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Location9.6
Amenities9.4
Service9.7
Cleanliness9.5
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Negative reviews(11)
Aigerim T.
Aranya Family Room With Courtyard
Stayed in Mar 2025
Family
18 review
10/10
Outstanding
Posted on Apr 6, 2025
Great as usually, very relaxing atmosphere, greatest service, we are staying here for the second time already and worth to come back ♥️
Response from Property: 尊敬的貴賓,來自崑山溪地阿蘭若的誠摯問候。與您的相遇就是我們最大的幸運。所謂待客之道,大概就是不留遺憾,給足愛,用心愛,因而遇到獨一無二的可愛的您,我們用味道搭訕,用一份歡迎甜品説您好;我們用味道療傷,用一份香氛之味説晚安
Jean Baptiste S
Rustic Luxury Suite With 180° Terrace And Water View
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 9, 2025
Really great trip, perfect for a weekend from Shanghai
Response from Property: 尊敬的貴賓,來自崑山溪地阿蘭若的誠摯問候。感謝您在百忙之中給我們的五星好評!謝謝您給了我們一次服務您的機會,您的滿意是我們服務的宗旨。溪地阿蘭若毗鄰周莊古鎮,錦溪古鎮,並與周圍的湖水和水鄉古鎮融為一體,景色優美,是作為度假和休閑的不二之選! 當您在燈火輝煌的城市裡,累了倦了,別忘了想起我們這山野村居,帶給您內心的一片寧靜。 期待您的再次入住,祝您生活愉快!
Nomada
Alanruo Delight Room
Stayed in Mar 2025
Solo traveler
28 review
10/10
Outstanding
Posted on May 9, 2025
This is a beautiful resort, inspired by Balinese theme. The pool is a nice touch, but the breakfast is now served away from the hotel, in another building. Breakfast could be better quality. Very professional service, as always. I will definitely return for another getaway from the city! The river-facing rooms are highly recommended!
Response from Property: 尊敬的貴賓,來自崑山溪地阿蘭若的誠摯問候。感謝您在百忙之中給我們的五星好評!謝謝您給了我們一次服務您的機會,您的滿意是我們服務的宗旨。溪地阿蘭若毗鄰周莊古鎮,錦溪古鎮,並與周圍的湖水和水鄉古鎮融為一體,景色優美,是作為度假和休閑的不二之選! 當您在燈火輝煌的城市裡,累了倦了,別忘了想起我們這山野村居,帶給您內心的一片寧靜。 期待您的再次入住,祝您生活愉快!
Adam 99
Rustic Luxury Water-View Two-Bedroom Courtyard Villa
Stayed in Aug 2024
Family
10 review
10/10
Outstanding
Posted on Sep 22, 2024
We had a great short stay as a family, the location is beautiful and peaceful. It is not far from the Accent town and other activities sights. The team there were very helpful and kind. We enjoyed our shot visit so much we booked again for another stay. Special thank you to Ciao Liu from front desk who was really, kind, helpful and professional at every interaction. Would recommend to go and visit.
Response from Property: Dear distinguished guest, sincere greetings from Alan Ruo, Kunshan Xidi. First of all, thank you for your feedback. I am glad to know that our employee Xiao Liu provided you with service that exceeded your expectations. We will share your favorable comments with our employees to encourage everyone to continuously improve service quality. I hope you enjoyed your time here and look forward to your visit again.
Lisa2024
Guestroom - Near Water (Double Bed)
Stayed in Apr 2024
Family
2 review
10/10
Outstanding
Posted on May 26, 2024
The hotel is great , the staff and environment was very friendly and welcoming . The butler (溪地小清) always made sure that we have everything that we needed and that the communication between us was fluently and made the trip go smoothly. The food was good and very delicious the portions is very generous. The places around the hotel is also good and a great experience for foreigners very welcoming and a great place for children. There is tons of activities and food places to see. The only improvement is to maybe add a mini fridge in the rooms to keep the drinks cool. Other than that the place is a great experience and scenery relaxing would recommend foreigners to try it out. I would definitely go back again
6/12
Response from Property: Dear distinguished guests, sincere greetings from Aranjo, Kunshan Creek. First of all, thank you for your feedback. I am glad to know that our staff Xiao Qing provided you with a service that exceeded your expectations. We will share your praise with our staff, in order to motivate everyone to continuously improve the quality of service. We hope you enjoyed your stay and look forward to seeing you again.
JadeYourJourney
Guestroom - Near Water (Double Bed)
Stayed in Apr 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on May 21, 2024
Such a wonderful place to relax. The swimming pool is a gem! The views around the villa are beautiful. The staff members were friendly and welcoming, Enzo speaks English and he is very helpful. Food options are limited with the location being remote, other than that it’s a great place!
