Nishisuyacho 2, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8833, JapanView Hotel Details
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Guest Reviews of Satoi Kosetsu Shichijo-Mibu
9.3/10
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities9.6
Service9.1
Cleanliness9.7
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All reviews(45)
Positive reviews(43)
Reviews with photos/video(20)
Awesome rooms(13)
Convenient location(9)
Great location(7)
Nice bathtub(6)
Delicious breakfast(6)
Easy to get around(6)
Many amenities(5)
Well designed(4)
Negative reviews(2)
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Dec 2024
Family
12 review
10/10
Outstanding
Posted on Jan 31, 2025
Nice neighbourhood, with familymart just steps away from the house. Great house with hotspring. Enjoyed the evening with families. Had a good breakfast provided by the hotel. If we have enough time, would like to explore the neighbourhood in the daytime next time. Great stay.
Response from Property: Thank you very much for staying at our inn.Thank you for the photos of your meal.We're glad that you liked it.There's a convenience store nearby, so it's in a convenient location.Please explore next time.We hope to see you again.
Guest User
Machiya Whole Building With Semi Open Air Bath
Stayed in May 2024
Family
1 review
7.5/10
Posted on Jul 6, 2024
Nice house with average services
Front desk staff may arrive late so there are chances that you need to wait under the sun as all doors closed and you can only contact them by email during that time (not very responsive)
Thin wall so may hear people talking in midnight
Good experience overall despite the above
Beds and tatami are very comfortable and smell good
Taxi costs ard 1,000yen from kyoto station to the house
Response from Property: Thank you for your detailed feedback! We're glad you enjoyed our house, especially the comfortable beds and tatami. We apologize for any inconvenience caused by the front desk service and the thin walls. Your comments are valuable, and we will work on improving communication and responsiveness. We hope to welcome you back for an even better experience next time!Best reagrds,Satoi Kosetsu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 11, 2024
The house is nice and beautiful. It has the old Japanese style house design. The toiletries are well prepared and instructions are clear. Thank you the owner for the accommodation. Would recommend families and friends for this house type. Arigato
Response from Property: Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed the traditional Japanese-style design of the house and found the toiletries and instructions well-prepared.Your recommendation to families and friends means a lot to us, and we truly appreciate your support. It was our pleasure to host you, and we would love to welcome you back anytime.Arigato and best wishes!Satoi Shichijomibu Kosetsu
Guest User
Machiya Whole Building With Semi Open Air Bath
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 13, 2024
So comfortable and good location nearly JR station
Response from Property: We're glad to hear that you found your stay comfortable and enjoyed our convenient location near the JR station! and we're thrilled that we could meet your expectations in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Best Regards,Satoi Kosetsu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Dec 2024
Family
3 review
8.5/10
Very Good
Posted on Jan 31, 2025
Nice house
Response from Property: Thank you very much for staying at our inn.I'm glad that you liked it.Please come again.
Guest User
Machiya Whole Building With Semi Open Air Bath
Stayed in Apr 2023
Family
2 review
7.0/10
Posted on May 31, 2023
excellent breakfast, clean and tidy, but, there is no reception and luggage services. over rely on email for communication.
Response from Property: Dear guest,
Thank you very much for staying at Satoi Kasetsu.
We are glad that you were able to enjoy your breakfast and your room.
We offer a service to store your luggage at the front desk during set hours (9am - 6pm). Please contact us in advance and we will assist you.
In addition, since the outbreak of COVID-19, we have been implementing self-check-in to ensure that our guests can stay with us with peace of mind. You can contact us by email or phone.
There is an employee at the front desk nearest to the inn, so please call or come to the front desk if you need anything.
All our staff look forward to welcoming you again if you have the opportunity.
Guest User
Machiya Whole Building With Semi Open Air Bath
Stayed in Apr 2023
Couple
1 review
2.0/10
Posted on May 11, 2023
I’ve booked for two nights in this hotel.
Everything is almost perfect in the first night. The location is good, nearby the train station, a 24hr familymart in 2min walkable distance.
The non-contact check in requested by the hotel through email is smooth and im okay with this arrangement. The instructions in the email are clear enough and i had successfully found the hotel and got into the room. It did look like perfect but something terrible happened in the second night.
I came back to the hotel at 8:49pm and found i could not enter the room because the password was wrong. I entered exactly the same password which did work at the first night. Ive tries so many times slowly and clearly to confirm its not my mistakes if i had enter wrong password.
After many times of wrong entering, the electronic lock was locked for trying. I was so desperate and sending email to the hotel asking for help, as my phone had only internet service but no phone call. Of course there was no any reply even till now, which is extremely ridiculous.
Then I walked to the familymart trying to ask for help. Luckily there was three locals in the shop and one of them could speak english, they helped me calling to the hotel number instructed in the email , saying that is a 24hr number for emergency need and no one answered :)
Then we google the hotel and find another number, then a japanese local answered. After communication with the staff, the three locals go to the hotel with us( they were super super friendly and helpful, thank you very much), trying to unlock the door by following the steps told by the staff in the phone, yet the door was still locked. Then the staff asked we to wait for 10 mins and someone will come. The 3 locals waited with us( AGAIN, THEY WERE EXTREMELY FRIENDLY, i cant imagine how would it end up that night without their help)
Then the staff came and took only 2 seconds unlocking the door, I watched with my eyes that he did not enter the password I was given but another one, he did exactly know what was the right password. What the f was happening?
Why the Password was changed? Who did that? Ive paid for two night! After opening the door, the staff just continually saying sorry and not answering my question.
