Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)

Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station) Reviews

Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)

No. 2 Yinglong Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)
Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)
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Guest Reviews of Homeinn Selected Hotel (Guangzhou Tianhe Longdong Botanical Garden Subway Station)

9.7/10
Excellent
1591 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1591)
Positive reviews(1573)
Reviews with photos/video(173)
Easy to get around(287)
Friendly front desk staff(163)
Close to metro(148)
Convenient parking(82)
Large rooms(62)
Convenient for shopping(59)
Perfect for business trips(35)
Tasty coffee(19)
Negative reviews(18)
Bingdongxiaoma
Business Double Room A
Stayed in Aug 2025
Couple
20 review
10/10
Outstanding
Posted on Sep 11, 2025
Great service and a very clean environment. The TV even has free screen mirroring! Facilities: Well-equipped. Cleanliness: Spotless.
Original textTranslated by Google
Response from Property: Thank you for your recognition of us. The friendship between gentlemen is as light as water. We hope that our chance encounter will leave a deep impression on you. The tea is ready and we sincerely look forward to your visit again.
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Business traveler
16 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel is very clean and comfortable, and it also has a laundry room. The location is excellent: it's right next to Longdong Pedestrian Street, and just a 2-minute walk across the street to Exit D of the Botanical Garden Metro Station. With banks nearby, it's incredibly convenient for shopping.
Original textTranslated by Google
Response from Property: It is such an honor for Xiaoru to meet a kindred spirit after traveling thousands of miles. To receive such warm praise from you is a great honor for Xiaoru! We will definitely continue to work hard to create a perfect habitat for you who are "on the road". We look forward to your perfect experience at Xiaoru next time.
M41243****
Business Double Room A
Stayed in Aug 2025
Business traveler
1 review
9.2/10
Great
Posted on Sep 7, 2025
Very pleased with the hotel I booked for my business trip. Its location, just one block from the Botanical Garden Metro Station, is incredibly convenient! There's ample parking. The room was very spacious, even equipped with two small sofas. The bathroom was also large and clean, and the corridors were wide and didn't feel cramped. The front desk service was excellent, and they kindly upgraded me to a room with a window! Overall, I highly recommend this hotel!
Original textTranslated by Google
Response from Property: Thank you for your compliment! Our encounter, uninvited, yet connected – our gaze, neither too far nor too close, yet always watching – Xiaoru Family's high-quality service is eagerly awaiting your satisfaction. Your words of approval are the heartwarming warmth of our hearts. Thank you for always being with us! We look forward to serving you next time!
_M1392882****
Superior Queen Room
Stayed in Aug 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Sep 5, 2025
The front desk staff were incredibly helpful. The hotel was impeccably clean and tidy, and laundry service was also available. **Facilities:** Excellent **Cleanliness:** Spotless **Environment:** Pleasant **Service:** Excellent. They kindly assisted with a late check-out, and I had a very pleasant stay overall.
Original textTranslated by Google
Response from Property: It is such an honor for Xiaoru to meet a kindred spirit after traveling thousands of miles. To receive such warm praise from you is a great honor for Xiaoru! We will definitely continue to work hard to create a perfect habitat for you who are "on the road". We look forward to your perfect experience at Xiaoru next time.
M27533****
Superior Queen Room
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 3, 2025
I always choose Home Inn when I travel, and this particular branch is my top choice every time I visit Guangzhou. It's very close to the subway station, with plenty of delicious local food and snacks nearby. The front desk staff are incredibly friendly and the service is excellent overall. They even provide disinfectant in the laundry room, so there's no need to worry about cleanliness. My overall experience was fantastic, and I'll definitely keep booking here in the future.
Original textTranslated by Google
Response from Property: It is such an honor for Xiaoru to meet a kindred spirit after traveling thousands of miles. To receive such warm praise from you is a great honor for Xiaoru! We will definitely continue to work hard to create a perfect habitat for you who are "on the road". We look forward to your perfect experience at Xiaoru next time.
M312240****
Superior Queen Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was clean and tidy, the location was excellent, and the service was great. I would definitely return.
Original textTranslated by Google
Response from Property: 非常感謝您給予的好評連連，小如內心甚是歡喜；您的滿意就是我們前進的動力，我們會用更好的服務來回報您對我們的信任；小如在此恭候您的再此下榻，您一定要記得常來哦！~~~小如祝您天天開心
_WeChat255614****
Superior Queen Room
Stayed in Jul 2025
Family
14 review
10/10
Outstanding
Posted on Aug 20, 2025
The hotel boasts a fantastic location, right next to Longdong Pedestrian Street, making it incredibly convenient for dining, entertainment, and shopping. Traveling as a family of three, we found our room to be spotless, odor-free, and the beds were very comfortable. The front desk staff were incredibly helpful and friendly, promptly assisting me with printing my documents and answering all my questions. Definitely a five-star experience; I'll gladly choose to stay here again on my next visit.
Original textTranslated by Google
Response from Property: 看到您對我們的認可，激動之情已溢於言表，高山流水，知音難覓。我們把最好最實用的東西用在您的入住感受上，温馨而無壓，實在卻不浮華，您的感受就是對我們的肯定，我們會繼續努力噠~~期待您的下次入住哦！
Xiaohua
Superior 2-bed Room
Stayed in Jul 2025
Couple
