100 m West of Chunmuyuan Avenue, Yuancheng District, Heyuan, Guangdong, ChinaView Hotel Details
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Guest Reviews of Chunmu Heyuezhuang Hot Spring Hotel
9.6/10
Excellent
379 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.3
Service9.8
Cleanliness9.7
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All reviews(379)
Positive reviews(375)
Reviews with photos/video(244)
Relaxing hot springs(91)
Delicious breakfast(64)
Perfect for kids(63)
Well designed(56)
Garden view(46)
Clean pool(43)
Has facilities for children(17)
Negative reviews(4)
320417****
Hot Spring Room - With View (Double Bed)
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Oct 6, 2025
This Huizhou-style hotel is great. There are insects, but not many. I sprayed mosquito repellent and didn't get bitten. The breakfast has a wide variety, and you can order your favorites repeatedly. The pork trotter soup with rice noodles is delicious! Don't bother with lunch or dinner; they're expensive and average. There are plenty of affordable, fresh, and delicious farmhouse options nearby, like Yang's Courtyard. The pool is clean!
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
300596****
Hot Spring Room - With View (2 Beds)
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Oct 4, 2025
The service was absolutely amazing!
From the moment we booked our room, the hotel manager was incredibly attentive, providing detailed directions and itineraries. Seeing we were traveling with children, the staff were incredibly friendly and offered to help with our luggage. These little touches really added to the experience! It's the perfect place to relax with the kids! We'll definitely be back for more at Heyuezhuang!
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
Yuhoucaihong@^_^
Hot Spring Room - With View (2 Beds)
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 2, 2025
The hotel boasts a quaint, compact Hui-style architecture, reminiscent of Lingnan architecture, with a breathtaking view at every turn, yet retains a warm and inviting atmosphere. While there aren't many rooms or pools, the hotel still feels private, clean, and cozy. The children had a blast, and the staff were incredibly polite. We even added breakfast for free! If you're visiting on a weekday, it's a perfect spot for couples to hang out! Rainy days might even be even more romantic.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
M19632****
Hot Spring Room - With View (2 Beds)
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Sep 7, 2025
The day before our departure, the housekeeper proactively contacted us to discuss every detail. For our two adults and two children, the housekeeper arranged the room and bedding to our exacting specifications. A special thank you to our housekeepers, Xiao Feng and Xiao Xu, for their attentive service. During our stay, all reasonable requests were met with responsiveness. The hotel's public areas, while small, are exquisite. The pool is clean, and I particularly enjoyed the Japanese-style hot springs, with smooth, warm water. Best of all, the mornings and evenings are less crowded and especially comfortable. The public areas feel like a private garden. The breakfast was also plentiful and we devoured it all. The complimentary Spring Bathing Town also offers a wealth of activities, especially the kayaking, which was a delight. The hotel's design offers a changing landscape, and I spent a truly relaxing weekend.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
M522338****
Hot Spring Room - With View (Double Bed)
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel's elegant design makes for a relaxing and comfortable stay, and the in-room hot spring pool is highly recommended. Although not located within the theme park, a shuttle bus is available. The park's activities are also very enjoyable, particularly those geared towards family-friendly activities. The service from all the staff was excellent, and the housekeepers, Xiao Feng and Xiao Xu, were particularly attentive. They even gave us a complimentary cherry tomato from their own garden before leaving the hotel. This visit was more satisfying than I expected, and I highly recommend it for couples or families.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
205022****
Hot Spring Room - With View (2 Beds)
Stayed in Jul 2025
Family
23 review
10/10
Outstanding
Posted on Aug 4, 2025
The hotel is elegantly styled after the Banyan Tree. The service is excellent; this level of overall service is exceptional for a suburban area like Heyuan.
After booking, I received a call from the hotel manager. On the way to the hotel, we arranged everything from extra beds, dinner reservations, menus, and town activities.
Upon check-in, the lobby staff, four or five of whom provided us with various introductions and services, were very friendly and attentive. The lady taking photos was patient and always had a sweet smile. The hotel manager responded promptly to any WeChat messages and offered suggestions, a far cry from the often insignificant butlers at many hotels. Special praise goes to Xiaogang and Xiaoxu.
The room was also new and spacious, with both an indoor and outdoor hot spring bathtub.
Downstairs was the hot spring pool, open 24 hours a day, with the perfect temperature and extremely convenient.
The breakfast was incredibly rich, delicious, and not overly fancy.
For both a stay and a vacation, this hotel is well worth the price, although it's a bit far from Chunmuyuan Town, which is quite average.
Original textTranslated by Google
6/10
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure and vacation and for your positive review. Your satisfaction is our driving force. We will continue to provide every guest with high-quality service and the warmth of family. We look forward to seeing you again and wish you and your family good health and happiness!
STChexiaojie
Hot Spring Room - With View (Double Bed)
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Aug 5, 2024
What a surprising resort hotel. The integrated design can be used for at least three days and two nights. The service is very good, the bedding is comfortable, and the toiletries are useful. The courtyard room I booked has an independent hot spring pool, and you can jump into the pool when you open the door. It's great. The breakfast is so rich and delivered directly to the room. It's a favorite for lazy people. There is also a coffee shop next to it where you can have afternoon tea. I will come again.
Original textTranslated by Google
6/16
Response from Property: Dear guests, hello! Thank you for choosing Heyuezhuang Hot Spring Hotel for your leisure vacation and giving us good reviews. Your satisfaction is our driving force to move forward, and we will continue to use high-quality services to provide every guest with family-like warmth. We look forward to seeing you again and wish you and your family good health and happiness!