Read real traveler ratings & reviews to find your perfect stay.
Posted on Feb 11, 2026|Deluxe Twin Studio
Daniel Lee SB2night stay at Discovery SCDB to attend a conference in Jakarta.
Booked a twin share room and this was the most unique and well designed twin-share room I have ever stayed in! 2 beds but with a separator and individual amenities for each person! 2 of almost everything including desk, TV, wardrobe & even separate wash basins! Room was clean. Wifi was stable and fairly fast.
Morning breakfast was booked inclusive and is a free-flow ala-carte breakfast ordered from their menu. Food was tasty and the restaurant ambience and service was excellent.
Check-in was very straightforward and staff was friendly, helpful and most importantly, spoke good English.
Location was excellent right in the middle of the CBD next to a huge shopping mall Pacific Place.
Overall an excellent stay. Will definitely return when next there. Highly recommended.
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Price per night from:£ 91
Posted on Jan 5, 2026|Deluxe King Room
Guest UserChecking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.
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Price per night from:£ 44
Posted on May 2, 2026
wsmithFantastic! 👍👍👍 This is my second stay at Raffles, and it was even better than the first time I stayed in Ho Chi Minh City, which was already great. The room was larger, the fruit selection was exquisite, and the restaurant was even better! 👍👍👍 The car service was clean, punctual, and reliable. Thumbs up! 👍 Definitely coming back again! 😁
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Price per night from:£ 93
Posted on Apr 28, 2026|Deluxe One Bedroom Apartment
Carol Lim KHI booked a stay at Ascott Kuningan Jakarta for my boss and client, and overall, the experience was very positive.
The location is excellent, especially for business purposes. It is situated in the Kuningan area, which is convenient for meetings, offices, and nearby shopping malls and restaurants. This made it a practical choice for a business trip.
According to their feedback, the rooms were spacious, clean, and comfortable. As a serviced residence, the facilities were well-equipped and suitable for both short and slightly longer stays. The environment was also quiet, allowing them to rest well after a full day of work.
The check-in process was smooth, and the staff were professional and helpful throughout their stay. Communication was efficient, which made the overall arrangement much easier on my end as well.
Overall, Ascott Kuningan Jakarta is a reliable and convenient option for business travelers. Based on this experience, I would consider booking this property again for future business trips.
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Price per night from:£ 78
Posted on Feb 24, 2026|Guest Room King
Guest UserThis was our first hotel in Jakarta with the kids, and overall, it was pretty good. While it might not quite measure up to the Shangri-La, for the price, I think it offers incredible value for money. The kids' play area was decent too. I even saw a staff member meticulously folding towels, which showed a good attention to detail. The only thing I didn't quite understand was why kids weren't allowed in the executive lounge, but thankfully, they opened up a meeting room for us to dine in instead.
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Price per night from:£ 79
Posted on Apr 21, 2026|Executive Studio
YanxiazhuyueI stayed at this hotel for a 10-day business trip to Jakarta. The location was very convenient, right next to Lotte Department Store, so shopping and dining were just a 10-minute walk away. The outdoor swimming pool was fantastic, surrounded by tall buildings, giving it a very business-like feel. I specifically asked the front desk to arrange a room on a high floor, 35th, and the view was indeed spectacular. One evening after a heavy rain, I even saw a double rainbow, which was a delightful surprise. The only downside was probably the limited breakfast options; it was the same few items every day, quite inferior compared to other hotels of the same caliber I've stayed at before.
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Price per night from:£ 59
Posted on Aug 7, 2025
Arum Octaviani Hadi Mulyono
The hotel is located right in front of the Blok M market area, a busy location with many vehicles often parked directly in front. To access the market, you’ll likely need to maneuver your way through tightly packed cars and motorbikes.
Cleanliness is fairly acceptable.
However, the toilet in the lobby was out of service during my stay. When I asked, the staff directed me to use the toilets at either the Gramedia Bookstore or Kopi Oey restaurant next door — which was quite inconvenient.
The restaurant itself is not part of the main hotel building. Guests have to walk to Kopi Oey for breakfast or other meals. While the semi-open design of the restaurant was initially fine, I had an unpleasant experience when two guests were smoking during breakfast. It really affected my dining experience and left a negative impression.
I stayed on the second floor, and unfortunately, both the Wi-Fi and cellular connection were poor. This was especially frustrating as I was traveling for work and needed stable internet for online meetings.
The elevator is noticeably slower compared to other Fave hotels I’ve stayed in.
There were also some minor disappointments:
No tissue was provided in the room.
My request for an extra bathmat was denied — something I’ve never experienced at other Fave properties.
Lastly, my friend accidentally broke a glass, and we were charged IDR 20,000 for it. While I understand the charge, a little more flexibility or understanding would have been appreciated.
Overall, I found the location too hectic, the amenities lacking, and the service not quite up to par. Sadly, I don’t see myself booking this hotel again.
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Price per night from:£ 19
Posted on May 3, 2026
Anonymous UserThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
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Price per night from:£ 45
Posted on Apr 6, 2026
Subadri
I recently stayed here for a business trip and overall had a good experience. The biggest advantage of this hotel is definitely the room size. I stayed in a suite and it was very spacious, with a separate living room, kitchen, and bedroom. It felt more like a small apartment than a hotel room, which was very comfortable after a long day of work.
The location is very convenient because it is connected to Plaza Semanggi, so it was easy to find food, coffee, and basic things without needing to go far. The hotel is also close to Sudirman and the business areas, but during peak hours the traffic around Semanggi can still be quite heavy, so you need to plan your travel time.
The facilities are quite complete — there is a swimming pool, gym, and some sports facilities. Breakfast was decent with both Indonesian and Western food, although the menu was more or less the same every day.
The downside is that the hotel is a bit old, and you can see it from the furniture and some parts of the room. Everything still works fine, but it could definitely use some renovation. Another thing is the elevator can be slow during busy hours, especially in the morning.
Overall, I think this hotel is very good value for money if you want a large room in a central location. It may not be a luxury or modern hotel, but it is comfortable and practical, especially for business trips or longer stays.
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Price per night from:£ 26
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night from:£ 25