Tbilisi Hotels with Gym

The hotel has a great location, is very clean, and offers a rich breakfast with plenty of vegetables. The room was a bit small, but the mattress was very comfortable. The hotel also has a strong awareness of environmental protection.

No refunds allowed, everyone please read carefully. Even canceling three days in advance is not possible. Don't book if you have travel plans or are likely to change them. Ctrip intervened multiple times to communicate, but the hotel refused to provide a room. Ctrip unilaterally compensated me 200 yuan; it was a booking that cost over 600 yuan. I don't recommend traveling here in the short term either. There are protests everywhere, and you might even get hit by tear gas. Safety first. There's also a recent mayoral change.

Good location. The room was a decent size, but there weren't many surfaces to put things on. Breakfast was sparse, nothing special. The cleanliness was impeccable, and housekeeping was faultless. There's a bar with a coffee machine on the first floor, but it was never open during our entire stay, seemingly just for show. It was impossible to get a cup of coffee in the morning before heading out; we were told to go to the 5th-floor restaurant – that's a definite downside.

The hotel is cozy with a beautiful interior. I arrived at 2:20 PM and had to wait 40 minutes to check in. The rooms are clean with daily housekeeping. There was no shower gel, so after my journey, I had to call reception to get my basic amenities sorted. Later, I found out my neighbors had the same issue. They brought it up quickly. What I didn't like was that I couldn't get a proper night's sleep for all three days! My room was on the second floor. I couldn't fall asleep properly because I could hear people talking outside and cars passing by. It was really annoying. There seems to be a serious problem with the soundproofing. When I moved to another hotel, this flaw became even more apparent by contrast! After all, if you wake up well-rested, you feel energized and can truly enjoy your vacation. I really liked the restaurant. The food is excellent, and the waiters speak both Russian and English. The service and food are 10/10; you absolutely must try the Napoleon cake. I also visited the gym. All the equipment is working. It's cozy and has a beautiful interior. Overall, the main drawbacks are the noise and the room amenities.

Advantages: - size and cleanliness of the room, amenities: there was a lot of space, cleaning came everyday, the vault could contain a big laptop - view from the room: our windows were oriented to the east so we didn’t see the city center. However, we could see the hills, the river with HPP on it and the wedding palace, and this view was very pretty. The view from the room (13th floor) and from the restaurant (3rd floor) is attached. - lack of noise from construction sites nearby and the busy road — with closed windows you can’t hear a thing from the outside Disadvantages: - the dining restaurant: on the first day of our stay we decided to have dinner at the hotel restaurant (it wasn’t included into our booking). It turned out that we were the only people at the empty restaurant. While the food was satisfactory, the waiter told us that their check printing machine is broken, so he gave us a random number as an amount that we should pay. We paid it, but when we tried to calculate the amount by ourselves at home (including the service fee from the menu), we came to the conclusion that he added around 20 GEL to the real amount. - the breakfast buffet: the choice was very limited. The only dish with meat was sausage. Other than that, the breakfast was fine. Notes: - before booking we asked the restaurant about dining policy and learned the following: if dinner is included in your stay, it means that you can every day order dishes from the fixed menu for a fixed amount of money (around 70 GEL, which is enough for a meal without alcoholic drinks). - the location is not central, but it is not bad, because the metro station is close. However, if you intend to cross the bridge over the river, please take into account that crossing the road to the bridge would take around 5 mins, because it is a busy road junction. Overall, it was a pleasant stay, but I can’t recommend either booking the dinner for your stay in advance or visiting the restaurant for dinner by yourself.

The room was spacious and had a balcony, which was great for smoking without having to go downstairs. Parking was free and there were plenty of spots. The only downside was the breakfast, which was a bit bland and not very tasty. The hotel's location isn't in the old town, so it's ideal if you're driving. However, Tbilisi traffic is incredibly congested, and parking near the old streets is really expensive – it cost me about 70-80 RMB for an afternoon.

The welcome was very friendly, almost VIP-like, and made an excellent first impression. The room had a beautiful design and a stunning view. The dining area also offered a lovely view, which made breakfast more enjoyable. The shower was very good, and the air conditioning worked well, although it could have been slightly cooler. Breakfast was good and was served from 7 to 11, which was convenient. However, I missed whole grain bread. The hotel is well connected by public transport, with a metro station nearby and bus stops even closer. The area is pleasant because of the river view, although it has fewer restaurants, parks, and lively places nearby compared with areas such as Rustaveli metro station. A few things could be improved. The fitness room had weights, but not many usable machines.One of thee cups had a few small coffee stains on it, so I felt I should rinse it before use. It would also be nice to have some instant coffee and creamer in the room. One more towel would also make the stay a bit more comfortable. Overall, I had a pleasant stay and especially appreciated the warm welcome, stylish room, and beautiful views.

В проживании были и плюсы и минусы. Плюсы: Красивый интерьер Чисто и хорошо убирались каждый день Есть все необходимые принадлежности: тапочки, халаты, шампуни, щетки и т.д. Просторный номер Много вешалок и шкафов для вещей Отличный бассейн, сауна, тренажерный зал с большим выбором тренажеров и оборудования В номере климат контроль Минусы: Далеко от всех достопримечательностей, на горе Вид из окна был на помойку Перед отелем стройка, поэтому красивого вида нет нигде Во второй день не поставили воду в номер, а персонал сказал пить из-под крана. Но на следующий день они исправились Телефон в номере не работает (кнопка вызова ресепшен), приходилось ходить на ресепшен по любым вопросам Мало кто из персонала говорит на русском, но и на английском они видимо плохо понимают, так как несколько раз давали ложную информацию. В целом отель норм, если вы на машине, и если снимать за те деньги, что я снимала (~100$ в сутки за номер с двумя спальнями).

Hotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning: 1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands. 2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me. If you go really take care of your belongings, but the location is great and so is the pool.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.