Guest Reviews of Echarm Hotel(Shanghai Xuhui Liuzhou Road Branch)
9.5/10
Outstanding
1129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(1129)
Positive reviews(1116)
Reviews with photos/video(146)
Friendly front desk staff(135)
Delicious breakfast(123)
Easy to get around(72)
Classy environment(64)
Perfect for business trips(31)
Close to metro(21)
Would stay again(20)
Awesome gym(6)
Negative reviews(13)
Stephymama
Deluxe Family Room
Stayed in Jul 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Aug 31, 2025
The room is quite spacious and clean. Amenities provided by the hotel is in good quality. The bed and pillow are comfortable. Overall very good stay for my 3 nights stay in Shanghai
Response from Property: 尊敬的賓客 : 您好! 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
roman kolychev
Standard Double Bed Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 16, 2025
the accommodation was excellent, the breakfasts were delicious, the staff was helpful, especially Xiao Xiang from the reception, she helped me with luggage storage for a few days after check-out
Response from Property: Dear guest: Hello! Thank you for staying at Yishang. The ancients said, "A mountain is not famous for its height, but for its immortals; a river is not famous for its depth, but for its dragons." I believe that a home is not happy because of its size, but because of its love. I hope that our warm service will make you fall in love with us. Wish you: well!
Louise Amanda
Standard Double Bed Room
Stayed in Aug 2025
Couple
3 review
8.0/10
Very Good
Posted on Sep 14, 2025
Nice hotel room, 10-15 minute walk to several metro stations, very kind staff and good service. Breakfast was very oily, if you are not used to Chinese breakfast
Response from Property: 尊敬的賓客您好:感謝您的評價。感謝您選擇上海宜尚徐匯酒店。也感謝您對我們服務的認可。我們的早餐是中式早餐可能不符合您的味口,酒店的早餐高達36個品種,對比同檔次的酒店是有優勢的,品種也一直得到其他顧客的認可,我們酒店努力為旅客打造 温暖舒適的體驗,希望我們能為您的生活增添喜悦和感動。宜尚酒店期待您的再次入住!!
Guest User
Superior Double Bed Room
Stayed in Jul 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 2, 2025
Breakfast food and venue was great. The room and bathroom layout was good and the smart features were useful. Except for a little funky smell in the lift lobby, the stay was very comfortable and the staff were friendly.
Response from Property: 尊敬的賓客,感謝您細心點評哦,看到您對我們的肯定,我們也是很開心的。宜尚酒店永遠將您的感受放在第一位,我們不僅僅是一家酒店,更是您在旅途中的家,您的一個陪伴。宜尚酒店現在已經在全國遍地開花啦,歡迎您隨時回家哦~小宜都在等着您~收起
Guest User
Standard Double Bed Room
Stayed in Jun 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jul 26, 2025
Very modern and nice hotel in vividly area of Shanghai that I liked because is for local people and not touristy.
Good breakfast and good service.
Response from Property: 尊敬的賓客您好:感謝您的評價。感謝您選擇上海宜尚徐匯酒店。也感謝您對我們服務的認可。我們也會持續努力給您帶來更好的入住體驗。酒店位於柳州路路431號,毗鄰田林美食街,周邊有日月光,田林,徐家匯等大型生活商圈,距離1/9/12號線步行15分鐘即可到達,所有房間均備有智能客控,同時大堂還有咖啡和茶品免費提供。我們竭誠期待您的再次光臨,酒店全體員工祝您生活愉快!
Guest User
Superior Double Bed Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 10, 2025
Receptionist 秀秀 is friendly and nice. Accommodate to my request. Room is clean.
hotel is small and old, iniside the hotel there is no air conditioning system only in the rooms and beside the reciption area, the gym is only two old bike, only one old elevator is there.
Good things: The room have a good modern control keys,
Response from Property: Dear guests, the area of the hotel room is clearly displayed on the website. It is not exaggerated. The hotel has invested more than 10 million yuan in less than a year since it was newly renovated and opened last year. It is the first time that the hotel has heard of the old hotel. The gym equipment is all brand new. There is only one elevator on the sixth floor of the hotel. Hotel air conditioning is new, air conditioning refrigeration effect is also good, often customers will respond to the phenomenon of air conditioning too cold.
