Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 27, 2026|Rose Starry Sky Double Bed Room
7mood
We had a wonderful stay at Rose Garden Resort. The room was spacious and comfortable, with thoughtful complimentary snacks and drinks prepared for us. It was also a lovely surprise to find a fresh rose in the room — such a beautiful detail.
The breakfast was very enjoyable, especially the delicious cappuccino. The swimming pool was absolutely amazing, and the gym with its beautiful view of the pool made the whole experience even more relaxing.
The resort truly makes you feel like you are on holiday in Thailand, even though you are in Hangzhou. The atmosphere, design, and facilities are outstanding.
A special thank you to Xiaofan for her warm hospitality and attentive service. She made our stay even more pleasant and memorable.
Rose Garden is truly one of the best resorts in Hangzhou. We highly recommend it and will definitely come back again!
Show more
Price per night from:AU$ 138
Posted on Aug 20, 2026|Single Room
Guest UserFriends, I'm not procrastinating! This hotel is absolutely fantastic, especially the staff. The front desk and cleaning aunties are all incredibly friendly. The environment is spotless, and the bathroom facilities are super convenient to use, especially the mirror and hairdryer, which feel very high-end. I had a late checkout, but in the afternoon, a male staff member knocked very hard on my door asking if I was extending my stay or checking out. I felt a bit put off at the time, but when I left, the front desk apologized to me and even gave me a souvenir, a ceramic cup. The service is truly excellent, and the environment is very clean. The public areas are exceptionally clean, tidy, and organized. However, one day around 11 AM, while I was sleeping, a fire drill was conducted, and the alarm in the room was extremely loud and noisy. But for safety, this is understandable!
Show more
Price per night from:AU$ 18
Posted on Aug 21, 2026|1 King And 1 Single Premium Kids Theme Lake View
georgeshenThe hotel was fully booked on the day of our check-in, and we arrived over an hour early. Several staff members introduced us to various activities to pass the time, including a dedicated room for movies, board games, and a swimming pool. While waiting for our room, the service and amenities at InterContinental Danyang were exceptionally warm and thoughtful.
The room was a family lake-view suite, accommodating four people. The hotel's location, far from the central lake area, was incredibly tranquil, with no tourists by the lake. Away from city light pollution, we surprisingly saw the Milky Way on our first night, a rare sight in East China.
The swimming pool offered different children's activities daily. The botanical garden had a vast array of flowers and butterflies, along with a koi and swan pond where we could feed the fish. The hotel's two wings also featured a lighthouse and an observation deck.
The buffet dinner had everything we could ask for, and on Chinese Valentine's Day, they even gave out roses. The fish head dish at the Chinese restaurant was absolutely superb. Breakfast deserves special praise; despite the hotel being fully booked, we could order noodles via our phones, and the staff proactively asked about our coffee preferences. This is exactly the standard expected from an established InterContinental brand, and even with the summer crowd, the service and quality were uncompromised.
Finally, a special shout-out to our thoughtful butler, Emily. From the moment we checked in, she was incredibly attentive. On our last day, we had an early morning departure for a yacht in the central lake area. Without hesitation, Emily helped us arrange a late check-out, even during the busy summer season.
To be honest, when I heard that the InterContinental was being rebranded, I had some reservations, worrying about a potential drop in service. However, after staying here, I can confidently say that this is by far the best hotel in China, in terms of both quality and service, that we've stayed at with our child during the summer season. Both its hard and soft assets are top-notch, and its service easily rivals that of established luxury hotel brands. I rarely choose to stay at the same hotel twice in the same location, but InterContinental Danyang has made me eagerly anticipate my next visit.
Show more
Price per night from:AU$ 139
Posted on Apr 17, 2026
Guest User
The front desk service was excellent. The hotel's location is superb, just 50 meters from the subway station, making it very convenient to get around. The room was very comfortable and well-equipped. The front desk even helped upgrade my room, which made my stay very pleasant. Thumbs up!
Show more
Price per night from:AU$ 106
Posted on Aug 18, 2026|Lake View Double Room
LovelyxiaoyuerBooked a lake view room and got an upgrade upon check-in. The room was quite spacious, though the decor felt a bit dated. The open-plan bathroom, with the bathtub and sink integrated into the room, was a bit unusual for me, but it was great that each room had a dehumidifier. The service was excellent; rooms were cleaned quickly, and breakfast offered a good variety, with plates cleared efficiently. Direct access to the water park from the first floor was super convenient. Lunch at the hotel was a bit pricey but tasted good. I'd definitely consider staying here again. Finally, the high-speed rail shuttle service was good, though the air conditioning in the vehicle wasn't very effective.
