Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 21, 2026
Guest UserThis hotel has a manor-style resort vibe and is wonderfully quiet, which I really appreciated. Its location is quite central, making it easy and quick to get to nearby attractions by taxi. There was a minor hiccup with the room upon check-in, but the staff were very responsive and resolved it quickly. Even during a public holiday, the service quality didn't drop, and there was no queue for breakfast. It's a shame it rained every day during the Dragon Boat Festival's plum rain season; I hope for sunny weather next time!
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Price per night from:IDR 1,924,297
Posted on Aug 16, 2026|Deluxe Forest View Twin Room
PengsakelaasuojiaerInterContinental Qiandao Lake, exclusively occupying the Xian Shan Peninsula, is a scenic destination in itself, perfect for a slow-paced getaway.
The hotel offers a rich variety of dining options. The breakfast buffet on the first floor boasts a wide selection, and we enjoyed several excellent meals at the Chinese restaurant. The late-night diner on the fifth floor, opening at 9 PM, became a regular treat for the kids after swimming, serving various instant noodles with fresh eggs and vegetables. There's also a Japanese restaurant outside the lobby, perfect for a relaxed meal after a scenic walk or bike ride around the lake.
You can rent bicycles and 'Panda cars' to explore the island. The peninsula is ecologically pristine, with blue butterflies dancing and swallows flitting about, showcasing abundant wildlife. Both indoor and outdoor pools have regularly changed water and are well-maintained. The hotel also has its own yacht pier; simply book at the front desk or buy tickets at the lobby shop for direct access to Huangshan Peak, making travel incredibly convenient.
The most heartwarming part of our stay was the housekeeping auntie. When she saw my child's summer homework spread out, she thoughtfully placed an eye-protection desk lamp, noticing the dim light in the room. This small act of kindness was truly touching.
With one island, one hotel, far from the hustle and bustle, nestled between the lake and mountains, enjoying nature in peace – this is the ideal state of a vacation.
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Price per night from:IDR 1,742,660
Posted on Apr 17, 2026
Guest User
The front desk service was excellent. The hotel's location is superb, just 50 meters from the subway station, making it very convenient to get around. The room was very comfortable and well-equipped. The front desk even helped upgrade my room, which made my stay very pleasant. Thumbs up!
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Price per night from:IDR 1,176,690
Posted on Aug 21, 2026|Superior 2-bed Room
Guest UserMy stay exceeded expectations! The Mercure Hangzhou Westlake Hubin boasts a prime location, close to West Lake and with convenient subway access to a bustling commercial area. The room was meticulously clean, and the facilities were well-maintained, ensuring a comfortable stay. The front desk staff provided attentive service, were pleasant, and handled requests efficiently. Breakfast offered a wide variety, allowing for a leisurely meal. The 24-hour front desk, luggage storage, and borrowing services were all very convenient. It's suitable for both leisure and short business trips, highly recommended.
I stayed at the Mercure Hangzhou Westlake Hubin for a business trip. It's located in the central Hubin commercial district with excellent transport links; the subway reaches major stations. The room was clean and quiet, perfect for both work and rest. The front desk handled requests efficiently and provided appropriate service. The hotel facilities are comprehensive, and the breakfast quality is excellent. The overall environment is quiet, making it suitable for business travel. I'll prioritize staying here on my next business trip.
I stayed at the Mercure Hangzhou Westlake Hubin for a business trip. It's located in the central Hubin commercial district with excellent transport links; the subway reaches major stations. The room was clean and quiet, perfect for both work and rest. The front desk handled requests efficiently and provided appropriate service. The hotel facilities are comprehensive, and the breakfast quality is excellent. The overall environment is quiet, making it suitable for business travel. I'll prioritize staying here on my next business trip.
