Hilton Garden Inn Jiaxing Xiuzhou

Hilton Garden Inn Jiaxing Xiuzhou Reviews

Hilton Garden Inn Jiaxing Xiuzhou

No.237 Changsheng Middle Road, Xiuzhou District, Jiaxing, Zhejiang, ChinaView Hotel Details
Hilton Garden Inn Jiaxing Xiuzhou
Hilton Garden Inn Jiaxing XiuzhouHilton Garden Inn Jiaxing XiuzhouHilton Garden Inn Jiaxing Xiuzhou
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Guest Reviews of Hilton Garden Inn Jiaxing Xiuzhou

9.5/10
Outstanding
1919 review
Verified reviews
Location9.6
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(1919)
Positive reviews(1880)
Reviews with photos/video(289)
Friendly front desk staff(323)
Large rooms(160)
Delicious breakfast(146)
Convenient parking(103)
Many amenities(95)
Perfect for business trips(64)
Would stay again(53)
Awesome gym(21)
Negative reviews(39)
Miniminimal
King Guest Room
Stayed in Sep 2025
Couple
5 review
9.5/10
Amazing
Posted on Oct 9, 2025
The hotel was good, however the hotel service standard is not there. Anyway, clean hotel, good room
Response from Property: 感謝您入住嘉興秀洲希爾頓花園酒店並抽出寶貴時間分享入住體驗。如您在入住期間存在不愉快的體驗，在房間撥“0”至酒店前台，我們非常樂意為您提供服務。同時我們衷心希望您此次的入住沒有影響到您對酒店的印象，我們將不斷努力,給您更為賓至如歸的服務和細節體驗，期待您的下次入住。
Guest User
King Guest Room
Stayed in Oct 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Nov 7, 2025
overall good but air con was locked at 25C, which made the room too warm
Response from Property: 感謝您入住嘉興秀洲希爾頓花園酒店並抽出寶貴時間分享入住體驗。如您在入住期間存在不愉快的體驗，在房間撥“0”至酒店前台，我們非常樂意為您提供服務。同時我們衷心希望您此次的入住沒有影響到您對酒店的印象，我們將不斷努力,給您更為賓至如歸的服務和細節體驗，期待您的下次入住。
Imran AAfrat
King Guest Room
Stayed in Jul 2025
Business traveler
28 review
9.5/10
Amazing
Posted on Sep 12, 2025
Great hotel, very friendly staff. I look forward to returning
Response from Property: hank you very much for your support of our hotel. We always believe that a good reputation comes from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. We warmly welcome you to choose Hilton Garden Inn Jiaxing Xiuzhou again, whether for business trips or travel! We look forward to seeing you next time~ We are waiting for you.
Guest User
Twin Guest Room High Floor
Stayed in Oct 2024
Couple
4 review
7.5/10
Posted on Dec 4, 2024
Room was too warm and the hallways and restaurant was too cold. The gym was well equipped and clean. The bar had a very large quantity of couples made up of 70 plus aged males with under 24 year old women. The staff was helpful, but did not speak english.
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable comments are very important to us and we will inform the relevant departments to improve the quality of our services. If you wish to book this hotel again next time, give us a chance to apologize. Looking forward to coming again!
Luis Carlos Paz
King Accessible Room
Stayed in Sep 2023
Business traveler
2 review
10/10
Outstanding
Posted on Oct 24, 2023
Good service. People are very helpful. Buen servicio. El personal le gusta ayudar.
Response from Property: Dear guests, thank you very much for your support of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, have a pleasant journey!
270193****
King Guest Room High Floor
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 19, 2025
okkkkk
Response from Property: 看樣子我們的服務給了您很好的入住體驗，花花真是開心得不行!您的肯定和支持始終是我們前進路上最温暖的“東風”，花花也將把這份温暖傳遞到每一位花園人的心中，吼吼~
_CFT0255807****
Twin Guest Room High Floor
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 8, 2025
The environment is very good, the housekeeper is very enthusiastic, I recommend it to everyone, it really feels good, the surrounding facilities are not bad, it is in the city center, it is very convenient to go out and play, it's OK
Original textTranslated by Google
Response from Property: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Hilton Garden Inn Jiaxing Xiuzhou again for business trip or travel! We look forward to seeing you next time.
M305561****
Garden Superior Room (2 beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 9, 2025
The room at Hilton Garden Inn is really big, very clean and tidy, with dry and wet areas completely separated, which does not affect the use of two people at all. It is much better than the transparent glass room.
Original textTranslated by Google
Response from Property: 親愛的客官，花花看到您的五星好評瞬間就興奮了呢!非常感謝您的入住以及點評。您的誇獎和好評將會是花花和夥伴們繼續加油進步的動力哦。花花會繼續努力的，希望給您的每次入住都帶來美好的體驗~ 花花期待您的下次入住哦~
203191****
King Guest Room
Stayed in Mar 2025
Business traveler
203 review
6.2/10
Posted on Apr 27, 2025
The room was OK, the hygiene was good, but the wall was a bit stuffy, it should be noted on the platform notes, this room type is blocked by the wall, breakfast was probably late, there was nothing to eat, the hotel service was a bit bad, the mini bar in the room was empty, there was no charge for anything, but a deposit was required, there should be very few hotels in Jiangsu, Zhejiang and Shanghai that require a deposit now! When checking in, one was chatting and the other was busy, and it took a while for one of them to come out, but fortunately the processing speed was quite fast, it felt that the service of this hotel was intentionally casual.
Original textTranslated by Google
