To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service9.0
Cleanliness9.0
Filter by:
Sort by:
All reviews(403)
Positive reviews(390)
Reviews with photos/video(112)
Convenient for shopping(58)
Located downtown(47)
Large rooms(45)
Friendly front desk staff(21)
Has facilities for children(10)
Family activities available(9)
Many dining options(9)
Average lighting(7)
Negative reviews(13)
M507487****
Deluxe Triple Suite
Stayed in Apr 2025
Traveling with friends
2 review
4.5/10
Posted on May 5, 2025
The room smelled bad, parking was chargeable, breakfast was mediocre, and the elevator was slow!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Riyue Hengda Hotel. We sincerely apologize for any inconvenience caused during your stay. We haven't received any feedback about any unpleasant odors in your room during the past few days. Please feel free to contact us if you have any questions during your stay. Parking fees and charges are listed on the platform. We will improve our breakfast offerings. We apologize for the long elevator wait times during Golden Week due to high traffic. We sincerely hope for your understanding and wish you and your family a happy and prosperous life!
_WeChat48043****
Executive 2-bed Room
Stayed in Mar 2025
Traveling with friends
67 review
5.5/10
Posted on Apr 22, 2025
Facilities: The central air conditioning was broken for a long time before it was finally repaired, and no service personnel came to give guests an explanation; guests had to go to the front desk to find out.
Cleanliness: So-so.
Environment: Poor.
Service: So-so.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Riyue Hengda Hotel and for taking the time to write such a thoughtful review. We sincerely apologize for any inconvenience caused during your stay. The machine malfunction was sudden, but the hotel responded immediately upon learning of the situation and quickly arranged for professional assistance, which was resolved that same evening. We will strengthen the training and management of our service staff and hope to provide you with an even better experience on your next stay. We look forward to your next visit and wish you a happy life and a happy family!
Huangchuangongzi
Executive 2-bed Room
Stayed in Sep 2024
Family
5 review
3.7/10
Posted on Oct 3, 2024
The front desk service was extremely poor. They misled me by saying my room had been upgraded, but there was some noise (when I pressed for details about the noise, she wouldn't say anything, except that there was an electrical room above my room). When I went upstairs, there was indeed an electrical room above my room, making a loud 40-decibel rumbling noise. ***This forced me to run back downstairs to change rooms.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Riyue Hengda Hotel. We sincerely apologize for any inconvenience caused during your stay. Our rooms were fully booked during the Golden Week holiday, and I would have informed you in advance that the room was a bit noisy. We will promptly upgrade or change your room if you have any questions. We truly apologize for any inconvenience caused. We look forward to your next visit and wish you a pleasant life and a happy family!
300056****
Deluxe Twin Suite
Stayed in Dec 2024
Family
2 review
1.0/10
Posted on Feb 2, 2025
I didn't want to leave a bad review, but it was truly awful. Around midnight, the hotel's karaoke room was playing incredibly loud music until 1:40 AM. Unable to sleep, I called the front desk to complain. The music stopped around 2 AM, but I still hadn't slept a wink all night. Staying at a hotel is supposed to be for rest, and I had a trip planned for the next day. Not sleeping a wink all night, I don't know how to express my feelings.
And they charged 18 yuan for parking! I've traveled all over China and never encountered a hotel charging for parking before. Unbelievable!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Riyue Hengda Hotel. We sincerely apologize for any inconvenience caused during your stay and are deeply sorry for disturbing your sleep. We will definitely strengthen the inspection of all private room doors and ensure they are closed promptly to prevent noise from escaping. Parking fees are listed on the platform, including the parking lot charges and prices. Paid parking is available in many places, and many hotels do not provide parking; all of these will be clearly stated on the platform. Wishing you a Happy Chinese New Year and a happy family reunion!
Boerdimangxunyou
Standard Queen Room
Stayed in Apr 2024
Family
3 review
9.0/10
Great
Posted on May 4, 2024
Facilities: The facilities are complete, but the toilet in the hotel has a little problem and can't be flushed down
Hygiene: It is very clean,
Environment: There are commercial streets and pedestrian streets around, which are very convenient for shopping and eating. Pay attention to parking, which is 15 per night
Service: The service is okay. Breakfast is from 7 to 9:30. Pay attention to control the time.
Opposite the hotel is a mountain, which is generally not seen in other cities.
Original textTranslated by Google
6/10
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Next to the hotel is the entrance to Xiangyang Road Underground Street. It takes a few minutes to walk to the local specialty food street. Opposite are McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains. Staying in the hotel, you can feel the local characteristics when you go out. The hotel price is very transparent and cost-effective. Breakfast-inclusive rooms and parking are all options for customers. Booking multiple rooms only requires driving one car, which is an invisible profit! I look forward to your next visit. I wish you a happy life and a happy family!
M6042****
Deluxe Twin Suite
Stayed in Apr 2024
Family
13 review
10/10
Outstanding
Posted on May 8, 2024
The waiter is friendly and enthusiastic. I recommend it. I will stay here again next time I have the chance.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Thank you for your valuable comments. Your 5-point satisfaction is the driving force of our service. Next to the hotel is the entrance to Xiangyang Road Underground Street. It takes a few minutes to walk to the local specialty food street. Opposite are McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit and wish you a happy life and a happy family!
