Aparthotel Adagio Brussels Grand Place Reviews

Response from Property: Dear Albert,Thank you for your positive feedback regarding your stay at our aparthotel. We are delighted to hear that you appreciated our central location, well-designed suites, and the dedication of our multilingual staff. Your observations about the shower/bath setup and air-conditioning will be noted, as we strive to enhance guest comfort. We are committed to providing a solid experience for our visitors and are pleased to know that our self-service amenities met your expectations.We look forward to welcoming you back to Aparthotel Adagio Brussels Grand Place in the future.Pedro Tomé Jorge - General Manager

Response from Property: Dear Guest,Thank you for taking the time to share your positive experience at Aparthotel Adagio Brussels Grand Place. We are thrilled to hear that you enjoyed our prime location and found your room to be clean and well-equipped with amenities, including the kitchen and air conditioning.We appreciate your understanding regarding the presence of individuals in the vicinity of our hotel. Rest assured that our building's access is securely managed, ensuring the safety of all our guests.It is also great to know that our laundry service and lounge area contributed to your overall satisfaction during your stay. We look forward to welcoming you back on your next visit to Brussels!Pedro Tomé Jorge - General Manager

Response from Property: Dear Neil,Thank you for your wonderful feedback regarding your recent stay at Aparthotel Adagio Brussels Grand Place. We are delighted to hear that you enjoyed the modern amenities and spacious accommodations, as well as our convenient location and friendly service. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant experience in Brussels.Best regards,Pedro Tomé Jorge - General Manager

Response from Property: Dear BW,Thank you for your feedback. We are pleased to hear that you found our staff helpful and appreciated our prime location. We acknowledge your comment regarding the bathtub height and will take it into consideration for future improvements.Best regards,Pedro Tomé Jorge - General Manager

Response from Property: Dear guest,Thank you for your feedback. We have noted your comments on any unpleasant odors and the condition of the blanket during your stay. Please do not hesitate to contact reception 24/7 and they will be happy to help you find a solution to any problem you might have. Thank you again for your comments.Best regards,Pedro Tomé Jorge - General Manager

Response from Property: Dear Guest,Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location convenient for exploring Brussels and accessing nearby transportation options. It is wonderful to know that you enjoyed the dining options in the vicinity.We appreciate your observation about the height of the mirrors in the bathrooms. While we strive to accommodate the diverse needs of our guests, we understand that some features may not meet everyone's expectations. Your feedback is invaluable and will be taken into consideration for future improvements.Thank you once again for your review, and we hope to welcome you back soon.Pedro Tomé Jorge - General Manager

Response from Property: Dear Sierra1120,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our prime location and appreciated the service from our staff. Your kind words inspire us to continue providing exceptional experiences for our guests.Best regards,Pedro Tomé Jorge - General Manager

Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed the cleanliness of your room and our location. However, I regret that the restaurant recommendation did not meet your expectations. Your comments will be taken into consideration for future improvements.Pedro Tomé Jorge - General Manager

Response from Property: Dear Apricot7,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of our linens, and found our location convenient. We look forward to welcoming you back on your next visit to Brussels.Pedro Tomé Jorge - General Manager

Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Brussels Grand Place. We appreciate your kind words about our prime location and the suite amenities that provided you with a homely experience.We acknowledge your comments about the furniture and the check-in experience. While our team aims to provide a warm welcome, we understand the importance of enthusiasm in enhancing your arrival. Your remarks will be considered as we strive for continuous improvement in our services. We are glad to hear you enjoyed the peaceful atmosphere during your stay and found our lobby facilities convenient. Rest assured, we are committed to ensuring a pleasant experience for all our guests, and your insights are valuable to us.Thank you for choosing our hotel, and we hope to welcome you back in the future for an even better stay.Pedro Tomé Jorge - General Manager

Response from Property: Dear Guest,Thank you for your kind words regarding our prime location and the friendly service provided by our staff. It is always rewarding to hear that our efforts to create a pleasant experience are appreciated. We look forward to welcoming you back in the future.Pedro Tomé Jorge - General Manager

Response from Property: Dear WRANIsa, Thank you for your kind words about your stay and our helpful staff. We appreciate your feedback regarding our housekeeping policy and complimentary items, which are provided on a weekly basis for longer stays. We hope to welcome you back soon. Pedro Tomé Jorge - General Manager

Response from Property: Dear Su, We are grateful to you for taking the time to send us your review.We are absolutely thrilled to hear about the positive aspects of your stay at Aparthotel Adagio Brussels Grand Place.We are delighted that you found the comfort of our beds and the convenience of having a kitchen in your room to your satisfaction. Our aim is to provide a homely experience where guests can enjoy the comforts of an apartment while exploring the city.However, we regret the inconvenience caused due to the absence of slippers and the misunderstanding regarding room cleaning. As per our policy, cleaning services are offered every 8 days to ensure the privacy and comfort of our guests, but we understand how important these aspects are for a pleasant stay. Additionally, we apologize for the confusion regarding the bed type. Our team strives to accommodate guests' preferences whenever possible, and it's unfortunate that we were unable to meet your specific request on this occasion due to full occupancy.Finally, we are pleased that our location met your expectations, providing easy access to a plethora of dining options, Grand Place, and other tourist attractions. Our central location is indeed one of the highlights of staying with us, as it allows our guests to immerse themselves in the vibrant atmosphere of Brussels.We hope to have the opportunity to welcome you back in the future. Kind regards,Pedro Tome Jorge, General Manager

Response from Property: Dear Guest,Thank you for your kind words regarding our location and friendly staff. We appreciate your feedback on the breakfast and the experience of our reception team, and we will continue to focus on enhancing our services for a more seamless stay.Pedro Tomé Jorge - General Manager