PEGGY Y.
Superior Double Bed Room
Stayed in Oct 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Dec 15, 2024
Overall stay was pleasurable. Room cleanliness is tiptop, design is good. Love everything about the room. Location is not bad, quite near to train station,walking distance & there are some restaurants around the hotel. It's easy to Didi to pick up from the hotel.
It's rather convenient. Recommended, very comfortable!
Response from Property: Dear Guests: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different vacation experience to every guest, we are really very touched to see your satisfaction and affirmation, we will continue to work hard to always be ready for you to come back at any time.
Meow Ngor
Standard Twin Room
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 27, 2025
Location is convenient, walking distance to Guilin Park metro, many eateries nearby.
Young lady staff who had joined service not long is helpful and friendly.
Overall a nice stay.
Response from Property: Dear guests, thank you for your careful comments. We are also very happy to see your affirmation of us. Yishang Hotel always puts your feelings in the first place. We are not only a hotel, but also your home and companion during your journey. Yishang Hotel is now blooming all over the country. Welcome to go home at any time. Xiaoyi is waiting for you.
Guest User
Standard Double Bed Room
Stayed in Feb 2025
Traveling with friends
3 review
7.0/10
Posted on Apr 2, 2025
Hotel room is standard 3 star+, no window. It’s quite small. The amenitiies are not provided to all 4 nights of our stay.
Staff are quiet without say hello and smile with guests ☹️ so no communication and helping. They are not speak english.
Location is fine although the nearest metro is 650m away from hotel, a bit far
Response from Property: Dear guest: Hello! Thank you very much for staying at our Yishang Liuzhou Road store in Xuhui District! Each room in the hotel has a window and covers an area of approximately 20-32 square meters. The area of each room type is clearly marked on the internet. The hotel front desk staff provide 24-hour service, and we will continue to strive to bring you a better stay experience. The hotel is located at 431 Liuzhou Road, adjacent to Tianlin Food Street, surrounded by large residential areas such as Riyueguang, Tianlin, Xujiahui, etc. It is only a 15 minute walk from Line 1/9/12. Our hotel can provide car hailing services for guests, and all rooms are equipped with intelligent customer control. At the same time, coffee and tea products are provided for free in the lobby. Thank you for your valuable feedback and look forward to visiting again. Wish you a pleasant journey!
Jeny
Superior Double Bed Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 13, 2025
Very helpful frondesk
Room is very clean
Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“美 好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望 宜尚會是您記憶裏永遠的暖!
Guest User
Business Double Bed Room
Stayed in Jun 2024
Traveling with friends
8 review
9.5/10
Amazing
Posted on Jul 16, 2024
Room design, amenities, everything is good. But lift broke down for a full day made us difficult to walk up and down with luggage.the second room we have got for an extra night smells cigarattes.
Response from Property: Dear guests:Sorry for the inconvenience,This elevator problem has been reported by the superior department and will be dealt with immediately.Have a good day.
Guest User
Standard Twin Room
Stayed in Mar 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 5, 2025
Quality/price ratio incredible. Very clean and new
Response from Property: Dear foreign guest: Hello! Thank you for choosing Yishang Hotel among the vast hotels. Your recognition is the greatest encouragement for me! Your satisfaction will give us unlimited motivation! The hotel is located in the Xujiahui business district, with convenient dining and shopping options in the surrounding area! The hotel is about a 40 minute drive from Shanghai Hongqiao High speed Railway Station, a 60 minute drive from Pudong Airport, a 10 minute drive from Shanghai South Station, and a 10 minute walk from the subway station, making transportation very convenient. Hope to become old friends with you, welcome to visit again!
Guest User
Standard Double Bed Room
Stayed in Jul 2024
Solo traveler
7 review
8.0/10
Very Good
Posted on Sep 13, 2024
The location is a little far from the metro station. There are supermarket and convenience stores nearby. The room is ok, but overall not a 4-star standard apparently.
Response from Property: Dear guests:Thank you for your comments. We will try our best to do it well.
Guest User
Standard Double Bed Room
Stayed in Feb 2025
Business traveler
5 review
10/10
Outstanding
Posted on Mar 17, 2025
Great location. Comfy bed.
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在宜尚的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!