Intercontinental Hotel & Resorts Stays in Beijing

Huge thanks and kudos to the housekeeping auntie! To the hotel management: please recognize and reward her. The room was spotlessly clean and tidy. On the day we checked in, I had my own ceramic bowl, and the auntie mistakenly thought it was from hotel room service and took it when cleaning. When we came back from sightseeing that evening, I contacted the front desk, and the auntie quickly found the bowl in the kitchen, washed it clean, and brought it back to us. Her efficiency and attitude were exceptional, and she really contributed to our wonderful trip. We'll definitely stay here again next time we're in Beijing.

Both the hotel and Trip.com made thoughtful calls, arranging a fantastic 'Bird's Nest' view room for us. The location is absolutely perfect; after watching the performance at the Bird's Nest, we could quickly walk back to our room from the exit. While crowds downstairs were scrambling for taxis, I was already in my room, enjoying the AC and some small grilled snacks. They also offered a thoughtful turndown service with complimentary beer. Five-star rating! If I ever go to the Bird's Nest again, I'll definitely stay at the InterContinental.