Lavande Hotel (Beijing Guomao)

Lavande Hotel (Beijing Guomao) Reviews

Lavande Hotel (Beijing Guomao)

No. 12 (Jia), Xidawang Road, Chaoyang District, Beijing, 100022, ChinaView Hotel Details
Lavande Hotel (Beijing Guomao)
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Guest Reviews of Lavande Hotel (Beijing Guomao)

9.4/10
Outstanding
3962 review
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(3962)
Positive reviews(3768)
Reviews with photos/video(414)
Friendly front desk staff(356)
Classy environment(305)
Quiet & comfortable(193)
Easy to get around(191)
Perfect for business trips(147)
Delicious breakfast(51)
Stayed multiple times(27)
Too many mosquitoes(17)
Negative reviews(194)
Guest User
Romantic Room
Stayed in Sep 2025
Couple
14 review
5.5/10
Posted on Oct 6, 2025
The room was not like the pictures - the bedsheets were plain and not like as displayed on the pictures. There was no rug on the floor despite the pictures showing the romantic room had a rug underneath the bed. 20% increase in price for really nothing compared to standard room - feel scammed.
Response from Property: 您好，感謝您的留言反饋。關於您反映的設施使用問題，我們深感遺憾。酒店木地板是新更換的，影響了您的體驗，對此我們深表歉意。感謝您的理解與包容，也希望未來有機會為您呈現一個更安心便捷的入住環境。期待您的再次光臨！
Keng-Kit Yeo
Elegant Twin Room
Stayed in Dec 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Jan 20, 2025
The location of the hotel is closed to the subway, at the edge of the bustling Guomao CBD area, yet the environment is peaceful and quiet within a business park. The facilities are well equipped and furnished with self-service washing & drying service, and maintained. The staff are very courteous & friendly, ready to extend help when required.
Response from Property: 人生一場又一場的相遇，都是莫大的緣分，非常感謝您的支持，願在以後的旅途中，與您一起共度美好時光!
plushparadise
Elegant Queen Room
Stayed in Apr 2024
Solo traveler
25 review
10/10
Outstanding
Posted on May 16, 2024
decent hotel that had rooms that were clean, the stay was a comfortable one.
Response from Property: Xiaoli is so happy to receive such a high rating from you. Xiaoli will definitely continue to work hard to provide you with more cost-effective services and more comfortable rooms. We look forward to your visit again!
meetpatel
Elegant Queen Room
Stayed in Feb 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Mar 27, 2024
Great place! Clean, well maintained and good room service! Location is a little far but walkable to metro station. Overall very much satisfied and will book again when in Beijing! 最好的！
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Kimbaaaly
Elegant Queen Room
Stayed in Jul 2023
Solo traveler
23 review
7.0/10
Posted on Aug 25, 2023
Location is good. Room is needs to be updated and not very clean. Found hair and stains everywhere. The bed is hard and not comfortable. Staff does the bare minimum.
Response from Property: Dear guest, first of all, thank you for staying in our hotel. We are deeply sorry for the above deficiencies mentioned to you. The hotel will report them in time and deal with them in a timely manner. We apologize to you again and look forward to your next stay!
Guest User
Family Room
Stayed in Aug 2023
Family
2 review
7.5/10
Posted on Oct 4, 2023
It was a very nice stay over Lavande Hotel, the location is great only 15 minutes walking to the closest subway station. The service was very good, everyone was helpful and kind to us during our stay. Our was room was nice and quiet, very confortable. Maybe the room and the alley could be a bit cleaner.
Response from Property: 親愛的賓客息怒息怒！沒有給您有一個完美的入住體驗，楓兒真的非常抱歉，我們酒店應該讓每一位客人在每一個環節都能享受體驗最好的服務，可是沒有做到，是我們的責任，誠懇的請求您的原諒。希望您能再給楓兒一次機會！
WorldWideTy
Elegant Queen Room
Stayed in Aug 2023
Solo traveler
27 review
7.5/10
Posted on Oct 4, 2023
The bed was very comfortable and large. Other than that, the room is in need of renovations. Many imperfections from the shower head leaking to the carpet being damaged. But the location was very convenient for my needs.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Elegant Queen Room
Stayed in Aug 2023
Other
2 review
6.0/10
Posted on Sep 16, 2023
Room was dirty. Houskeepers change only bed sheets and towels. Only one receptionist guy was super duper helpful. If you’re reading this, thank you very much. We’re so appreciate your service.
Response from Property: Dear guests, I'm sorry to bring you a bad stay experience. We attach great importance to your questions and will rectify them immediately. I hope you will choose our hotel next time you travel and give us an opportunity to apologize. Finally, I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Aug 2023
Couple
2 review
6.0/10
Posted on Sep 11, 2023
I know not all lavende hotel is like this, but if you want to live in a clean environment, you should really consider avoiding this one. The carpet has many stains and toilet has hairs. Cleaning staffs smoke in their rooms with door open to the corridor. Reception desk is helpful though.
Response from Property: Dear guests, I'm very sorry for bringing you a very bad stay experience. We attach great importance to your questions and will rectify them immediately. I'm sorry here and look forward to your booking again. We will definitely give you a satisfactory answer and wish you a happy life.
Guest User
Elegant Queen Room
Stayed in Aug 2023
Traveling with friends
3 review
9.0/10
Great
Posted on Sep 10, 2023
The room was not that clean because of high humidity. The staffs were okay!
Response from Property: 尊貴的客人 首先感謝您入住我們酒店 在這裏向您提出的以上酒店的不足深感抱歉 酒店這邊也會及時上報 及時處理 再次和您致歉 期待您的下從入住!
Billy Bat
Elegant Queen Room
Stayed in Jul 2023
Solo traveler
104 review
6.0/10
Posted on Sep 23, 2023
Fine for a short stay. Rooms are large, but the sheets smell funny.
Response from Property: 聽到親的誇獎，楓兒心情感覺棒棒噠~感謝您對我們支持，希望您能再次回家感受麗楓熱情服務！！Good Morrow 祝您生活愉快~
Mala
Deluxe Double Room
Stayed in Jun 2023
Couple
4 review
10/10
Outstanding
Posted on Jul 24, 2023
I recommended this hotel. Good service, good location, clean.
Response from Property: 聽到親的誇獎，楓兒心情感覺棒棒噠~感謝您對我們支持，希望您能再次回家感受麗楓熱情服務！！Good Morrow 祝您生活愉快~
Guest User
Elegant Queen Room
Stayed in Mar 2023
Solo traveler
1 review
7.0/10
Posted on Apr 26, 2023
The hotel was clean and not very far from the city centre. Recommend.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Aug 2024
Business traveler
10 review
6.0/10
Posted on Nov 11, 2024
Not good
Response from Property: 尊敬的賓客您好，未能給您帶來良好的入住體驗小麗深感慚愧，您寶貴的意見對我們很重要，小麗也在儘可能的完善自己，期待您下次入住時可以給您帶來不一樣的體驗，歡迎您下次光臨！
Veller
Deluxe Room (2 beds)
Stayed in Jul 2023
Business traveler
56 review
8.0/10
Very Good
Posted on Sep 25, 2023
Price is a bit high, but acceptable
Response from Property: 尊貴的客人 首先感謝您入住我們酒店 在這裏向您提出的以上酒店的不足深感抱歉 酒店這邊也會及時上報 及時處理 再次和您致歉 期待您的下從入住!