Posted on Feb 21, 2024|Mountain-View Courtyard Double Bed Room With Independent Courtyard
Guest User
The butler who booked the room at night was very considerate and prepared fruits for us. There was free Elephant soda and juice in the room. I would like to mention the mottled coffee☕️The coffee bar is free and unlimited for guests, which is very unique. You can also pick coconuts with you. I heard that the fruit trees in the yard will start to bear fruit in June and July. I look forward to staying in the yard and don’t want to leave. When I wake up in the morning, I open the window and the green wind and music are so comfortable. I don’t want to leave. I will choose Qiyun next time. Sue!
Posted on Oct 8, 2026|Deluxe Hot Spring Room (Double Bed)
Guest User
Before the trip, I saw quite a few negative reviews about this hotel—complaints about damp, musty rooms, lots of mosquitoes, and cold, slow front desk service. To be honest, I was pretty nervous and was mentally prepared to just make do for one night. But our stay turned out to be a complete reversal, all thanks to the fantastic service from Song Yifan!
During check-in, he proactively asked about our preferences. Upon hearing our concerns about humidity and mosquitoes, he immediately arranged a room on a higher floor for us, patiently gave us tips on dehumidifying and airing out the room, and thoroughly introduced the hotel's amenities, breakfast hours, and hot spring opening times. Other staff members also greeted us with warm smiles whenever we ran into them. I'd also like to recommend the hotel's Chinese restaurant—the food overall was great, and the chef at the evening BBQ was especially warm and hospitable, leaving a wonderful impression.
In all fairness, the lakeside setting is lovely and relaxing. Both the lake views and the garden hot springs offer a true vacation vibe. While the facilities aren't brand new, they are clean and well-kept.
Great service is truly the soul of a resort hotel. This stay far exceeded our expectations, and I'm writing this specifically to give a shout-out to Song Yifan. For anyone who is on the fence: having such reliable staff really makes all the difference in your stay.