Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 16, 2026|Room 1001
Guest UserAn amazing host and an outstanding stay! Highly recommended
The host is incredibly easy to communicate with and always replies so promptly, which made our entire trip hassle-free. The place itself was sparkling clean, and all the amenities and essentials were fully provided and in great condition.
What touched us the most was when a small issue came up during our check-out. The host went above and beyond to help us handle it quickly and smoothly. We are deeply grateful for the kind and prompt assistance!
The host is truly a wonderful host who genuinely cares about his guests. We would definitely choose to stay here again next time!
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Price per night from:AU$ 139
Posted on Mar 17, 2026
Guest User
This hotel is absolutely wonderful! The backyard opens directly onto a mountain stream and forest. The staff even offered us a 'duck snowball maker' when they saw us heading out to the snowy backyard. Staying at this hotel was definitely the best memory of our Hokkaido trip.
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Price per night from:AU$ 496
Posted on Nov 30, 2025
Travellingbanana
Had a very wonderful stay at this place. It’s more like a service apartment but the service beats a regular hotel. I had a very small tattoo but desperately wanted to go to an onsen, front office staff ayako-san very kindly offered to help me call the onsen to check. She also recommended another onsen nearer and followed up when she saw me the next day.
The room was warm and big, loved the bath system.
Do note that they only have a traditional tv, not a smart one.
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Price per night from:AU$ 83
Posted on Feb 14, 2026
Guest User
Checking in was a real struggle. It was a self-check-in system where you'd never know if you didn't receive an email. They didn't send me an email in advance, so I shivered in the lobby for about thirty minutes before finally finding out how to check in. The location was great. The room was in good condition and clean.
However, one of the beds had a broken frame, so it creaked the whole time I was sleeping. My daughter worried it might collapse.
The draft was too strong near the bed, and the floor wasn't heated at all.
While I liked the location and cleanliness,
checking in was incredibly difficult. The poor condition of the bed, drafts, and heating made it a bad experience from day one.
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Price per night from:AU$ 280
Posted on Feb 6, 2026
Guest UserThis hotel was the biggest disappointment of our entire hot spring resort trip. We specifically stayed two extra nights in Jozankei to stay at this hotel because of its high ratings. However, it was the least recommended hotel of the trip. The hotel is quite small, the rooms are very old, and our room on the first floor with an outdoor hot spring felt like a basement. The room was dimly lit, and the bathroom was dark. The carpet felt extremely dirty. Overall, the reviews seemed inflated. However, this hotel was also the most attentive among the kaiseki meals we had during the trip, so my review is mixed. I hope for a fairer and more impartial review. If the hotel sees these reviews, I hope they can improve the condition of the rooms on the first floor and the lighting in the public areas. Finally, I must mention the welcoming gentleman was truly professional and touching. Because we arrived early and couldn't check in, we needed to find a coffee shop. He not only patiently explained the situation but also personally led us to the intersection in the heavy snow, explaining the features of each restaurant in the vicinity. Very thoughtful!
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Price per night from:AU$ 262
Posted on Jun 7, 2026
Stella_LLLThe hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage.
It is also located in the opposite direction from popular attractions such as APIA and Odori Park.
The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long.
A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.
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Price per night from:AU$ 196
Posted on Jan 29, 2024
Canyue
When checking in, the boss introduced in detail the fun things around and the check-in matters. After that, you can enter and exit by password, and just leave garbage and towels at the door. Stayed for three days. It was very quiet, very clean, and the room was large, very spacious for a family of four. The whole place is very new, the room has everything you need, the boss is very attentive, it feels like your own home, and there is a small kitchen. The occupancy rate was low, I didn't meet anyone for three days, and the privacy was great. Opposite is Lawson. This Lawson is also very good and has everything. There are two very popular ramen shops next to the hotel. Shingen has a queue every day, but they are very salty and not delicious. If we talk about the shortcomings, it is that it takes a while to walk to the subway station (about ten minutes' walk). Everything else is perfect!
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Price per night from:AU$ 112
Posted on Jul 5, 2026
Guest User
Satisfied, it is our favorite style, it is very comfortable to live
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Price per night from:AU$ 126
Posted on Sep 14, 2024
Meiyue
I stayed here for 3 nights with 5 friends.
It was about a 10-minute walk from the nearest Sapporo Station, so I think it was within walking distance.
There were no convenience stores or shops near the hotel, but there were convenience stores, izakayas, and other shops on the walk from the station to the hotel.
I booked a twin room with two double beds, but when we got to the room there was also a single bed so 5 people could sleep there.
Check-in and check-out were a little confusing, but I was able to ask a hotel staff member right away using Skype at the unmanned front desk, which was great.
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Price per night from:AU$ 239
Posted on Mar 16, 2026
赤鱲角揸fit人
The hotel is conveniently located about a minute's walk from the subway station. The atmosphere is cozy and elegant, providing a warm and relaxing environment. It's the perfect place to unwind and create wonderful memories during your trip.
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Price per night from:AU$ 59