17 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel service was excellent. We were provided with a spacious non-smoking twin room this time, and my wife was absolutely delighted with it, especially the generous space! The location of this Home Inn is fantastic, with Longdong Shopping Mall just around the corner. However, it rained heavily throughout our stay, so we couldn't explore the vicinity properly. Despite a China Construction Bank branch undergoing renovation right next door, the room we were assigned was completely quiet, with no construction noise audible. Overall, the room assignment this time was excellent and very comfortable!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are very touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
LANZI923
Family Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 5, 2025
I've stayed here several times now. The ambiance is wonderful, and the service is exceptionally attentive. They even have small robots for deliveries, and food delivery comes right to your door.
Original textTranslated by Google
Response from Property: 萬水千山遇知音，能得到您如此温暖的讚美是小如無上的光榮呢！！！我們一定會再接再勵，為“在路上”的您打造一個完美的棲息地，期待您下次在小如的完美體驗
M290490****
Superior Queen Room
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 2, 2025
The service was excellent. The hotel was clean, the pillows were comfortable, and the corridors were spacious. The lobby was also very clean and tidy. Parking was very convenient; you just needed to let the front desk know to exit.
Original textTranslated by Google
Response from Property: When I read your review, it felt like I'd received a heartwarming letter from afar amidst this bustling world. You said our hotel's service was attentive, and at that moment, I felt that all our colleagues' efforts had paid off. You praised the cleanliness and comfort of your room, saying it made you feel like home. This is a tremendous honor for us. We strive to provide travelers with a safe haven in unfamiliar cities.
M8208****
Superior 2-bed Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 1, 2025
The service at this hotel was excellent. It was spotlessly clean and tidy throughout. I appreciated the complimentary coffee and snacks available in the lobby, which was a really convenient feature. They also offer free parking, and the subway station is conveniently located directly opposite the hotel. Facilities: Very good Cleanliness: Satisfied Environment: Good Service: Excellent
Original textTranslated by Google
Response from Property: When I read your review, it felt like I'd received a heartwarming letter from afar amidst this bustling world. You said our hotel's service was attentive, and at that moment, I felt that all our colleagues' efforts had paid off. You praised the cleanliness and comfort of your room, saying it made you feel like home. This is a tremendous honor for us. We strive to provide travelers with a safe haven in unfamiliar cities.
M551379****
Superior Queen Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 11, 2025
The environment was great, and we had a comfortable stay. With the pedestrian street located right downstairs, it was super convenient.
Original textTranslated by Google
Response from Property: You are like the bright sunshine, shining gently on my heart. The world is full of birdsong and flowers, and it is full of greenery because of you. Thank you for your review of Xiaoru. I look forward to your stay again. Thank you!
211386****
Superior 2-bed Room
Stayed in Jul 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 6, 2025
The room was clean. Laundry service is available. Self-serve coffee is provided.
Original textTranslated by Google
Response from Property: 從某種意義上來看，世間一切，都是遇見，就像，冷遇見暖，就有了雨，春遇見冬，有了歲月，天遇見地，有了永恆，如家商旅遇見了你，有了下一次的期待。
M41281****
Superior 2-bed Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 2, 2025
The room was spotless, and the housekeeping staff provided excellent service. The front desk staff were incredibly warm and welcoming. Its location near the subway makes it extremely convenient.
Original textTranslated by Google
Response from Property: Thank you for your support. Only with warmth can you feel at peace with your heart. Time is quiet and good, and I am here to talk with you. Xiaoru will never forget her original intention and will continue to create a story of surprise and touching. She only wishes to write the most beautiful story with you!
M421417****
Superior Queen Room
Stayed in May 2025
Solo traveler
1 review
5.2/10
Posted on Jul 2, 2025
After a scorching hot day at the botanical garden, I was feeling quite unwell from the heat and desperately needed a place to rest and cool down with some air conditioning. At check-in, I clearly informed the front desk that I was staying alone and had no other guests. Despite this, the staff member repeatedly emphasized that any additional guests would need to be registered. I'm still baffled by what point she was trying to make. On a positive note, the room was very clean, and the facilities were good, allowing for a decent rest. However, the soundproofing wasn't great as I could easily hear outside noises. This, coupled with the initial unpleasant check-in experience, was a bit disappointing.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and sharing your stay experience. We deeply apologize for the unpleasant experience you had when checking in. After verification, the front desk staff emphasized the check-in system too mechanically during communication and failed to fully consider your actual needs and feelings. This was an oversight in our service process and employee communication skills training. In response to this issue, we have carried out special training on service awareness for all employees, refined the service language standards, optimized the check-in information verification process, and ensured that we will communicate with guests in a more humane way in the future. The sound insulation problem is caused by the insufficient airtightness of the doors and windows on the floors. We have now adjusted the employee communication language standards and completed the sound insulation review of all guest rooms. The hotel front desk also has soundproof earplugs. If you have any questions during your stay, you can contact us. Thank you again for your stay.