Xana Hotelle (Beijing Sanlitun) Reviews

This hotel is absolutely dreadful. The room was leaking and incredibly run-down. Cleanliness was a huge issue; tables and floors were dirty and dusty. There was no hot water. Even the replacement duvet had stains. The spare pillow had a foul odor. The toothbrush, even straight out of its wrapper, looked old and used. In summary, avoid this hotel at all costs. This is the first time I've ever felt compelled to leave a negative hotel review.

We booked this room for our child's high school entrance exam. The room was very comfortable, offering a pleasant view of the lawn outside the window. The service was also excellent. I'd heard some guests mention the air conditioning wasn't very cool, but after asking a staff member to adjust it, it worked perfectly fine. It seems you might need to ask for their assistance to get the settings right. The room layout was well-designed, and the bathroom featured a clear wet/dry separation, plus it was quite spacious. The surrounding area boasts excellent amenities. It's just a 3-5 minute walk to Sanlitun, and both Metro Line 10 and Line 6 are easily accessible. The Third Ring Road is also only a short 3-5 minute walk away.

As a repeat guest, I've stayed at this hotel numerous times. Its location is excellent, and the surrounding area is incredibly convenient. The front desk staff are also very helpful, and the rooms are spotless. I will certainly be back.

Great location, the rooms were decent, and overall a pleasant stay.

The room was very damp, and the facilities were quite old. As soon as I plugged anything in, the power for the entire room, including the lights, tripped. I even had to charge my devices using the hairdryer socket in the bathroom. It was pretty unnerving. (Just my personal feedback; no offense to the owner and no reply needed.)

Not too bad, not too good. The rooms are big. if you don't have too many expectations it's good.

This place absolutely deserves a huge thumbs up! It truly exceeded all my expectations. The service was impeccable, and the staff's attitude was exceptional – incredibly friendly and helpful. I would highly recommend it to anyone visiting Beijing. The facilities are top-notch and fully equipped with everything you could need. Fantastic value for money!

Being newly opened, everything felt fresh and new, and the service was exceptionally accommodating. The room was excellent, with freshly changed sheets and duvet covers, which I really appreciated! It offers superb value for money, and I genuinely couldn't find a single fault with my stay. It's a blessing for those seeking convenience, providing an overall great experience that perfectly suits a younger demographic. From the lobby to the rooms, every space is stylishly designed and exudes an artistic ambiance. The room itself was very spacious, comfortable, cozy, and well soundproofed.

The location is great, and the hotel is fine for just having a place to sleep. The bathroom could have better privacy. The shower window and wooden slats that separate the bathroom to the room is a little “open”. Otherwise it was simple, the room was clean and close to good restaurants.

I checked in at 3 PM yesterday. It was quite late, and I wanted to sleep in a bit, so I asked the front desk if I could check out at 2 PM. They agreed to it. However, at 12 PM this morning, they called me, urging me to check out immediately, and their attitude was very rude. On top of that, the hotel's air conditioning was broken, and it was incredibly hot all night. The environment, cleanliness, and service were all terrible.

The room facilities were extremely old. Our room was unfortunately located above a parking garage access lane and a garbage collection point. From afternoon until late evening, there was a constant stream of people wheeling carts to dump trash, creating a persistent noise. Even with earplugs, we were repeatedly woken up in the middle of the night by large trucks collecting garbage. Nights were equally noisy, as the vicinity was packed with bars and restaurants. We could distinctly hear everything, from casual chats to people getting drunk.

Nice place in Beijing, very friendly and good hotel. I want for my next time again

The hotel is located in the heart of Beijing, sanlitun area, surrounded by many restaurants and facilities. Not easy to find the reception,3rd floor of the building, but when you get in the building you can find an elevator on the left and here we go. The room is big and really clean, bathroom is nice but no window, common thing in china. The room has a wide window but there is a building in front so someone could see from his/her balcony, difficult that will happen but can happen. The receptionist speak a quite good English so no problem of communicatio.

The hotel location is good. Toilet clean, bed well dress. The flowers in the cupboard are too dusty need to be changed.