Xiaoyueliangyishangxian🌙
2-bed Room With View
Stayed in Apr 2024
Family
10 review
10/10
Outstanding
Posted on May 7, 2024
A hotel with a relatively high cost-effectiveness in the city... The room is spacious, bright and clean, the view outside the window is OK, the location is good, parking is convenient, the breakfast variety is not too many, but it is convenient and fast. It is not bad to see that there is a parent-child room next door... The hotel does not have a charging station, so those who drive by tram need to pay attention
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Thank you for your valuable comments. Your 5-point satisfaction is the driving force of our service. Next to the hotel is the entrance to Xiangyang Road Underground Street. It takes a few minutes to walk to the local specialty food street. Opposite are McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit and wish you a happy life and a happy family!
Xiaoxiaocheng
Standard 2-bed Room
Stayed in Apr 2024
Family
13 review
10/10
Outstanding
Posted on May 4, 2024
The room was clean and spacious. Check-in was fast. I left a message asking for quietness and it was arranged according to my request. The hotel service was also very good! It was great and I would definitely recommend it to my friends. It is the first choice for travel and business trips! The hotel is located in the city center and there is a commercial street outside. It is very suitable for travel and vacation
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your 5-point satisfaction is the driving force of our service. Next to the hotel is the entrance to Xiangyang Road Underground Street. It takes a few minutes to walk to the local specialty food street. Opposite are McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy holiday and a happy family!
M54731****
Standard 2-bed Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Feb 21, 2024
The room is large, with a self-service laundry room. The pedestrian street downstairs is bustling and popular. The nearby Daqianmen Restaurant and Enji Rice Noodles are good. There is a park in Lingfeng Square more than 300 meters away. You can climb to the top of the mountain to overlook the Hezhou city. You can take a bus from Lingfeng Square to Ailian Lake Park in the new district. Hezhou Hot Spring is more than 20 kilometers away, and it costs more than 60 yuan to take a taxi. There are also buses to get there, but you have to calculate the time well.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
Billydeng
Standard Queen Room
Stayed in Jan 2024
Family
16 review
10/10
Outstanding
Posted on Feb 20, 2024
The hotel is located in the most prosperous commercial pedestrian street. The pedestrian street is right downstairs. There is food, drink and entertainment. It is very busy. The hotel is not expensive and you can stay there twice.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
M682869****
Standard 2-bed Room
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 16, 2024
The hotel is located near Lingfeng Square and has an underground parking lot. The rooms are clean and odorless. The hotel has excellent service, complete facilities, and a beautiful living environment. It has received rave reviews from five stars.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
Anonymous User
Executive 2-bed Room
Stayed in Jan 2024
Family
11 review
10/10
Outstanding
Posted on Feb 16, 2024
The room is large and spacious, with a good view, rich breakfast, reasonable price, good service and high occupancy rate.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
M386265****
Standard 2-bed Room
Stayed in Jan 2024
Family
4 review
10/10
Outstanding
Posted on Feb 15, 2024
The hotel is located in the downtown area, which is very convenient for shopping and dining. The hotel restaurant is also good. When booking, I specifically asked for a mountain view room and it was met. They also upgraded the room type for me for free. I slept very well at night. It felt so good to stay here! ! Highly recommended! ! All five-star ⭐⭐⭐⭐⭐ reviews! !
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
Anonymous User
Queen Room With View
Stayed in Jan 2024
Couple
18 review
10/10
Outstanding
Posted on Feb 17, 2024
The location is super good, opposite Far East International Station, where you can eat all kinds of food. The room is spacious, the window faces Lingfeng Mountain, the bathroom has a large and hot water supply, the bath towel is super thick and comfortable (I want to buy it for my own use), and there is a laundry room (washing machine + dryer). The downside is that the decoration is old, the lighting is not bright enough, and the room is dim. In addition, the water massage on the first floor is average.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!
M335875****
Executive Queen Room
Stayed in Jan 2024
Family
6 review
10/10
Outstanding
Posted on Feb 13, 2024
The room service is satisfactory, the location is satisfactory, it is close to the shopping mall, life is convenient, the location is very prosperous, there are complete food, drink and entertainment, and the surrounding scenery is pleasant. Next time I go to Hezhou, I will come here again. It is a very good accommodation experience.
Original textTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for staying at Sun Moon Evergrande Hotel and taking the time to leave a review. Your satisfaction is the driving force of our service. Thank you for your recognition. The hotel is located in the center of Hezhou, next to Lingfeng Mountain and Hejiang North Dike Park. The entrance to Xiangyang Road Underground Street is just over ten meters away from the door. It takes a few minutes to walk to the local specialty food street. McDonald's, KFC, Pizza Hut, Frog Xiaoxia and other restaurant chains are opposite. Staying in the hotel, you can feel the local characteristics when you go out. I look forward to your next visit. I wish you a happy new year, good luck in the Year of the Dragon, and happiness for your family!