Guest Reviews of Wyndham Hoi An Royal Beachfront Resort & Villas
8.8/10
Very Good
135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.8
Service8.5
Cleanliness9.2
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All reviews(135)
Positive reviews(126)
Reviews with photos/video(65)
Great service(45)
Awesome stay(44)
Close to beach(41)
Clean pool(39)
Great swimming pool(39)
Nice sea view(26)
Delicious breakfast(25)
Convenient location(11)
Negative reviews(9)
Guest User
Studio King
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 11, 2025
Great hotel with excellent service and delicious food!
I originally booked a room without an ocean view because the app showed balcony photos overlooking a tropical forest. However, when we arrived, the actual view was quite disappointing : just some abandoned houses and construction (see the first two photos) 🥲
We mentioned this to the staff, and they kindly offered to show us other rooms in the same price range. The views still weren’t great, so we decided to pay a little extra to upgrade to a room with an ocean view , and it was absolutely worth it! The room was spacious, comfortable, and had a beautiful view.
Big thanks to the staff for being so helpful and accommodating!
Also, if you’re traveling with your loved one, I highly recommend trying their Romantic Dinner Night — it’s such a lovely experience 💗
6/7
Zhanyannnn
King Studio With Ocean View
Stayed in Sep 2025
Couple
3 review
9.5/10
Amazing
Posted on Nov 11, 2025
We were here during one of the hardest time in Danang/Hoi An due to the rain and flood. The staff were very accommodating and helpful with arrangement of the rooms and transport. I’m so glad my first hotel was with them, extended another night here. Their restaurant serves amazing food too.
Sydnie Stockton
King Studio With Ocean View
Stayed in Sep 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Oct 9, 2025
The rooms were beautiful with large comfortable beds and amazing views! Staff were polite and helpful! There were two large swimming pools to choose from. Local food was easy to find nearby, and downtown Hoi An was just a short taxi ride away. Food and drinks at the hotel were a bit expensive, but the overall experience was amazing!
Response from Property: Dear Sydnie Stockton,Thank you so much for your wonderful review!We're delighted to hear that you enjoyed the spacious and comfortable rooms, the beautiful views, and our swimming pools. It’s also great to know that our staff made a positive impression and that you appreciated the convenient location near local food and downtown Hoi An.We appreciate your honest feedback regarding the pricing of food and drinks — your input helps us improve and find the right balance for all our guests.We're so glad your overall experience was amazing, and we truly hope to welcome you back for another memorable stay soon!Best Regard,Resort Management Team
Guest User
Studio Twin Ocean View
Stayed in Jul 2025
Couple
6 review
9.0/10
Great
Posted on Aug 25, 2025
Great location close to Hoi An and An Bang beach. Clean. Breakfast buffet service cancelled be improved - servers were quite aggressive in cleaning up, took away our full plates of food a couple times while we went to take our coffee, and also one time trying to take away my plate when I was still eating holding onto my fork with food halfway to my mouth, pretty crazy waitresses and waiters. Free shuttle to Hoi An was good but very restrictive, go-by-the-book services only one in the morning one in the afternoon and MUST BOOK 2 hrs ahead. Front desk staff was good especially evening front desk staff, friendly accommodating and professional.
Guest User
Studio Twin
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 10, 2025
The hotel is absolutely beautiful. Loved the swimming pool. Breakfast was plentiful! The hotel is 20 minutes away from Hoi An ancient town.
Response from Property: Dear Valued Guest,Warmest Greetings from Wyndham Hoi An Royal Beachfront Resort & Villas!Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed the beauty of our hotel, our swimming pool, and the plentiful breakfast offerings. It’s also wonderful to know that our location, just 20 minutes from Hoi An Ancient Town, added convenience to your stay.We truly appreciate your visit and look forward to welcoming you back for another memorable experience.Kind regards,Resort Management Team
riaccristina
2-Bedroom Executive Twin Ocean View
Stayed in Jun 2025
Family
3 review
7.5/10
Posted on Jul 30, 2025
I booked a night at this resort for our final evening in Hoi An, and overall, it was a wonderful experience. The property is expansive, offering all the facilities and amenities one would expect from a 5-star resort.
While the location is a bit removed from the center of town, it’s still accessible—using Grab, it typically took us around 20 minutes each way.
