Name: InterContinental Hotels SHENZHEN WECC by IHG (Snow World)
Address: Shenzhen, China
Rating: 9.7

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

Qatar

Doha

Saudi Arabia

Medina

Traveling to Shanghai, staying at the InterContinental Jing'an is definitely the right choice! My experience this time was absolutely fantastic! The hotel is located in the heart of Jing'an District, right next to Shanghai Railway Station, surrounded by 5 metro lines, making it super convenient to get to West Nanjing Road, Jing'an Temple, and The Bund.

From check-in at the front desk, I felt nothing but professionalism and warmth. They were incredibly thoughtful, proactively arranging a high-floor room with an absolutely stunning view. The front desk staff always had a smile, patiently answering all my questions. The room was spacious and bright, the bedding was soft and comfortable for a great night's sleep, and the separate wet and dry areas in the bathroom were a very thoughtful touch. The breakfast buffet offered a wide variety of options; I ate there for three days and didn't get bored. The indoor pool on the sixth floor has a 25-meter lap lane, and the gym is well-equipped.

From check-in to check-out, the entire stay was delightful. I'll definitely choose this hotel again next time I'm in Shanghai! Highly recommended!

For those who are in town for meetings and exhibitions near Hongqiao, this hotel is ideally situated and your must go place. What we loved was the uber comfortable bed, good bedroom size and layout of the room. Despite its distance from the usual shopping areas, dining and amenities is not a problem with ******* as they have a separate holding areas for the delivery team to place your orders… they were very efficient and careful when collecting off my Taobao orders on my behalf ! 
For those who wish to visit downtown (eg to the bund) for a look, travelling could be a little inconvenient as it takes approximately 40mins by cab or 30mins by trains 
Overall - a great stay at the Hotel.

During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements.  We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient.  Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical.  Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance!  At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.

I came for a last-minute trip and chose the InterContinental, which was close to my destination. I was pleasantly surprised to be upgraded to an open-plan suite.

- **Service**: Warm and welcoming. I arrived in the early hours, and the concierge was still very friendly, helping me check in and guiding me all the way to the elevator. The housekeeping staff always greeted me with a smile. The reception at the 24th-floor printing area was also very polite.

- **Environment**: The hotel has been open for some years, and the furniture and decor retain a classic 'Shanghai style' – vintage but not outdated. It's a refreshing change from the modern designs of many hotels today, offering a unique charm. (Though the bedside switches could use an update).

- **Breakfast**: Quite abundant, with a standard spread, plus local Shanghai-style mini wontons. The freshly made Western scrambled eggs were delicious, and you could pair them with baked beans and sausages to make a full English breakfast.

Taking advantage of the good weather this weekend, I brought my parents for a nostalgic trip to see old mansions. We chose to stay at the InterContinental Ruijin Hotel this time. The hotel's location is superb, right in the heart of the Huaihai Road commercial area, and it's a short walk to Sinan Mansions, Fuxing Park, and Tianzifang. As soon as we entered the lobby, we were captivated by the giant crystal chandelier hanging from the ceiling. It looked even more beautiful when lit up at night. The InterContinental's service was excellent as always, and we checked in very quickly.

We booked a two-bedroom family suite in the main building, which features two bedrooms, a living room, and three bathrooms. The master bedroom has a 1.9-meter king-size bed, the second bedroom has two 1.35-meter double beds, and the living room has a two-seater sofa and a single armchair. The room included four executive lounge privileges, so after dropping off our luggage, we headed straight to the executive lounge for afternoon tea. The executive lounge also has that 'old money' vibe, perfect for photos. For dinner, we could either dine in the executive lounge or pay an additional 99 RMB to eat at 'Lounge 99' Western Restaurant. We opted for the latter as it offered more variety, including complimentary langoustine and West Lake vinegar fish (yellow croaker), making it quite a good deal.

After afternoon tea, we took a stroll through the hotel garden. It was lush and green, and the spring breeze blowing through the leaves felt especially gentle. The sun also turned warm, and the green leaves cradled delicate, dew-kissed flowers. In the gentle breeze, the flowers swayed softly, looking somewhat shy.

The main advantages are the river view and the large garden. The price is very reasonable for a five-star hotel with a prime river view, and the breakfast quality is consistently good. However, there are notable drawbacks: the building is old, and the room's fixtures and electrical outlets are outdated for current needs. It's far from the subway, and there are limited dining options nearby. This hotel is best suited for guests who drive, don't mind older decor, and primarily want to relax and enjoy the river view.

My overall experience at InterContinental Shanghai Dishui Lake was great. Both the environment and service were quite impressive, making it a highly recommended lake view resort hotel.

**Environment and Scenery**
The hotel is located on the South Island of Dishui Lake, surrounded by the lake and green spaces. The scenery is pleasant, and the environment is quiet and beautiful. From the room balcony or public areas, the lake view is expansive and delightful. The atmosphere in the morning, evening, and at night is fantastic, perfect for photos and leisurely strolls.

