Immerse yourself in a whole new hotel experience. Located within walking distance of the Grand Place, a UNESCO World Heritage Site, Cardo Brussels is the perfect base for discovering the heart of Brussels. We bring hospitality alive with art, reflection, and a splash of quick wit. In the exciting, colourful capital of Europe, Cardo Brussels beckons you in. We are on a mission to transform hospitality. Our vision is to make city breaks and workcations less apologetic, more purposeful and tuned to the self. We take a full-fat approach to everything, hurtling, not strolling towards life, and revel in every single part of our quirky Belgian culture.
"Service: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation.
Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect."