Xiongxing Hotel (Guilin North High-speed Railway Station) Reviews

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and taking the time to share your experience! We are glad to know that you are satisfied with the hotel's location, surrounding convenience, and quiet and clean environment. We are always committed to providing guests with a comfortable and convenient accommodation experience. Your recognition is a great encouragement to us! Regarding the room window handle issue you mentioned, we deeply apologize and have immediately contacted the engineering department to carry out repairs and comprehensive inspections to ensure that other facilities are intact. If you still have any inconveniences during your next stay, please feel free to contact the front desk and we will give priority to adjusting your room or providing assistance. Thank you again for your careful feedback. We look forward to providing you with a more perfect stay experience when you arrive in Guilin next time! I wish you a happy life and a pleasant journey!

Response from Property: Dear guest, we are deeply sorry for the inconvenience caused to you by your question. As for the hair dryer, it actually has overheat protection. If it blows too hot, it will automatically stop. If you feel that it is not easy to use, you can ask the front desk for help. You replace it with a new one. The most important thing is about your belongings. Our waiters are all aunts who have been carefully screened and recruited for many years. If they pick up cash, mobile phones and other valuables from customers many times, they will take the initiative to hand them over to the front desk and pass them on to the guests. Basically, our aunts are Two people are responsible for cleaning together. Except for room hygiene, they will not touch the guests' things. And since we have forty or fifty rooms a day, they probably don't have time to touch your things. In fact, if you are worried, you can tell the front desk not to come in for cleaning. I think they will be very happy to have less work.

Response from Property: 尊敬的貴賓，感謝您的肯定，很高興我們的優點都被您看到啦，也很高興能為您提供優質服務。我們酒店大部分房間牆面現都已重裝了防水防火的環保牆面，看上去更加乾淨整潔啦，歡迎您能再次光臨哦～