Our children absolutely loved their time here; they swam in every pool and enjoyed all the playgrounds. Unfortunately, we didn’t get a chance to try out the private beach as it was simply too hot during our visit.
The breakfast and dinner buffet were, in my opinion, average and featured much of the same selection as the in-room dining menu.
One small issue: there were quite a few tiny black insects on our balcony. They didn’t get inside our room, so it wasn’t a major concern for us, but I mention it as it may be important to some guests.
A notable observation was regarding the service. While the staff were polite and professional, I didn’t feel the warmth or proactive customer service I’ve experienced at other 5-star hotels and resorts. Typically, staff greet guests warmly and make helpful inquiries about their stay, but here, their approach seemed more reserved and task-focused.
Despite these minor points, we were thoroughly satisfied with our stay and look forward to returning in the future.
Response from Property: Dear riaccristina,Thank you for choosing to spend your final evening in Hoi An with us and for sharing such a detailed review. We are delighted to hear that you and your children enjoyed our expansive facilities and that the resort provided a memorable experience overall.We appreciate your feedback regarding our location, insect presence on the balcony, and dining options. Please be assured that we take these comments seriously and will work with our housekeeping and culinary teams to address them.Regarding the service, we apologize if our staff did not convey the warmth and proactive hospitality you expected from a 5-star resort. Your observations have been shared with our team as part of our ongoing commitment to enhance guest experiences.Thank you again for your valuable feedback. We look forward to welcoming you and your family back for an even more exceptional stay in the future.Kind regards,Resort Management Team
Guest User
King Studio With Ocean View
Stayed in Jun 2025
Solo traveler
5 review
7.5/10
Posted on Aug 3, 2025
Nice resort that's right in front of the beach. It has great outdoor facilities, including big swimming pools, a spa, and a nice gym.
I was a bit disappointed by the location and the room. It's great to be next to the beach, but there aren't any convenience stores, bars, or nice restaurants nearby.
Although the room was spacious, it didn't have a proper shower. Just a bathtub with a showerhead. Beyond that, the bathroom was only separated to the bedroom by a curtain and the walls were quite thin so you could hear neighboring rooms. I had to hear a crying baby next to my room most days. I enjoyed spending time in the balcony though as it faced the beach.
Overall it's a nice hotel but I feel it's not great value for money.
Response from Property: Dear Guest User,Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our beachfront location, outdoor facilities, spacious room, and balcony views.We regret that certain aspects of your stay, including the bathroom design, room soundproofing, and nearby amenities, did not fully meet your expectations. Your comments regarding the bathroom layout and noise have been shared with our team for review, as we continuously seek ways to improve our guests’ comfort.We understand your concerns about value for money and will take your feedback into consideration as we strive to enhance our offerings.We appreciate your visit and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Kind regards,Resort Management Team
Guest User
King Studio With Ocean View
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 27, 2025
We enjoyed our stay at the Wyndham and would recommend people to stay here if you are wanting a beach/resort destination that is close to Hoi an.
A few downsides were the breakfast food was average. Lots of options but quality was poor and most of it was cold. The fire alarms also went off three times within our five nights stay. Which is not their fault, but when it went off at 12am, it took them 11 minutes to turn off and I would expect it to be faster (someone smoking in the room). Lastly, we only had a bath in our room which is crazy so us. Didn’t realise that was even a thing so make sure you ask for a shower if you want a shower.
Overall we did enjoy though
Response from Property: Dear Valued GuestThank you for choosing to stay with us and for sharing your valuable feedback. We are glad to hear that you enjoyed your overall experience and would recommend our resort as a beach destination near Hoi An.We apologize for the issues you experienced with the breakfast quality and temperature, as well as the inconvenience caused by the fire alarms during your stay. Your comments regarding these matters have been shared with our relevant teams for immediate review and improvement.Regarding the bathroom setup, we appreciate your feedback and recommend guests specify their preference for a shower when booking to ensure their comfort.We appreciate your understanding and hope to welcome you back for an even better stay in the future.Kind regards,Resort Management Team
Guest User
2 Bedroom Pool Villa Garden View
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 9, 2025
Our stay was absolutely perfect. The two-bedroom villa with a private pool was spacious, luxurious, and beautifully designed, offering both comfort and privacy. The resort’s beachfront location provided stunning views, and the staff went above and beyond to ensure every detail was taken care of. Everything exceeded our expectations. We couldn’t have asked for a more relaxing and memorable getaway.