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Price per night from:IDR 802,887
Posted on Aug 15, 2026|Hilton Featured Room (2 Beds)
Guest UserI came back to stay at Hilton Qiandao Lake, and Luby very thoughtfully upgraded my room – I absolutely love it! 💕
✨ I'll repurchase this infinitely! I adore Hilton Qiandao Lake; it's my top choice for a vacation here. 🌊
The location is absolutely stunning, nestled by the mountains and the lake, boasting exclusive, direct lake views. As soon as you step into the lobby, you're greeted by a panoramic view of the vast Qiandao Lake landscape through the floor-to-ceiling windows, instantly setting a magnificent atmosphere.
I stayed in a lake-view room, and opening the balcony door revealed the entire lake. Waking up to the lake view in the morning and watching the sunset in the evening – every single moment felt like a healing landscape painting. The hotel's grounds are expansive with lush greenery, like a natural oxygen bar. It even has its own water park and swimming pool, so you can leisurely spend an entire day at the hotel without needing to go out. It's especially perfect for a family relaxing getaway.
The breakfast selection is abundant and fresh, with a rich variety of flavors. You can enjoy your meal while admiring the lake view. The staff are gentle, attentive, and meticulous; check-in was smooth, and any requests were promptly addressed.
At night, the garden lighting creates a wonderful ambiance, and a stroll with the lake breeze is exceptionally pleasant. This stay was perfect; I've fallen deeply in love with it and will choose Hilton again next time I visit Qiandao Lake! I highly recommend it to anyone looking for a relaxing, 'lie-flat' vacation!
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Price per night from:IDR 1,558,391
Posted on Jun 14, 2026
Guest UserMy stay was absolutely fantastic! The staff were incredibly dedicated and their service was meticulous and thoughtful throughout. The room was clean and tidy, well-equipped, and the bedding was so comfortable I slept soundly. The environment was quiet and pleasant, and the location was very convenient. Overall, the value for money is outstanding. I'll definitely choose this place again for my next stay!
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Price per night from:IDR 1,002,951
Posted on Apr 7, 2026|Executive Queen Room
Nik ParksWe had an amazing stay here. The apartment is light, spacious and airy. The bed is huge and really comfortable and the shower and bathroom are also lovely. Having a kitchen with utensils, hob and microwave meant we could cook in the evenings which is a huge plus.
Breakfast was included in our stay and it was varied and tasty with some western options, fresh noodles and omelettes, fresh fruits and salads, bread, cheese, pastries and amazing coffee and fresh juices.
We used the pool several times (remember your swim caps!) and it was large and really nice for a swim.
The location is great. It's close to the West Lake area. We walked there and back which was about 45mins each way, but it's also very easy to jump in a Didi to venture further around to see the Tiger Springs or Nine Creeks and Misty Forest areas which are really beautiful.
The staff were very helpful. We arrived a little early and they checked us in straight away and very promptly answered all my questions. We asked for a late check-out and we were generously accommodated which was an added bonus.
Oh - and the lobby and hotel smell amazing too!
We will 100% stay here again when we return to Hanghzhou and would highly recommend it to other travellers if you'd like some luxury alongside home comforts.
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Price per night from:IDR 1,542,596
Posted on Aug 5, 2026|Deluxe Twin Room
Guest User
I wanted to take my kids on a summer vacation but didn't want anything too strenuous, so I chose this Club Med. I heard it's an all-inclusive resort perfect for younger children, though maybe not so much for those over 10.
I booked a two-night hotel pre-sale package through Ctrip (including breakfast and tickets to either Xixi Wetland or Lingshan Fantasy), with a 400 RMB surcharge for weekend bookings. The hotel called the day before to confirm and said they'd add my WeChat for future communication, but they never did. They also didn't mention adding a butler service during check-in, which is something other hotels do better.
The hotel looks quite new and spacious, with most activities located on the basement level. For a hotel with a higher price point that prides itself on all-inclusive services, I was surprised to find that many entertainment options and parent-child activities required additional fees, and they weren't cheap either. This was a bit disappointing. On Friday and Saturday evenings, there's a mini-show, and on Sunday evening, there's a Chashan Qing performance. The shows make the evenings pass quickly. During the day, we mainly rested in the room and occasionally visited the mini water park, where the kids had fun in the water. The indoor children's playground is quite small and suitable for very young children; older kids won't find it very engaging.
On the first day, we didn't want to go out for dinner, so we chose the hotel's Chinese restaurant for lunch. The dishes were mediocre, the portions were small, and the prices were not cheap. For dinner, we opted for the hotel buffet. The weekend prices were higher than weekdays, costing 328 RMB per adult and 218 RMB per child over 4 years old. The prices were a bit high. For the buffet, children are charged by age, not height. What can a child under 120cm really eat? The variety of dishes was also quite limited. For example, there was only one spicy flavor of crayfish, and the other dishes were just so-so. The mark-up felt excessive. For adults and children who don't eat sashimi and such, the value for money was very low. Since my child can't eat raw food, they pretty much only had some vermicelli soup at the buffet.
The evening amusement park games were also very perfunctory; I didn't feel like playing at all. When I finally found a craft activity and sat down to try it, a staff member immediately came over with a POS machine, ready to charge me. 😂
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Price per night from:IDR 2,877,232
Posted on Jul 5, 2026
MellyOoAn unforgettable luxury wellness retreat.
I discovered Xixi Xin Hotel while searching for a peaceful escape, and it exceeded every expectation. The architecture is breathtaking, blending traditional Chinese culture with modern luxury in a way that feels elegant, authentic and incredibly calming. The attention to detail throughout the property is exceptional.
The suites are beautifully designed with natural, eco-friendly materials that create an instantly grounding atmosphere. Upon entering, you’re welcomed by a Marshall speaker with a curated selection of nature sounds—waves, birds, rustling leaves and crackling fire—setting the tone for complete relaxation. The bathroom is equally impressive, with beautiful curtains opening to a soaking spa prepared daily with fresh rose petals and natural bath salts. Thoughtful touches such as soft linen loungewear and complimentary disposable swimwear made the experience feel effortlessly luxurious.
Service is truly five-star. Each suite is assigned a personal butler who is attentive, responsive and genuinely committed to making your stay effortless. Nothing ever felt like too much trouble, and the hospitality was warm, personal and sincere.
I was initially hesitant about the vegetarian restaurant, but it was one of the highlights of my stay. The dishes were nutritious, beautifully presented and worthy of fine dining, while still being surprisingly filling. For those who prefer meat, there are also excellent restaurants nearby.
The wellness program is outstanding, with daily yoga, Tai Chi, sound baths, traditional Chinese medicine consultations and other healing experiences. Classes run for around an hour and are led by knowledgeable instructors who genuinely care about your wellbeing, creating a deeply relaxing and restorative experience.
With only around 8–10 suites, the hotel remains wonderfully quiet and intimate, allowing guests to completely disconnect from the outside world. After just three nights, I left feeling genuinely relaxed, grounded and restored.
A rare hidden gem that combines exceptional architecture, thoughtful design, impeccable service and meaningful wellness experiences. If you’re looking for a peaceful five-star retreat focused on luxury, wellness and tranquillity, I couldn’t recommend Xixi Xin Hotel more highly. ⭐⭐⭐⭐⭐
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Price per night from:IDR 7,197,029
Posted on Aug 23, 2026|1 King Bed, West Lake View
WeifengxuxuxuxuThe room was clean and cozy. Most importantly, it's right by West Lake – just a walk downstairs! Opening the curtains reveals a beautiful view. The breakfast was plentiful, and the service was very thoughtful. Special thanks to Cecilia for the personalized arrangements. I'll definitely choose Grand Hyatt again next time I'm in Hangzhou. Grand Hyatt – where every guest arrives and leaves delighted!
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Price per night from:IDR 3,416,877