getting to the airport or attractions incredibly convenient. The rooms are spacious and clean, with practical layouts for Loft and Family rooms. The bedding is soft and comfortable. The smart keyless entry is very convenient, and rooms are equipped with kitchen amenities like a microwave and refrigerator, as well as comprehensive toiletries. The service is warm and professional; the staff speaks fluent English, proactively recommends local eateries, and can assist with luggage storage and itinerary coordination. While there's no in-house restaurant or breakfast service, there are plenty of dining options nearby. Some bunk beds might have low headroom, but overall, the value for money is outstanding. Whether you're traveling with family or friends, this is an excellent accommodation choice in Sapporo."

"Terrible service and frustrating check in experience with a misleading listing While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating. To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password. The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care. The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with."

"The room was spacious with a kitchen, two bathrooms, two toilets, and a total of four sinks. There was also a six-person dining table, a TV, and heating and air conditioning. There's a paid parking lot nearby, which is convenient for car renters. However, the soundproofing wasn't very good. When I encountered people driving cars, I immediately reported it and the issue was resolved. Cleaning and garbage collection aren't daily. After cleaning, the perfume I left on the table was missing. I reported it to the front desk, and the explanation was that it might have been accidentally taken away or disposed of as trash… Anyway, it's gone! It's a bit frustrating, and I hope others don't encounter this problem."

"Checking in was a real struggle. It was a self-check-in system where you'd never know if you didn't receive an email. They didn't send me an email in advance, so I shivered in the lobby for about thirty minutes before finally finding out how to check in. The location was great. The room was in good condition and clean. However, one of the beds had a broken frame, so it creaked the whole time I was sleeping. My daughter worried it might collapse. The draft was too strong near the bed, and the floor wasn't heated at all. While I liked the location and cleanliness, checking in was incredibly difficult. The poor condition of the bed, drafts, and heating made it a bad experience from day one."