Guest Reviews of Changsha Fangmangmi Ancient Hotel (Wuyi Avenue Branch)
9.6/10
Excellent
1290 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(1290)
Positive reviews(1277)
Reviews with photos/video(883)
Friendly front desk staff(161)
Well designed(138)
Garden view(97)
Good audiovisual experience(97)
Nice bathtub(85)
Close to metro(84)
Luggage delivery service(36)
Tasty coffee(19)
Negative reviews(13)
Anonymous User
Rainbow Featured Smart Room (Double Bed) (Bathtub)
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 23, 2024
every good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M501463****
Forgetful Laughter Smart Tub Projection Double Bed Room
Stayed in Jun 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Oct 16, 2023
。zzzzz
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M15439****
Forgetful Laughter Smart Tub Projection Double Bed Room
Stayed in Jul 2024
Family
6 review
10/10
Outstanding
Posted on Aug 27, 2024
Maybe there was a change in the room, and we upgraded the room type for free. The room is clean and spacious, and a family of three can sleep in a large bed. There is no problem with bathing balls in the nearby canteens. When I asked the front desk, I was given one for free. There is a disposable bathing bag in the room. I don’t want to use the hotel’s dryer. There is also a long hanging rod in the room. Semi-dry clothes can be dried overnight. It is convenient to park for free downstairs. It is more convenient to take a taxi when going shopping at night.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Response from Property: 尊敬的客户:您好!很感謝您選擇入住我們酒店並給予點評,我們對沒有給您帶來愉快的入住體驗深表歉意。針對您反饋的問題,我們已進行緊急核查,牆面由於使用微水泥材質問題,確實會有點不耐臟,真抱歉,我們後續會根據相關問題進一步的優化。(油污水池、桌面問題)已安排深度清潔,並會加強日常檢查,確保此類問題不再發生。碎裂玻璃磚已於今日更換完畢,其他老舊部分也在計劃翻新,後續會定期檢查設施安全。關於房間面積問題,我們的房型標註是基於建築圖紙及實測數據,可能因空間佈局和視覺感受讓您產生差異,正在重新拍攝校準,避免誤導後續客人。您提到的床墊舒適度和衞浴設施尚可是對我們的鼓勵,但我們也深知其他方面的不足嚴重影響了您的體驗。您的反饋對我們至關重要,我們已針對此次問題優化清潔流程,避免類似情況再次發生。 您的體驗為我們敲響了警鐘,是我們改進的重要方向。我們深知再多的歉意也無法彌補您此次不完美的入住感受,但我們真誠希望能有機會彌補。我們衷心希望未來能有機會再次為您服務,用實際行動證明我們的改進,重新贏得您的信任。祝您生活愉快!
M55540****
Dark Humor 180° City-View Tub Projection Double Bed Room
Response from Property: 尊敬的客户:很感謝您選擇入住我們酒店,並對我們的服務提出寶貴意見。我們對您此次不愉快的入住體驗深表歉意。酒店在平台上有明確表示不是獨棟註明了是在樓層哦,我們的房型標註是基於建築圖紙及實測數據,可能因空間佈局和視覺感受讓您產生差異,非常抱歉。酒店位於立交橋附近,打車位置確實可能存在定位偏差的問題。為此,我們會嚴格要求前台工作人員提前撥打入住電話聯繫每位顧客發送入住引導和注意事項,避免客人找不到酒店的具體位置。關於房間的氣味問題,我們已安排相關工作人員檢查並處理,確保房間空氣清新。同時,我們會加強房間的日常通風與維護,避免類似情況再次發生。關於房卡的問題,如果您覺得一張房卡不方便,可以向前台工作人員再尋要一張房卡的哈,我們前台二十四小時都是有人守候的,隨時為您服務。您的反饋是我們改進的動力,期待下次能為您提供更舒適的入住體驗。祝您生活愉快!
M632101****
Forgetful Laughter Smart Tub Projection Double Bed Room
Response from Property: 很感謝您的好評,您的好評是我們持續創作和做好服務的動力,歡迎下次來長沙依然能夠體驗我們其他117種房型,一房一設計哦。再次感謝!
M475461****
William Castle Smart Industrial Style Projection Double Bed Room
Stayed in Jul 2025
Solo traveler
2 review
7.2/10
Posted on Nov 1, 2025
房間衞生有點不乾淨,蚊子🦟多,半夜被蚊子咬醒多次
衞生:
環境
Translate
Response from Property: 尊敬的客户:您好,很感謝您選擇入住我們酒店並給予點評。很抱歉沒有給您帶來愉快的入住體驗。十分抱歉讓您在入住期間遇到了衞生和蚊蟲問題,這絕非我們樂見。我們非常重視您的反饋,並已對相關房間進行深度清潔與消殺,以及全面檢查所有客房的防蚊措施。感謝您指出我們的不足,這幫助我們改進。期待您的再次光臨,讓我們為您提供煥然一新的入住體驗。
M429120****
William Castle Smart Industrial Style Projection Double Bed Room