Hotel Cypress Karuizawa

Hotel Cypress Karuizawa Reviews

Hotel Cypress Karuizawa

Karuizawahigashi, 287-1 ホテルサイプレス軽井沢 1階, Karuizawa Town, Kitasaku District, Nagano Prefecture, 389-0104, JapanView Hotel Details
Hotel Cypress Karuizawa
Hotel Cypress KaruizawaHotel Cypress KaruizawaHotel Cypress Karuizawa
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Hotel Cypress Karuizawa

8.4/10
Very Good
176 review
Verified reviews
Location8.4
Amenities8.1
Service8.6
Cleanliness8.6
Filter by:
Sort by:
All reviews(176)
Positive reviews(171)
Reviews with photos/video(65)
Large rooms(40)
Near shopping area(39)
Convenient for shopping(32)
Delicious breakfast(23)
Relaxing hot springs(12)
Would stay again(7)
Has rooms for families(5)
Perfect for families(5)
Negative reviews(5)
Guest User
Standard Twin Room with Bath
Stayed in Sep 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Oct 18, 2025
Hotel is located about a 20 min walk from JR Karuizawa. If you have luggage, probably easier to take a taxi from the Jr station. The front office staff are friendly and helpful and make me feel very welcome at the hotel. Room is spacious and clean with a kitchenette equipped with a microwave oven . Very useful ! Hotel is close proximity to a supermarket and bakery. Definitely will stay at this hotel when I return to Karuizawa.
202676****
Standard Twin Room with Bath
Stayed in Jun 2025
Family
9 review
8.0/10
Very Good
Posted on Jul 21, 2025
The hotel is pretty decent. It's conveniently located just diagonally across the street from a McDonald's. The rooms come with cooking facilities, and there's a large supermarket nearby where you can buy groceries to prepare your own meals. There's also a hot spring bath on the lower level. Plus, the small path on the other side of the hotel offers pleasant views.
Original textTranslated by Google
Laomonv
Comfort Twin Room with Bath
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 5, 2025
Facilities: The rooms are very spacious; we were assigned a garden-view room. It seems to be primarily frequented by Japanese locals. The hotel also features a sauna and a hot spring (onsen). Cleanliness: Good. They don't automatically offer daily room cleaning; you just need to place your used towels outside the door for fresh ones. Location: It's a bit far from the train station, requiring at least a ten-minute walk. However, this isn't an issue for locals, as most guests arrive by car. Service: There's a ********* staff member at the front desk who speaks Chinese. The rest of the staff also speak good English. Price: Excellent value for money!
Original textTranslated by Google
Guest User
Standard Twin Room with Bath
Stayed in Feb 2025
Couple
22 review
8.0/10
Very Good
Posted on Apr 6, 2025
Very nice hotel in quiet location. Good welcome drinks but only btw 2pm to 5pm. Very near to Delicia supermarket.
Anonymous User
Standard Twin Room with Bath
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 25, 2025
Service was excellent. Plenty of carpark spaces for overnight parking as well if you have rented a car.
Guest User
Standard Twin Room with Bath
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 8, 2025
It's an excellent stay after spending the previous 4 days in Tokyo. The room is spacious, with a mini kitchen and large fridge, small dining table, bar table, and good view. Around 10-15 min walk from train station. Will definitely stay again in Karuizawa.
F43
Deluxe Twin Room with Bath
Stayed in Oct 2024
Solo traveler
3 review
9.0/10
Great
Posted on Dec 5, 2024
Room is spacious with mini pantry and cooking facilities. But the renovation is a bit old-fashioned. Some renovation may be needed. Overall environment and facilities are quite impressive based on what I paid.
1850163****
Japanese Modern Twin with Bath-Non Smoking
Stayed in Jan 2025
Couple
19 review
9.7/10
Amazing
Posted on Feb 18, 2025
The room is very spacious. There's a McDonald's and a large supermarket conveniently located nearby. It's about 1 kilometer from Karuizawa Station, and the surrounding area is very quiet, making it perfect for a relaxing getaway.
Original textTranslated by Google
adadudu
Twin Room with Bath
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Feb 10, 2025
This is a fantastic hotel, ideal for family trips. They offer Chinese-speaking staff, which is very helpful. There's a large supermarket right next door and a McDonald's just across the street. The hotel breakfast is superb, with a great selection of both Western and Japanese dishes. They even have an underground hot spring bath (onsen)! I'll definitely be staying here again on my next visit to Karuizawa.
Original textTranslated by Google
evertree
Deluxe Twin Room with Bath
Stayed in Jan 2025
Family
28 review
9.5/10
Amazing
Posted on Feb 5, 2025
Spacious rooms, incredibly friendly staff, hot springs, a washing machine, and a good breakfast.
Original textTranslated by Google
Guest User
Comfort Twin Room with Bath
Stayed in Nov 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 5, 2024
Very good
DFQ
Junior Suite, Twin with Bath
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Dec 22, 2024
Great hotel.  Large rooms and excellent service.  Location is convenient. Nice Spa bath facilities.  Buffet breakfast-especially selections-can be improved to other hotels standards.  But service personnel was better than most!
M22263****
Japanese Modern Twin with Bath-Non Smoking
Stayed in Nov 2024
Family
23 review
6.5/10
Posted on Jan 21, 2025
The room had an oversized coffee table, leaving no space for our luggage. On top of that, the room felt quite dated.
Original textTranslated by Google
Teoshome
Standard Twin Room with Bath
Stayed in Apr 2024
Couple
17 review
7.0/10
Posted on Jun 4, 2024
This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .
Albert K L Lui
Standard Twin Room with Bath
Stayed in Oct 2024
Solo traveler
23 review
6.5/10
Posted on Nov 26, 2024
The location is very far from train station. It is a trap for 1 Yen to buy the breakfast. The hotel mentioned no such offer to the customers.