EVEN TILL NOW, i dont get any reply from the hotel, explaining what happened that night, it is the most ridiculous and terrible experience i ever had in my life.
Response from Property: Dear customer, thank you very much for staying at [Satoikayuki]. We sincerely apologize for any inconvenience this may have caused you. On the day of the event, there was an error in the key system and we were unable to set the same key number. At this time, you can only open it at the main turn. The staff member who took care of your room will now enter your main bango and vacate your room. We apologize for any inconvenience caused to you late at night.
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Apr 29, 2025
clean
Response from Property: Dear Bbheli,Thank you so much for staying with us.We are glad that you find our room is clean.Thank you for your kind words.We hope to see ypu again on your next stay!Best Regards,Satoi Kosetsu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jun 14, 2025
Thank you very much, we really enjoyed our stay with you!
Your townhouse was very cozy and fully equipped. Comfortable house clothes, robes and slippers for any occasion (for the street, balcony, toilet and home) made our stay comfortable. The beds, although on the floor, were very comfortable. The mats felt nice and warm. The bathroom with wooden trim looks unusual and stylish. The small rock garden adds a nice accent. The Japanese-style breakfast was an interesting experience, especially the process of making soup yourself. The code entry on the door was very convenient. Thank you!
Original textTranslated by Google
Response from Property: Dear IGOR GRINK,Thank you so much for your lovely feedback!We’re delighted to hear that you enjoyed your stay and found the townhouse cozy and well-equipped. We're especially glad the comfortable home clothes, slippers, and the Japanese-style breakfast added to your experience. It's wonderful to know that the traditional elements like the tatami mats, wooden bathroom, and small garden brought a special touch to your time with us.We truly appreciate your kind words and hope to welcome you back again on your next visit to Kyoto!Best regards,BhirawaSatoi Kosetsu
M290783****
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Mar 2025
Family
29 review
10/10
Outstanding
Posted on Apr 8, 2025
There is a 24-hour convenience store 50 meters away. The B&B is spotless and the shower is very comfortable. There is also a stove for cooking some vegetables. It's great. I highly recommend this well-maintained century-old townhouse.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your kind words! We're happy to hear you enjoyed the convenience of the nearby store, the cleanliness of the B&B, and the comfort of the shower. We're especially glad you appreciated the stove and the charm of our century-old townhouse. Your recommendation truly means a lot to us. We hope to welcome you back again soon!Best Regards,Satoi Kosetsu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in May 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 7, 2025
Convenience store. It's close to the bus stop and convenient.
It's a bit disappointing that there's a lot of cypress bath smell.
And the interior is more compact than I thought.
Still, I'm satisfied. If I go back, I think I'll visit again.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your stay and for taking the time to leave a review.We're glad to hear that you found the location convenient and that overall you were satisfied with your stay. Regarding the cypress bath scent and the size of the space, we appreciate your honest feedback — we'll keep it in mind for future improvements and for informing future guests more clearly.We’d be happy to welcome you again if you return to Kyoto!Kyo Ikkenmachiya Satoi Kosetsu, Bhirawa
Mingjieyulong
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Oct 2024
Family
4 review
10/10
Outstanding
Posted on Nov 29, 2024
Overall it's very good, with a private bath, my daughter had a lot of fun. This time there were three adults and one child, the stay was very comfortable, the surrounding area was also very convenient, not far from Kyoto Station. I will choose their place next time!
Original textTranslated by Google
Response from Property: Dear MingjieyulongThank you so much for staying with us.Thank you for your wonderful review! We're so happy to hear that you and your daughter had a great time at our house. It’s also great to know that you found the location convenient and easy to access from Kyoto Station.We truly appreciate your kind words and your intention to stay with us again next time. We look forward to welcoming you back!Warm Regards,Satoi Shichijomibu Kosestu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 15, 2024
The room is beautiful, clean and tidy, the environment is quiet and comfortable
But to say it is to go to the hotel door, the map directly shows the location of the room, can not find a similar reception place or staff, have to call the room staff for help
The picture is outside the door of the room
Original textTranslated by Google
Response from Property: Dear Ho WanThank you for your feedback! It’s great to hear that you found the room beautiful, clean, and comfortable, and that the quiet environment added to your stay.However, we apologize for the inconvenience you faced with locating the reception or staff. We understand how important clear directions are, especially when arriving at a new place. Your comment about the map leading directly to the room instead of a reception area will be shared with the management team. It might help to provide clearer instructions or signage to guide guests to the right place seamlessly.We appreciate your patience and hope this issue didn’t overshadow your otherwise positive experience. Thank you for bringing it to our attention! Best Regards,Satoi Kosetsu
Guest User
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 18, 2025
The room is clean and tidy, the cypress smells very good, and it has a Japanese home atmosphere. The overall experience is very good. In addition, the cypress bathtub is very comfortable to soak in☺️
Original textTranslated by Google
Response from Property: dear guest,Thank you so much for your kind review.We’re delighted to hear that you enjoyed the clean and tidy room, the calming scent of cypress, and the authentic Japanese home atmosphere!We hope to welcome you again on your next visit to Kyoto!best regards,bhirawasatoi-kosetsu
M54085****
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 12, 2025
Convenient location, right outside the bus stop
There is a FamilyMart on the corner
The house is nice, everything is available, very Japanese experience
Cleaned every day, very clean
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful feedback!We’re so glad to hear you enjoyed the convenience of the location and found everything you needed during your stay. It’s also great to know that you appreciated the authentic Japanese experience and the daily cleaning service. We hope to welcome you again on your next visit!Best Regards,BhirawaSatoi Kosetsu