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"Typical English country hotel, breakfast is very rich, tastes good, typical English breakfast is provided. Facilities: Hundreds of years of stone houses, downstairs is a restaurant bar, upstairs is a guest room. It's a bit noisy from the side of the road."

"The address location is not in which tourist town, it is here to experience the manor life of the English countryside. The hotel occupies a huge area, and has not finished shopping for more than half an hour. Many ancient buildings and sculptures. The restaurant is super beautiful and can be used for lunch and dinner here. For breakfast, only take cold food, and the meal will be paid separately. Service is very good, butler style. The room is actually a three-story duplex, the style is more beautiful than the rural mix, but the three floors will be a little inconvenient. Other big room types are not available at the time. Travel to the town attractions for a chartered tour. In short, the trip is worthwhile and the memory is profound. Looking for a different English country rich experience, come here!"

"This hotel suited our purposes aside from the check in which was ruined by derogatory comments about reserving through ”cheap” websites, this hotel has a nice restaurant and a wonderful location."

"English farmhouse, very good service, the bar is also very lively at night"

"The hotel is dated and the floorboards creak everywhere. Feels I bit like and old persons nursing home. But the staff were excellent, every single one of them. Stayed in a double suite… nice enough but that ain’t not suite. We had supper in the Lakeside restaurant on site which was good and reasonably priced but it was cold in the room and the food took ages to arrive… even though I only had a Caesar Salad !! Anyway, we decided not to bother with breakfast but check out as well as check in was faultless. The Spa / leisure club were quite simply dismal. The pool was Arctic cold, changing rooms “snug” and loungers awful."

"This was an excellent hotel. Service was great. From James in reception who welcomed us with professionalism and warmth & tips to visit, to the restaurant staff who were helpful and responsive. The chef was great - food was tasty and to a great standard. The housekeeping staff were friendly and accommodating as well. We had an awesome and restful stay. Our dog enjoyed the bed and treats as well as walks in the beautiful grounds. Breakfast was excellent and the rooms were clean, beautifully decorated and comfortable. We will make tgis hotel an regular on our list."

"Have stayed here several times and usually have a good experience, except for the breakfast arrangements at the beefeater next door. On this occasion, we arrived with relatives in their 80s to find the rooms that had been refurbished and only completed that day, had no electricity. There was only one person on the desk, and it was a busy day in mid Dec. The poor girl fried frantically to get the electric working in both rooms, for over an hour, eventually moving us to other rooms on another floor, but again, no electric. We we're beginning to give up hope. Already feeling low as we were attending a younger relatives' funeral the next day. But after 90 minutes, she finally succeeded by using 2 key cards in the lighting slot, giving us light. Needless to say we were all tired and weary. To her credit she offered a refund for the cost of breakfast to compensate, and on feeding our experience back to Premier Inn, they also discounted the cost of the rooms. So we were happy with that, and generally we would stay here again. Our only other gripe is with the arrangement for breakfast in the beefeater accross the carpark. Having booked full English breakfast, that is what you expect. But being asked on arrival have you paid or not is poor practice, and would expect the booking in and restaurant services to be linked, so that question becomes mute. Then to go through each item in the English breakfast menu to be asked how many of each item is required is really unacceptable. I do hope they seriously explore a better way to greet and serve their customers. Most hotels would usually just ask your room number, which tells them if you have paid for breakfast or not, and then serve you the item as listed on the menu."

"Great rooms. Great staff. Lovely location. Drinks at bar exhorbitant price and restaurant food good but well overpriced. Had a nice time but no Christmas menu on 14th December."

"An old, beautiful and decent hotel. The door of the hotel is very small, but it does not affect the temperament of the hotel. The bathroom door is very old, but the water pipes and shower equipment are very good. The automatic heating of the towel hanger is very user-friendly. History is shown everywhere. The location is super good and it is convenient to go everywhere. Cheltenham is a beautiful place. I don't regret choosing the Queen's Hotel."