"The hotel in general is pretty good, very clean and tidy, with Mexican theme. The location is right in front of metrobus stop and near to Mexico city downtown, although the surrounding zone is not tourist, next to Tepito. The restaurant was big but for my one night stay it didn't have many available options for dinner, only two dishes. If you need something near to central bus station TAPO or airport for a short period I will recommend it."
"The room was clean and the location was excellent, right in the city center. Syntagma Square is just a 5-minute walk away, and the hotel is right next to a metro interchange for lines 1 and 2, making getting around very convenient. However, the hotel facilities are a bit basic; there's nothing extra. The lobby has a few tables where you can eat food you've bought before heading upstairs. I was initially worried about the lack of air conditioning, but the weather here is quite cool, so it wasn't a big issue."
"Service was fantastic and staff were so friendly! The room was good too. Comfortable bed, good shower, clean room. It would be good to have a fan in the bathroom (especially the toilet) and the light in the shower is very bright."
"New room, clean and tidy! The bathroom was clean too. Service was just okay. Checked in late at night, and the staff seemed really tired. The area around the hotel is nothing special. The hotel itself is quite new."
With a stay at Hotel Casa Luisa in Mexico City (Cuauhtémoc), you'll be within a 5-minute drive of Zócalo and Palacio de Bellas Artes. This hotel is 3.2 mi (5.1 km) from Paseo de la Reforma and 3.8 mi (6.1 km) from Angel of Independence Monument.
Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
"They initially gave us a windowless room on the first floor, but after requesting a change to one with a window, the environment was okay. Don't even think about getting a kettle, teacups, or toothbrush cups. Kids often kick a ball against the hotel wall outside, making it especially noisy in the afternoons. The market outside the window is also very noisy. Overall, it's average. The subway line is 100 meters away from the hotel, but it's always packed; at 160 pounds, I was often squeezed so tightly my feet barely touched the ground…"
"The service was excellent, I arrived at 5am in the morning from Singapore, and although there wasn't any room available for early check-in, the staff was kind and nice to offer me free breakfast. And knowing I am tired from the travelling, they gave me the room at the earliest. The room is great, the breakfast is fantastic, would highly recommend to anyone coming to Mexico City."
"The value for money is extremely poor.
Aside from the price, everything else is excellent.
The room smells weird, the bed feels old, and the bedding is also worn.
The breakfast is even worse; it's completely perfunctory."
Very Good
53 reviews
8.8/10
1 night
From US$ 163
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8.7/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
GGuest UserOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
GGuest UserThe hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
LLiuxiaoxin™The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation