Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 7, 2025
Lindaxiaolingzi
During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
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Price per night from:CAD 1,253
Posted on May 5, 2026
Guest UserPretty nice overall. I stayed for 3 nights. The staffs are really nice and helpful. The room is spacious and has a really nice view, compared to the same price hotel near the lake.
Just some comments on the meals. The hotel offers breakfast and dinner for my booking. Breakfast (mini buffet liked) options stay the same, I mean absolute same. For dinner, the first night is amazing, with chicken hotpot, steak, appetizer and dessert. Second night, beef Sukiyaki (kind of like beef hotpot with a sweet soup/sause and rawegg), appetizer and dessert. Kind of okay, I would say as I was hoping to see something more differerent and, to me, it is a bit like a downgraded version (not by far tho) of the first night. And the third night, beef Shabu-shabu (water based hotpot), appetizer and dessert. Quite disappointing as I would refer it more or less the same as second night maindish Sukiyaki but taking away the raw egg and sweet soup based. I would recommend staying for 2 nights max if you don't want to have hotpot everynight
About the Onsen, there are one indoor and outdoor onsen each for men and women. Not too big, but the size is enough as there are not too many people using that during my stay. I am not sure if it is normal for Japanese Onsen but I see there is quite a number of materials in the outdoor onsen. I cannot tell what those are, kind of like dead skin to me tho. Not too comfortable with it (although I went there three times during my stay).
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Price per night from:CAD 297
Posted on Aug 17, 2025|Japanese Western Style Room
Guest Userreally amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.
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Price per night from:CAD 305
Posted on Feb 15, 2018
JerryLisaWinnieFirst of all, the Tangyuan Hot Spring Area is a very recommended hot spring resort. Friends who want to go to the sun must be considered. As for the Tangyuan Xiaobin City Hotel (the actual local signboard of the hotel is written “坂屋”), it is chosen as the first choice for hot springs. As long as it is geographically located and also has breakfast and dinner, there is a comprehensive selection of room sizes. 4.0 rating, but I personally gave a rating of 4.8 or more. First of all, the service staff has a very good attitude and can express in English. If there is translation software on the mobile phone, it will be easier to communicate. Then, basically, when you register for accommodation, tell you, and ask you to prepare some meals, breakfast 7 : 30 and 8:30 two sections, dinner is also 6:00 and 7:00, and then tell you, their hotel hot spring is twenty-four hours, there are room equipment, so these are the introduction, no Chinese Everyone can understand. The Japanese-style hot spring hotel, as long as the room has its own bathroom and washstand, the bath is not so necessary, because before you go into the hot spring bath, you need to wash your body, all the configuration, In addition to facial cleanser. Its hot spring male soup soup, both have indoor and outdoor two pools, if it is winter, it is the feeling of bathing in the snow, so it is recommended As for the meal, it is the traditional Japanese style, it is absolutely full, and the taste is very authentic, just fine, but please note that the most important factor in the price of the reservation option is that the same room type is more expensive. The price of the meal, the taste of the meal is completely different in two grades, please friends who love to bathe, must be carefully compared, if the family is more than two people travel, it is recommended to choose a room, because, the general Japanese standard room The single beds are very small, one person sleeps very small, and don't even want to sleep with the children in the cot. Therefore, it is recommended that you have a room with a child, and if the child is not under five years old, If you dine together, it will still be enough. If you come here for a bath, you will still choose this hotel.
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Price per night from:CAD 221
Posted on Apr 30, 2025
Guest UserThank you so much for kindly coming to pick me up even though it was so late and there were no more trains running.
I will continue to use your service.
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Price per night from:CAD 188
Posted on Sep 2, 2025
Wahahahadsl
A rather unique hot spring hotel. The room I booked was a Japanese-style room (washitsu), purely tatami room, and there's no bathroom inside – please be aware of this. To bathe, you need to go to a separate, traditional Japanese hot spring bath, separated by gender, where you must be naked and thoroughly washed before entering. Opinions on the experience vary, but the Japanese seem to enjoy it, haha.
The hotel includes breakfast and dinner, which were surprisingly high quality, and the menu changed daily, which was a pleasant surprise.
The service was excellent, with the typical Japanese attentiveness, and the staff spoke decent English, so communication wasn't a problem.
Overall, a very unique hotel, definitely worth experiencing.
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Price per night from:CAD 194
Posted on Mar 29, 2025
Guest User
We liked the hotel very much. It surely needs renovation in some areas, but you forget about this, because the hotel service is very good. The staff is very helful and welcoming, many free amenities are provided: yukata clothes for kids for all ages, socks for geta shoes, face sheet masks for ladies. Futons are very cosy, kaiseki dinner was worth it, but if your kids do not like Japanese style food, you need to think of it beforehand. Onsen area is very nice. It has pool also. I would recommend to stay in this hotel and enjoy Japanese experience.
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Price per night from:CAD 111
Posted on Nov 7, 2025
Anonymous UserI was looking for a ryokan (Japanese inn) with delicious-looking food, and this one seemed good, so I made a reservation. The soy milk shabu-shabu was absolutely delicious. The all-you-can-drink option was also a nice touch. The buffet and breakfast weren't particularly amazing, but I'm glad I included them since I wanted to leave at a leisurely pace.
The hot spring was small, but the temperature was just right and it relieved my fatigue. Its proximity to the station made it a convenient location for getting around by car.
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Price per night from:CAD 76
Posted on Apr 13, 2024
tolyazek@mail.ru
Everything was great! We lived here for three days in April 2024. The hosts are very friendly and attentive. Breakfast and dinner were very tasty and large, so during the day we didn’t even want to have lunch while walking. Everything in the room is clean and tidy. The place is quiet and beautiful. Nearby there is a large supermarket with everything you need. The bus stop to the waterfalls and lake is also very close. There is also a public onsen nearby, we had a good time there too. In general, we really liked everything! Thank you!
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Price per night from:CAD 61
Posted on Aug 5, 2024|Standard Japanese-Style Room 16 to 20 Sq M
murowongThe hotel facilities are complete, the hot spring environment is beautiful, and there is also a swimming pool for me to experience, which is enough for me to have a good swim. I feel comfortable physically and mentally after experiencing these two projects! Personally speaking, the dinner service mode suits me very well, the design is very unique, and I come back with a full meal!
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Price per night from:CAD 144