Response from Property: Dear distinguished guests, sincere greetings from Aranuo, Xidi, Kunshan. Thank you for your reviews and feedback, and I am pleased to learn that our employee Enzo has provided you with services that exceed expectations. We will share your favorable comments with our employees to inspire everyone to continuously improve service quality. The hotel has a Western restaurant and an outdoor luxury restaurant, offering Western food, Thai food, barbecue, hot pot and other delicacies. There are Chinese restaurants in the village that can also choose from. If you need any meals, you can contact the housekeeper to help you book them. I look forward to your next visit and experience the check-in ceremony and dining experience that belongs to Xidi Alanjo. I wish you a happy life ~
Guest User
Rustic Luxury Two-Bedroom Courtyard Suite
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 6, 2025
Taking advantage of the weekend, I brought my baby to the Xidi Alanruo Resort hidden in the Jiangnan water town.
When checking in, I chose my own toiletries and aromatherapy courtesy, which was a very good sense of ceremony. The welcome courtesy in the room was quite generous, with a mini bar, welcome fruits and red velvet cake
The night bed service includes steam eye masks, aromatherapy to help you sleep at night, and cookies baked by the bakery, which is more than 95% of five-star hotels. The infinity pool is the favorite of children, and adults can have a self-service afternoon tea, watch the clouds roll, listen to the wind and birds singing, and all the troubles will disappear.
The resort has a variety of dining options. We had a double set meal at the Qiaru Western Restaurant. The manager learned that it was our wedding anniversary and specially prepared a cake, which was quite thoughtful.
The sightseeing train, kayaks, coffee shops of all sizes, and other homestays in the Ideal Village are handicraft-style. Each store has its own soul, and each manager is like an artist. The whole vacation gave me the feeling of Dali and Lijiang. I am willing to come to the resort again. Thank you to the friends of Xidi Alanruo
Original TextTranslated by Google
6/11
Response from Property: Dear distinguished guest, sincere greetings from Kunshan Xidi Alanruo. Thank you for your stay. The beauty of Jiangnan, a small town with a little red door and copper green, a good time, taste the water, listen to the passing years, watch the years pass by the most beautiful time of Alanruo, follow the antique edges and corners, and feel the meticulousness and slow walking of Jijiadun with your heart, and the quiet path. Living in the bustling city, my heart is in the countryside. I am so lucky to meet you who came from afar.
Guest User
Aranya Twin Room
Stayed in Jun 2025
Couple
6 review
10/10
Outstanding
Posted on Jul 11, 2025
The facilities are very complete. I booked it on short notice. I didn't expect the environment to be so good. It is suitable for a family vacation. Fruits and drinks are provided as gifts. There are quite a few varieties. The hotel is fragrant and has the style of a Southeast Asian resort. The swimming pool is also good. I am ready to extend my stay immediately. It is also very convenient to eat around. The rice fields are beautiful. I am ready to extend my stay immediately. Any small problems can be solved in time, which is very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, sincere greetings from Kunshan Xidi Alanruo. Thank you for your stay. The beauty of Jiangnan, a small town with a little red door and copper green, a good time, taste the water, listen to the passing years, watch the years pass by the most beautiful time of Alanruo, follow the antique edges and corners, and feel the meticulousness and slow walking of Jijiadun with your heart, and the quiet path. Living in the bustling city, my heart is in the countryside. I am so lucky to meet you who came from afar.
Guest User
Aranya Family Room With Courtyard
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 25, 2025
The service in the store is particularly good. I just arrived at the parking lot and took the wrong road. I called the hotel and soon the housekeeper came to pick me up and helped with the luggage. After checking in, we were asked to choose the scent of toiletries and aromatherapy. Because I brought my children with me, they thoughtfully sent me the children's toiletries and slippers. The welcome cake, fruit, and snack cabinet in the room made the children very happy. The white fungus soup sent by the bed warming service is really good, it is really delicious! Lunch and dinner were eaten in the restaurant in the hotel, and the taste was quite good. However, there are many plants around, and there are indeed more mosquitoes, but there are mosquito repellents in the room and the restaurant, which is also a thoughtful service. It is really convenient for the housekeeper to set up a personal service group. If you have any questions or need to book a restaurant, you will get a reply immediately after sending it in the group. The service is in place!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, sincere greetings from Kunshan Xidi Alanruo. Thank you for your stay. The beauty of Jiangnan, a small town with a little red door and copper green, a good time, taste the water, listen to the passing years, watch the years pass by the most beautiful time of Alanruo, follow the antique edges and corners, and feel the meticulousness and slow walking of Jijiadun with your heart, and the quiet path. Living in the bustling city, my heart is in the countryside. I am so lucky to meet you who came from afar.
Guest User
Alanruo Delight Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 25, 2025
Staying in this Thai-style hotel is a great experience, and I will come again! As soon as you step into the hotel, you will be surrounded by a strong exotic atmosphere. The rooms are clean and quiet, and the details show quality. The staff's service is considerate and thoughtful, from warm welcome to timely response to needs, making people feel warm throughout the whole process. There are abundant snacks in the room, exquisite welcome desserts, and high-quality bath products that show their care. The signature coconut chicken is even better, with sweet coconut fragrance and tender chicken. The surrounding greenery is lush and the environment is quiet and pleasant. It is a good choice for a holiday and relaxation!