Response from Property: Dear Allison,Thank you so much for your wonderful feedback.We are truly delighted to hear that your stay in our two-bedroom villa with private pool was absolutely perfect. It’s heartening to know that you appreciated the spacious design, the comfort and privacy it offered, and our beautiful beachfront location.Your kind words about our team mean a great deal to us — we are always committed to delivering thoughtful and attentive service. Knowing we exceeded your expectations and contributed to a relaxing, memorable getaway is the highest reward.We look forward to welcoming you back to Wyndham Hoi An Royal Beachfront Resort & Villas for another exceptional stay.Warm regards,Resort Management Team
M515815****
Deluxe King Room
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jul 7, 2025
Absolutely beautiful hotel.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,非常感謝您對我們酒店的美好評價!我們很高興得知您對Wyndham Hoi An Royal Beachfront Resort & Villas的整體環境感到滿意。能夠為您帶來愉快的住宿體驗,是我們全體員工最大的榮幸。期待將來有機會再次歡迎您的光臨!此致敬禮,Wyndham 會安皇家海濱度假酒店管理團隊
_WeChat307843****
King Studio With Ocean View
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 19, 2025
The resort amenities are fantastic for the price. I would definitely choose this resort again given the opportunity.
Original textTranslated by Google
Guest User
Deluxe King Ocean View
Stayed in Jul 2025
Couple
2 review
8.0/10
Very Good
Posted on Aug 24, 2025
Nice and clean but too far from everything ... nothing within walking distance...grab or cab everywhere...and no fridge just a cooler which doesn't keep drinks cold so you have to buy them there...and at 180000 to 250000 dong for a beer it is a pure rip off...first resort ever been to where nobody is drinking a beer around the pool very sad..breakfast plenty of choice
Guest User
King Studio With Ocean View
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 13, 2025
Such a nice hotel! Beautiful and clean, the room was amazing with a sea view. There were lack of sunbeds on a beach, unfortunately we weren't able to woke at 6 am to reserve one, otherwise everything was great.
Guest User
Studio Twin
Stayed in Jun 2025
Couple
7 review
8.0/10
Very Good
Posted on Jul 27, 2025
A mixed stay in Hoi An - the room was great, and breakfast was good. The swimming pools and beach areas are beautiful. However, the level of service in some aspets left a lot to be desired, and the consruction for hotel functions and events was loud and inapprorpaite next to the pool and beach areas, which for many travellers is a major draw.
Response from Property: Dear Ewan,Thank you for sharing your feedback regarding your recent stay with us. We’re pleased to hear you enjoyed the room, breakfast, and our beautiful pool and beach areas.We sincerely apologize for the inconvenience caused by event-related noise and any shortfalls in service. Your comments are important to us and have been shared with the relevant departments to improve the experience for future guests.We appreciate your valuable input and hope to have the opportunity to welcome you back under better circumstances.Warm regards,Resort Management Team
Liam-UK
Studio King
Stayed in Dec 2024
Family
21 review
10/10
Outstanding
Posted on Jan 9, 2025
We enjoyed everything about our stay. The staff were all fantastic and made our stay so much better. The rooms are spotless, the hotel is right next to the beach which was beautiful and very relaxing, there is also 2 restaurants, 2 pools, a gym, and other fun activities that you can do at the resort. We also really enjoyed the breakfast which had a nice variety of options and the hotel provides a free shuttle service into Hoi An which is around 10 minutes away. We will definitely stay here again.
6/9
Response from Property: Dear Liam,Thank you for taking the time to write a wonderful review. It is truly a delight to read your great comments about your stay. We are thrilled to hear that you enjoyed our spotless rooms, beachfront location, diverse dining options, and resort facilities. Your kind words about our fantastic staff mean a lot to us, and we are delighted that they made your stay even more special.We are also pleased that you loved our breakfast selection and found the complimentary shuttle service to Hoi An convenient. It will be an honor to share your wonderful review with the entire team.Looking forward to welcoming you again in the very near future.Warm regards,Wyndham Royal Hoi An Beachfront Resort & Villas