Response from Property: Retire early: [Picture] Retire early: Dear guests, hello! Thank you again for choosing our hotel and taking the time to leave us your detailed feedback! Each of your suggestions is full of expectations for us, and also makes us deeply aware of the shortcomings in our services. We feel deeply guilty for failing to give you a satisfactory stay experience. We not only replanned the meal preparation process, but also optimized the menu structure to ensure that the meals are both rich and delicious. We have conducted service standard training for all employees, and will greet every guest with a more enthusiastic and efficient attitude in the future. We look forward to having the opportunity to serve you again and to prove our changes with practical actions. We wish you a happy life and all the best!
103850****
Twin Guest Room High Floor
Stayed in Mar 2025
Couple
35 review
10/10
Outstanding
Posted on Apr 21, 2025
The hotel service is warm, the room is clean and comfortable, there is parking on the ground and underground, the breakfast is good, the check-in experience is very good, the location is excellent, and the cost performance is very high! I will choose here next time I go to Jiaxing
Original textTranslated by Google
Response from Property: 非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能提供您最優質的服務。非常歡迎您無論是商務出差或是旅行再次選擇我們嘉興秀洲希爾頓花園酒店!期盼與您的下次相見~我們等您
M329027****
Twin Guest Room High Floor
Stayed in Mar 2025
Business traveler
87 review
10/10
Outstanding
Posted on Apr 19, 2025
The hotel is strategically located near the business district and the railway station. The rooms are smart and modern, equipped with wireless charging and panoramic windows, and the service is considerate and professional. The restaurant combines local and international flavors, and the gym and conference room are complete. It is cost-effective and has generous membership benefits, suitable for business travel and vacation.
Original textTranslated by Google
Response from Property: 親愛的賓客: 您好! 感謝您在百忙之中對嘉興秀洲希爾頓花園酒店的點評和認可，您的滿意就是我們最大的支持和動力!酒店的花花們都認為，沒有什麼能比顧客的全五分好評最欣慰了，也讓我們整個一天都變得心情舒暢!高山流水，知己難覓，唯有守得住這份厚愛與信任我們才會走得更遠。“人生南北多岐途，君向瀟湘我向秦。”然而花花更相信“海內存知己，天涯諾比鄰。”我們才會越來越棒，未來可期。感恩的花花再次期待您的到來！
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Garden Superior Room (2 beds)
Stayed in Mar 2025
Family
31 review
10/10
Outstanding
Posted on Apr 13, 2025
Hilton's hotel is clean and sanitary with good service attitude. The hotel is located in a residential area, opposite to RT-Mart, which is very convenient for shopping. It is very close to Yuehe Historical Street. There was a strong wind and sandstorm on the day of check-in, and the room service also reminded each room to close the window. The room is large, with dry and wet separation, the shower has a large water flow, and the hot water comes out quickly. Living on a high floor, the view is very good. I will stay here again next time.
Original textTranslated by Google
Response from Property: 非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。同時我們也很榮幸能提供您最優質的服務。非常歡迎您無論是商務出差或是旅行再次選擇我們嘉興秀洲希爾頓花園酒店!期盼與您的下次相見~我們等您
M878445****
King Guest Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 9, 2025
The front desk service is very good, patient reception, warm and gentle, five-star service, very good, sincere, the receptionist's name is Ge Xiaoyu, great! It seems that the points have not been accumulated
Original textTranslated by Google
Response from Property: 親，感謝您的五星好評以及對花花同事們的服務的認可，花花萬分榮幸，您的讚揚就是花花不斷努力的動力，花花願意竭盡所能的服務好每一位客人，期待您的下次光臨。
_WeChat267086****
King Guest Room
Stayed in Feb 2025
Business traveler
10 review
10/10
Outstanding
Posted on Mar 28, 2025
I am very satisfied with this hotel. Both the hardware facilities and software services are first-class. The room is decorated in style and all the equipment works well. Xiao Zou at the front desk is very professional, careful, warm and friendly. I had a wonderful and unforgettable time here. I will choose here without hesitation next time!
Original textTranslated by Google
Response from Property: 親愛的客官，花花看到您的五星好評瞬間就興奮了呢!非常感謝您的入住以及點評。您的誇獎和好評將會是花花和夥伴們繼續加油進步的動力哦。花花會繼續努力的，希望給您的每次入住都帶來美好的體驗~ 花花期待您的下次入住哦~
M868173****
King Guest Room High Floor
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 10, 2025
I stayed with my baby for two nights and the comfort level was maxed out. The bedding was a plus and the rest was very good and quiet. The room was also more spacious than the average hotel room. The whole house was smart. The shampoo, shower gel and body lotion had a light tea fragrance that was very nice and high-end. The room service responded quickly and was very enthusiastic towards the children. I also went to the laundry. The free gym was also on the 5th floor. I unexpectedly discovered that there was also a sky garden. The breakfast was rich and more cost-effective than ordering takeout. There was everything. The parking lot was large and there were charging stations. A deposit was collected and I returned the same way a few minutes after checking out. In addition, the hotel also gave me a coupon for the foot bath massage on the 4th floor. I went there and experienced it. It was very cheap and the massage was quite satisfactory. The hotel decoration and color matching were stylish and simple, but not lacking in warmth. The greening at the entrance was well done. A row of flower walls gave a full atmosphere at night.
Original textTranslated by Google
6/7
Response from Property: 感謝客官對我們酒店的滿意與肯定，做到讓客人滿意衹是我們的起點,驚喜和感動才是我們的目標，我們會不斷努力，繼續加油，期待您的下次入住，我們將會給您提供更多的貼心服務，同時也希望您可以將酒店推薦給您更多的朋友,感激不盡。