**Facilities and Rooms**
The room size is ample, with a modern and minimalist decor. The cleanliness is generally good, and the bedding is quite comfortable. The hotel's public facilities are comprehensive, with well-maintained gardens and walking paths. Strolling by the lake is very relaxing.

**Service Highlights**
I'd particularly like to commend Tim Bi at the front desk. His service was incredibly thoughtful and attentive. During check-in, he meticulously introduced the hotel's facilities, and his attitude was very friendly, leaving an excellent first impression as soon as I arrived.

**Dining Experience**
Both Chinese and Western options are available. The taste and quality are considered above average for hotels in the same category, offering good value for money overall.

In summary, if you're looking for a quiet, well-situated lake view hotel for a getaway near Shanghai, this is a worthy option to consider.

I entered the hotel room that appeared to have clean linen, but unfortunately the room itself had not been cleaned properly. The toilet floor had some toilet paper debris, the services were dust, there were soap marks in the bathroom and the furniture, including the TV cabine, was covered in dust and stains. I reported these concerns to the front desk and although housekeeping was sent to clean the room, the issue was not resolved satisfactorily. It was a disappointing start to my stay and has left me uncertain about booking this hotel in the future. As the hotel appears to be extremely busy, I feel that cleanliness standards and accountability for housekeeping are being overlooked. The breakfast experience was average and the long queues were frustrating. However, I did particularly enjoy the yoghurt selection. In addition, the staff member responsible for handling the complaint calls and checkout reminder calls was unpleasant to speak with. A more customer-focused and professional approach in these interactions would greatly improve the guest experience.

The hotel is located at a good location, close to JBR and there a few restaurants and supermarkets located within walking distance! 
 
Most of the staff are very nice and helpful, other than the lady who checked us in! She talked us into upgrading our room to the resident side with a balcony but failed to mention without a bath tub! She didn’t tell us until we already paid for! Now we are stuck into waiting for the whole refund process! 


As for the room we stayed in… the junior suite! The view is still very nice, still can see part of the marina! However, the room is very very dark! It doesn’t have enough lights! 
I can barely do my makeup at night even with all the lights on in the room!  

The bed was too soft for us but apparently you can ask the housekeeping staff to remove some topper to make it more comfortable! However, I do suggest you to bring your own pillows if you want decent sleep! They are way too soft! 

The hotel itself have very limited restaurants! One is the main restaurant located at the lobby! Breakfast options are decent! Another one is located at the 1st floor, is an Italian restaurant called Papa’s the food are amazing and delicious! However it is not part of the restaurant group!

Excellent location 10 minutes from the Dubai Mall and most places of interest.
Super clean variety of foods, excellent service from the staff who attended us.

I often go to Dubai and choose this hotel for the first time, it didn't disappoint me
Because I have to meet with many partners, I must choose a lobby grade, which is very suitable!
Service is also very thoughtful

This stay exceeded our expectations! Our butler had meticulously arranged the room type in advance, and as soon as we walked in, it was exactly what we wanted. The entire room was spotless, not a speck of dust in any corner, making for a truly comfortable stay. Traveling with a child, the biggest surprise was the comprehensive family-friendly amenities – all sorts of playthings were readily available, so we didn't need to prepare anything ourselves. Our little one had a blast! The hotel's overall environment is quiet and serene, and the soundproofing is excellent; there was absolutely no noise, allowing us to relax completely. Our butler, Jason, was incredibly responsive throughout our stay, almost instantly replying to messages and promptly handling every request with thoughtfulness and care. He made the entire experience effortless and worry-free. Next time we bring our family, we'll definitely be requesting him again. Highly recommend to anyone traveling with children!

This trip was spontaneous, with no prior planning. Overall, it was a fantastic experience, and I'll likely return.

First off, during check-in, our room wasn't quite ready. The lady at the front desk was incredibly helpful; she got us beach passes and even booked a cooking class for my child for the next day.

When we took the kids swimming, the pool attendant diligently helped adjust my child's back float from three layers to two and secured it properly. They also thoughtfully suggested that arm floats might be more convenient and safer.

While playing at the outdoor pool, we rented some floats. My child had a blast, trying out all the large and small floats, and even the inflatable dinosaur. It really made their day!

Initially, when we got back to our room, we opened the balcony door. Due to the temperature difference and taking a shower, the entire floor inside got wet. Housekeeping was amazing; they promptly brought a drying machine and replaced all our trash cans, fresh towels and bathrobes, and even cleaned the bathtub. I'm very grateful for their help.

The next day, they also extended our check-out by two hours, which allowed us to relax in the room a bit longer.

This trip was an excellent experience, and my son had a wonderful time too!

My stay was very pleasant overall. The room was clean and tidy, the environment was quiet and comfortable, and the facilities were complete and in good condition. A special thanks to Linda, Chris, and Winnie for their warm, friendly, and courteous service. Whether it was checking in, asking for directions, or assisting with various requests, all three were patient, meticulous, efficient, and responsible. Their thoughtful and heartwarming service throughout, with attention to detail, greatly enhanced my experience. The excellent environment combined with their dedicated service made my trip relaxing and enjoyable. I'm very satisfied with my overall experience and will definitely choose to stay here again on future trips.

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