Lequ Okinawa Chatan Spa ＆ Resort Reviews

Response from Property: Dear Mr./Ms. Melva Ng Thank you very much for choosing to stay at Lequ Okinawa Chatan Spa & Resort. We also sincerely appreciate you taking the time to share your feedback about our hotel. We are delighted to hear that you were satisfied with our location, just a 10-minute walk from Chatan Park Sunset Beach. Our hotel is conveniently situated adjacent to American Village, making it easy for guests to enjoy sightseeing, shopping, and dining. In addition to the beach, Miyagi Coast is also just a 7-minute drive away. The Miyagi Coast area offers walking paths and charming cafes, providing a relaxing atmosphere that many of our guests have enjoyed. We hope you had the chance to explore and enjoy these nearby spots during your stay. We will continue to strive to provide a comfortable and convenient experience for all our guests. Should you visit Chatan Town again, we would be delighted to welcome you back to Lequ Okinawa Chatan Spa & Resort. Lequ-okinawa chatanspa＆resort Kochi

Response from Property: Dear Mr.Mrs Jidapa, Thank you for staying with us at Lequ Okinawa and for your lovely comments We’re so happy to hear you enjoyed the charm of our hotel and found our location in American Village convenient. Having Lawson just downstairs is definitely a guest favorite and we're glad it added to your experience It’s also wonderful to hear you liked the pool it’s one of our favorite spots too and we’re thrilled you found it both fantastic and photogenic. We hope to welcome you back again for another relaxing and picture perfect stay. Lequ Okinawa Chatan Spa & Resort Front desk Sushan

Response from Property: Dear Ms/Mr. JohnTan, Thank you very much for staying at LeQu Okinawa Chatan Spa & Resort. We would also like to thank you for taking the time to write a review of our hotel. We are pleased to hear that you had a pleasant stay with us. It is most encouraging for our staff to hear your compliment that one night was not enough time for you. We will continue to do our best to provide you with even better service. We hope you will stay at LeQu Okinawa Chatan Spa & Resort again when you visit Chatan Town. LeQu Okinawa Chatan Spa & Resort Front Desk Kochi

Response from Property: Dear Ms/Mr. Travel as life goal, Thank you so much for your thoughtful and detailed review. We are delighted to hear you made the most of your time at Lequ Okinawa from relaxing evenings at our public bath to enjoying convenient shopping at the nearby Aeon. Yes it is hard to resist those tax free souvenirs It is great that our location across from American Village added extra fun and flavor to your stay There is always something happening just steps away We appreciate your helpful note about the parking too For future guests reading this yes we do offer complimentary parking in our multi storey garage and just a quick stop at the front desk for a stamp is all you need to get rolling And thank you for the sunset tip The seafront around here truly glows in the evening and is perfect for a photo or a quiet moment with the view We hope to welcome you back soon for more Okinawan adventures LeQu Okinawa Chatan Spa & Resort Front Desk Sushan

Response from Property: Thank you for staying at our hotel. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. I am very pleased that you have liked us. I am happy if you can use the hotel again. Lequ-okinawa chatan spa＆resort

Response from Property: Dear Mr./Mrs. ゲスト Thank you very much for staying at Lequ Okinawa Chatan Spa & Resort and for taking the time to share your honest review with us. We’re pleased to hear that you enjoyed our excellent location, clean and well-maintained rooms, fresh towels, and especially our breakfast offerings. It’s also great to know that the in-house Lawson convenience store added to your convenience during your stay. At the same time, we sincerely apologize for the discomfort you experienced with the pillows, air conditioning, and room temperature. Your comments regarding the air conditioning smell and performance have been shared with our maintenance team for immediate inspection and improvement. We also understand your disappointment regarding the lack of balcony furniture and the additional charges for breakfast and pool use. We strive to make all extra fees as clear as possible during the booking process, but your feedback is valuable and will be considered as we review our guest experience and amenities. Thank you again for bringing these matters to our attention. We truly appreciate your feedback both the positive and the critical as it helps us continue to improve. We hope to have another opportunity to welcome you back in the future with a more comfortable stay. Warm regards, Lequ Okinawa Chatan Spa & Resort Front Desk Sushan

Response from Property: Dear Guest Thank you very much for staying at Lequ Okinawa Chatan Spa & Resort. We are very happy to hear that you were satisfied with our location and services. We are honored to hear that you would consider staying with us the next time you visit American Village. We all look forward to the day when we can see our guests again. Lequ Okinawa Chatan Spa & Resort Accommodations Department Sunagawa

Response from Property: Dear Mr/Ms.ゲスト Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We are very pleased to hear that you had a comfortable stay. We will strive to provide you with the best service in both our facilities and customer service. We look forward to seeing you again someday. Lequ-okinawa chatan spa＆resort KAI

Response from Property: Dear Mr/Miss Daniel Y Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We are very happy to hear that you had a pleasant stay with us. It is most encouraging for all of our staff that you praised our facilities and the hospitality of our staff. We will continue to work as one to provide a relaxing atmosphere for all our guests. We hope you will have the opportunity to visit Okinawa again and we look forward to welcoming you back to KA. LeQu Okinawa Chatan Spa & Resort Front Nabeno

Response from Property: ゲスト様 Thank you for staying at Reco Okinawa Chatan Spa & Resort. We are delighted to hear you enjoyed a comfortable stay. Your kind words describing our staff as “warm and friendly” are the greatest encouragement to all of us working here. We will continue to work together as a team to provide a relaxing space for all our guests. Should you have the opportunity to visit Okinawa again, we would be delighted if you would choose our hotel. We sincerely look forward to welcoming you back. LeQu Okinawa Chatan Spa & Resort Tomori

Response from Property: Dear.Mr/Mrs.Shun Ting Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit. Lequ-okinawa chatan spa＆resort KAI

Response from Property: Dear Mr.Mrs Guest Thank you for staying with us at Lequ Okinawa and for your lovely comments. We’re absolutely delighted to hear that you had such a positive experience with us. Knowing that you found the hotel well positioned the rooms clean and comfortable and the amenities thoughtfully provided at a good value truly means a lot to our team. Your recommendation to family and friends is the highest compliment we could hope for and we’re sincerely grateful for your support. We hope to have the pleasure of welcoming you and your loved ones again in the near future for another memorable stay. Lequ Okinawa Chatan Spa & Resort Front desk Sushan

Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Lequ Okinawa Chatan Spa & Resort. We sincerely apologize that your experience did not meet your expectations. We are especially sorry to hear about the incident with our staff. Providing attentive and welcoming service is our top priority, and we regret that we fell short in this instance. Please rest assured that we will address this matter with our team to ensure that such situations do not occur in the future. Your comments are invaluable to us as we continuously strive to improve our services. We truly appreciate your insights and will take them into consideration to enhance the guest experience. Once again, we apologize for any inconvenience caused and appreciate your honest feedback. We hope to have the opportunity to regain your trust in the future. Lequ Okinawa Chatan Spa & Resort Manager Kuroda

Response from Property: Dear Mr/Ms. Lee Lee, Thank you for choosing to stay at LeQu Okinawa Chatan Spa & Resort. We are delighted to hear you enjoyed a comfortable stay with us. Your kind words regarding our staff service, breakfast menu, cleanliness, and location are the greatest encouragement to all our hardworking staff. We are especially honored by your kind words about our friendly service, as making every guest smile is our motto and the foundation of our efforts. Our entire team will continue working together to provide a relaxing space for all our guests. Should you have the opportunity to visit Okinawa again, we sincerely hope you will choose our hotel. We look forward to welcoming you back. LeQu Okinawa Chatan Spa & Resort Tomori