1 Avenida 13-22, Zona 10, Guatemala City, Departamento de Guatemala, 07018, GuatemalaView Hotel Details
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Guest Reviews of Holiday Inn Guatemala
8.9/10
Very Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service8.5
Cleanliness8.8
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All reviews(116)
Positive reviews(16)
Reviews with photos/video(2)
Clean and tidy(5)
Awesome stay(5)
Great service(5)
Guest User
Standard King Room
Stayed in Feb 2024
Business traveler
18 review
10/10
Outstanding
Posted on Mar 31, 2024
Very nice hotel. Room is big, clean, comfortable and quiet. The receptionist were friendly and they speak English. Wifi is fast. Not very far from the hotel is San Martin, a good place with good foods.
OVRCMNG
Standard Room
Stayed in Oct 2023
Solo traveler
216 review
8.5/10
Very Good
Posted on Feb 2, 2024
this hotel is located in one of the safer zone
so go ahead and book it
Anonymous User
Standard King Room
Stayed in Oct 2022
Solo traveler
8 review
10/10
Outstanding
Posted on Nov 25, 2022
Great service and very clean place to stay. Located close to the airport.
Guest User
Standard Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 11, 2025
I used it for a long-term business trip.
It is located in the city center, so it is safe and
it is in a good location to walk to nearby restaurants and shopping malls.
The breakfast does not have a variety of options,
but the basic composition is sufficient, so I used it every day.
The room condition is clean, and the cleaning is done once every two days,
and I left a tip of about 10 quetzals on the table.
The shower faucet is a built-in sunflower faucet,
so you cannot use travel shower filters, etc., so please refer to it.
Laundry service is about USD 1.40 for a T-shirt,
and payment can be made in US dollars or quetzals.
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Camila3010
Standard Two Double Room
Stayed in Jul 2025
Business traveler
7 review
6.5/10
Posted on Sep 2, 2025
The service at reception was extremely poor. The receptionist was furious because I compared prices between TripAdvisor and the front desk, and she told me, "If you're so keen on TripAdvisor, you should figure it out yourself." Then we booked through TripAdvisor, and she was very sarcastic, especially when she insisted we hadn't paid, even though we had. The room smelled like rotten meat from the moment you walked in.
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Anonymous User
Standard Two Double Room
Stayed in Oct 2024
Business traveler
2 review
10/10
Outstanding
Posted on Dec 2, 2024
The location is very good, there are many restaurants around, and we were allowed to check in at 12 o'clock.
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Happy pig
Standard King Room
Stayed in Apr 2024
Business traveler
11 review
10/10
Outstanding
Posted on May 25, 2024
The hotel is located in the city, with convenient transportation. It takes only about 30 minutes to get to the hotel from the airport. As soon as you arrive at the hotel, you can feel the warm reception of the hotel staff.
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202075****
Standard Room
Stayed in May 2024
Business traveler
4 review
10/10
Outstanding
Posted on Jun 9, 2024
The room is very clean and cleaned regularly, suitable for travel.