Explore 4-Star Hotels in Sapporo

The location is great, and the hygiene is pretty good too, though once I found a hair on the towel and a tiny hair on the bedsheet. Overall, it's acceptable, but the room is tiny – it's the smallest hotel room I've stayed in in Japan. The service attitude was good, though. Next time I go to Hokkaido, I'll definitely pay more attention to room size before booking a hotel.

Location is great. A walking distance to Sapporo Tanukikoji Shopping Street. If you are with luggage, walking at underground shopping street, once you see Parco on your left, turn right and you will see an escalator not far away. Go up and you will see GongCha. Go straight and pass through the sliding door beside it. Turn right and keep walking until a cross junction. Hotel is the left side of next junction. Room is spacious. There is a new law with tax charge for hotels at Sapporo area this year.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

Pros: Location: 1. Convenient transportation: After arriving at New Chitose Airport, take the JR train. Exit Sapporo South Gate on the first floor to the plaza, cross the street, and turn right to reach the hotel. You can also take the underground shopping street APIA, but you'll need to climb about ten steps, and I couldn't find an accessible elevator. If you have luggage, it's easier to walk above ground. If you're taking a bus, there's a stop about 200 meters away. When we arrived, the adjacent block was under construction, making the ground uneven and inconvenient for pushing luggage, but it should be fine under normal circumstances. However, the bus to the airport stops directly downstairs from the hotel, which is very convenient. Be mindful of the schedule; over two days, I saw many people lining up, and it seemed unlikely that everyone would make their intended bus. You'll likely need to queue for an extra round. 2. Convenient for shopping and dining: Daimaru is directly opposite the hotel, Stella is next to Daimaru, and Tokyu is diagonally opposite Stella – all visible from the South Gate Plaza. The entrance to the underground shopping street APIA is right at the hotel's doorstep (stairs). I recommend taking the elevator to B1 for direct access to APIA; it's extremely convenient on rainy days. The underground street connects directly to all nearby shopping malls and the JR station. The underground street itself has plenty of food and shops. For food, just follow the local office workers in line for authentic local flavors (be warned, the local ramen shops are incredibly salty, choose carefully). There are also many restaurants nearby, but not many drugstores. The two or three scattered stores are small, suitable for replenishment but not for a big haul. 3. Abundant and surprising breakfast: We entered and exited Sapporo, and compared to other places, this hotel's buffet breakfast had a good variety and quality. The seafood options for the DIY seafood rice bowl were also plentiful and promptly refilled. Friends who enjoy a rich breakfast should not be disappointed. In addition to the above obvious advantages, here are a few points about the hotel to consider when making your choice: 1. The front desk is on the 7th floor, accessible by two direct elevators that require card access. During peak hours, you might have to wait, and the speed and size of the elevators are average. 2. During check-in, the front desk insisted that everyone use the self-service machines. However, the system is cumbersome and prone to bugs. When we checked in, there were three machines and four groups of guests, including locals, and everyone eventually needed human assistance. The front desk staff member started with a smile, but by the end, I felt it was commendable she maintained her politeness. I don't know what the owner is thinking; there are plenty of front desk staff, so why add to everyone's burden? 3. The room size is normally small. The hallway and lobby are relatively new, while the rooms are slightly older but acceptably clean. 4. The price is slightly higher than similar hotels in the surrounding area (if you consider the convenience of transportation and shopping, this price difference is acceptable).

Extremely close to JR Sapporo Station, and walkable to Tanukikoji, with an underground passage which is super convenient if it rains. The hotel design is very minimalist and elegant, and the staff are excellent; English communication was seamless. They also provide daily skincare samples and disposable chopsticks. The hygiene is good too, it's just that they assigned me a room at the end of the hall.

I had a great stay at this hotel. The staff were exceptionally friendly and nice, and they were even kind enough to offer me a late check-out at 1:00 PM, which I really appreciated. The room was spacious, the public bath was a great feature, and the self-service luggage storage was very convenient. the hotel is a bit of a walk from the metro, it is near a bus stop for the airport limousine. The breakfast variety was a bit more limited compared to other hotels I have visited. Overall, the hospitality made for a wonderful experience.

room felt smaller than it was because of the long corridor. we could not use the laundromat at all because there were only 3 machines and 1 was down. the two machines left were also constantly in use and people were using baskets to reserve their spots in the queue, which felt very unfair. the gym also only opens at 1pm which did not make any sense at all. shoes were also not allowed in the gym, so we had to use the gym in just our socks. others were barefoot. however, kids were allowed in the gym. in our one hour there we noticed several groups of families coming in with their kids and they were running on the treadmill without their shoes. highly do not recommend this hotel and would not stay again.

We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!

This is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours. P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.

There's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening. The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...