Show more
Price per night from:AU$ 110
Posted on Aug 16, 2026|Margaret Room
Guest User
This hotel has a chic, boutique vibe, with a generally dim aesthetic. The location is quite good, directly across from a park. However, the room was very small with an impractical layout. There were an excessive number of mirrors, likely an attempt to make the space feel larger. While the staff had a service-oriented mindset, their execution didn't quite meet expectations. The dining offered a fusion style, serving breakfast, lunch, and functioning as a bar in the evening. Overall, the value for money isn't great, and I wouldn't highly recommend it.
Show more
Price per night from:AU$ 79
Posted on Jun 12, 2026
MARYSaaweetFirm bed, big spacious room with no lingering smell of cigarette despite smoking is allowed in certain rooms. Received a complimentary breakfast from front desk staff Alex, very nice of him. Breakfast is good, offering mostly local food and a few western pastries but if I have to pay, I would rather eat out for more authentic experience. The washing machine in room is definitely helpful amenity so I don’t have to queue at the laundry room to sort out washing and drying. However, the washing machine is very noisy so staff should let guests know best to wash during the day or before they head out and not at night like we did as we have to paused the drying as the loud noise is preventing sleep. They can improve the staffing during day time because I arrived around 1pm, no one helped with luggage, the door was very heavy so it’s one thing to manage luggage up the curb side and it’s another to drag the luggage through the heavy door and then I realised there was only 1 staff working at that hour, and he was overwhelmed with requests left and right from guests, calls to delivery service so staffing need to be adequate during day time as through the day there will be a lot of guests interactions and having staff to respond timely improves experience and impression of hotel. Overall a good stay
Show more
Price per night from:AU$ 132
Posted on Sep 6, 2026|Deluxe King Room
Guest User
Honestly, the online complaints about this place are completely justified.
Check-in at 5 PM and check-out at 12 PM – I haven't seen such an absurd schedule in ages. Most of the 'GO' activities are in the afternoon, many of them water-based. So, are you expected to change into a swimsuit without a room, or participate after checking out?
If you really want to join the activities, you need to stay at least two days. But are the activities offered here truly worth a two-day stay?
The difference between all-inclusive and non-all-inclusive mainly lies in the meals, and honestly, I don't think that extra money is worth it.
The dinner environment and preparation were decent. Lunch is from 12 PM to 2 PM, but by 1:15 PM, all six stir-fry stations were empty, and there was a huge queue for lamb skewers. Forget about the cold seafood, it was long gone. Even the 'NPCs' (staff) couldn't keep up with the demand.
The snacks and cakes served all day, from morning to night, were exactly the same – no variety or thought put into them.
What I found unacceptable were the blue and green glass cups for water. Maybe it's the material, but they constantly felt sticky.
If you've been to other Club Med resorts and expect energetic GOs or to sit down and chat with them, don't get your hopes up. The GOs here just felt like regular service staff to me.
Show more
Price per night from:AU$ 211
Posted on Aug 24, 2026|Jingjie Water-View Suite
Guest UserThis hotel is nestled by the water, surrounded by abundant natural beauty. Its design cleverly blends nature and a sense of divinity, with lakeside rooms offering incredible tranquility, perfect for a relaxing and healing getaway. The overall style is modern and chic, and the rooms are warmly furnished with excellent natural light. The specially designed lighting and color palette create a comfortable ambiance. The butler service is meticulous, with thoughtful arrangements before and after check-in, and they are always available when needed. They are very attentive, warm, and friendly. We were traveling with our child, and the butler got along wonderfully with our baby, so I highly recommend it for families. The service is efficient and problems during our stay were promptly resolved. They also offer wellness programs and activities like sound healing, spa treatments, and afternoon tea. The hotel's cuisine is vegetarian, with exquisite and delicious dishes. In short, I highly, highly recommend it! It's a charming hotel I'd definitely visit again.
Show more
Price per night from:AU$ 573
Posted on Sep 2, 2026|2 Twin Beds, Lake View
DouzhijiaLocated on the West Lake waterfront, you can enjoy views of West Lake and Baochu Pagoda from the room, and the lobby opens right out to the lake. At the same time, you can also experience the vibrant and lively atmosphere of Hangzhou. There are many hotels by West Lake, but my wife has a special fondness for this one. Haha.
Show more
Price per night from:AU$ 308