Original TextTranslated by Google
6/9
Response from Property: 尊敬的貴賓,來自崑山溪地阿蘭若的誠摯問候。感謝您在百忙之中給我們的五星好評!謝謝您給了我們一次服務您的機會,您的滿意是我們服務的宗旨。溪地阿蘭若毗鄰周莊古鎮,錦溪古鎮,並與周圍的湖水和水鄉古鎮融為一體,景色優美,是作為度假和休閑的不二之選! 當您在燈火輝煌的城市裡,累了倦了,別忘了想起我們這山野村居,帶給您內心的一片寧靜。 期待您的再次入住,祝您生活愉快!
Guest User
Suite - 3-Bedroom
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 13, 2025
Facilities: The hotel is not a new project, but the overall facilities are better than expected. The small road from the parking lot to the hotel may be a little unstable because it is made of wood. It is recommended to maintain it later.
Service: Travel-check-in-check-out, the housekeeper mode follows up the whole process, basically responds to every request in the group and replies very promptly.
The overall environment is very good. The rooms facing the water can directly see the village from the balcony. You can also go to the Ideal Village and other interesting cultural and creative studios and coffee shops nearby. Anyway, you won’t be bored. Except that there will be a little more mosquitoes in this season, everything else is ok. If you want to experience this type of hotel, it is recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. We attach great importance to your stay experience. We have already reported the problem of unstable wooden plank road you raised. We will further improve it. If you have any comments and suggestions in the future, you can call the hotel service center at any time. We know that service is endless. We promise to continuously optimize and expand more possibilities. We hope to see you again and provide you with a different service experience.
Guest User
Alanruo Delight Room
Stayed in Apr 2025
Family
47 review
10/10
Outstanding
Posted on May 11, 2025
The experience is very good. Although the hotel is not newly opened, both the facilities and services are very online. The butler model is very convenient. The environment of the hotel is very good. There are many things to do nearby, which is suitable for families with children. I ate pork belly and chicken hot pot in the hotel. It was very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Meeting you is our greatest luck. The so-called hospitality is probably to leave no regrets, give enough love, and love with all your heart. Therefore, we meet the unique and lovely you. We use flavor to chat with you and say hello with a welcome dessert; we use flavor to heal wounds and say good night with the taste of fragrance.
Canxiaody
Rustic Luxury Water-View Two-Bedroom Courtyard Villa
Stayed in Apr 2025
Family
17 review
10/10
Outstanding
Posted on May 2, 2025
The treasure village and homestay were beyond our expectations. The welcome reception was very considerate. The hotel environment and location were also good. The dinner was well received by my family. When we checked out, we even got an unexpected surprise. Great reviews!
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Thank you for giving us a five-star praise in your busy schedule! Thank you for giving us an opportunity to serve you, your satisfaction is the purpose of our service. Xidi Alanruo is adjacent to Zhouzhuang Ancient Town and Jinxi Ancient Town, and is integrated with the surrounding lakes and water towns. It has beautiful scenery and is the best choice for vacation and leisure! When you are tired in the brightly lit city, don't forget to think of our mountain village, which brings you a piece of peace in your heart. Looking forward to your stay again, wish you a happy life!
Guest User
Aranya Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 11, 2025
I arranged a two-day vacation in Alanruo during the May Day holiday, avoiding the crowds and choosing a quiet place to relax. There is a sense of tranquility in the life I yearn for, and the hotel butler service is also very considerate. In the evening, I chose the hotel's coconut chicken hot pot. The soup base is sweet and delicious. The chicken is very well selected, very fresh and tender. It is recommended that the quality of frozen meat can be checked again. Overall, it is a great experience. If the weather is good, the small train in Ideal Village is worth a ride to appreciate the rural scenery.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Thank you for giving us a five-star praise in your busy schedule! Thank you for giving us an opportunity to serve you, your satisfaction is the purpose of our service. We have reported the problem of meat quality to the restaurant, and hope that you can see our progress next time you come. At the same time, Xidi Alanruo is adjacent to Zhouzhuang Ancient Town and Jinxi Ancient Town, and is integrated with the surrounding lakes and water towns. The scenery is beautiful and it is the best choice for vacation and leisure! When you are tired in the brightly lit city, don’t forget to think of our mountain village, which will bring you a piece of peace in your heart.
Guest User
Alanruo Delight Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 5, 2025
Everything is very good, with the feeling of a Southeast Asian resort. The waiters are very meticulous and attentive, and the background music of the hotel makes people feel very comfortable. You can choose your favorite toiletries, afternoon tea, buffet breakfast and welcome fruit + cake, good night sweet soup and self-service snacks at the front desk in the evening, and the Tremella soup tastes very good. I had coconut chicken hot pot at the hotel for dinner. The dining atmosphere in the tent is full. You have to make an appointment in advance when there are many people. There are small trains and kayaks around, and many shops are being renovated, including Yichi Garden. I will come again if I have the chance.
Original TextTranslated by Google
6/7
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Meeting you is our greatest luck. The so-called hospitality is probably to leave no regrets, give enough love, and love with all your heart. Therefore, we meet the unique and lovely you. We use flavor to chat with you and say hello with a welcome dessert; we use flavor to heal wounds and say good night with the taste of fragrance.