Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 6, 2026|2 Twin Beds View
Guest UserThe room was quite spacious, and although a bit old, it didn't have any strange odors. The only downsides were the lack of an exhaust fan in the toilet, an old-fashioned hairdryer, and the shower head would inexplicably stop working. The hotel's location is excellent, close to Gaya Street and the seafood market, and the front desk service was quite good. The breakfast variety changed daily, though the staff seemed more attentive to Western guests. The pool is located next to the restaurant on the ground floor.
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Price per night from:AU$ 157
Posted on Aug 26, 2026|Tanjung Pool View Twin
Guest UserExtremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!
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Price per night from:AU$ 261
Posted on Sep 2, 2026|Studio Premier Queen With Sea View
Kalel jrhad a very pleasant stay at Citadines Waterfront Kota Kinabalu. The location is excellent and very convenient, with plenty of restaurants, shops and attractions within easy walking distance. The property feels modern, clean and well maintained.
My room was comfortable, spacious and clean, and the facilities were very good. I especially enjoyed the overall atmosphere and the waterfront location. The staff were friendly, professional and helpful throughout my stay, and check-in and check-out were smooth.
Overall, it was a comfortable and enjoyable experience with good value for money. I would definitely consider staying here again when visiting Kota Kinabalu and would recommend it to solo travelers looking for a convenient and comfortable place to stay.
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Price per night from:AU$ 140
Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from:AU$ 58
Posted on Aug 20, 2026|Standard Queen Room
Yuen KrisOur room was on the second floor (with a ground floor entrance), and the king room was about 3-5 square meters smaller than the twin room. The style is similar to hotels in China that are 30-40 years old, but the location is excellent.
Pros: They offer free luggage storage for guests; it's right opposite Suria mall and behind Gaya Street, so you'll have no trouble finding food and shopping; the concierge was very friendly, opening doors and greeting us proactively; the in-room hardware was well-maintained and clean, with no strange odors, and the bedding was clean with a fresh laundry scent!
Cons: The soundproofing needs improvement. We could hear sports cars and motorcycles passing by, generating 20-40 decibels of noise about every ten minutes. We only got proper sleep late at night when traffic died down. The shower facilities are also quite old; the glass door didn't effectively prevent water from spilling out of the shower area, and the showerhead holder made it difficult to adjust the angle of the showerhead.
Overall: Clean! Convenient! Great value for money!
If you're very sensitive to noise, either bring earplugs or request a room on the opposite side, closer to the main entrance and facing the smaller road, instead of one facing the main road and Suria.
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Price per night from:AU$ 38
Posted on Aug 6, 2026|Deluxe Room
Guest UserThe room was simple and clean, and although the decor was a bit old-fashioned, the location was excellent. However, rooms facing the street were indeed quite noisy. It's very close to the pier, directly opposite a large shopping mall, and right next to Gaya Street... super convenient for everything.
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Price per night from:AU$ 42
Posted on Jul 4, 2026
Tyler AngHotel location is close to Gaya Street and convenient. The sunrise view are also pretty But the only downside is no free parking which need to pay by hour rate if park inside the building unless you able to find road side public car park lots to park. But must download Sabah smart parking app to make payment.
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Price per night from:AU$ 72
Posted on Jan 22, 2026|Twin Room
Guest UserIt's a little out of town but I chose it for the close proximity to the beach and swimming ,which is about a 10min walk from the hotel. There are street food and drinks stalls available from about 3pm . Tanjung Aru beach is beautiful, uncrowded and the beach shelves away gently making it a safe swimming area. However, the beach had rubbish washed up and maintenance isn't a priority I guess. I swam everyday and didn't get sick ,that's a bonus.
The room ( the whole place)was tired looking, it could do with a lick of paint and maintenance. Room was clean when I got there but I strongly doubt it was cleaned in the entire time I was there for five days. Often had to ask for toilet paper , shampoo and shower gel , and coffee sachets etc ,basics to be stocked whenever housekeeping does their cleaning. Air con worked for me although the settings couldn't be altered !
The bed springs creak and you feel the springs when you sit on the bed but I slept ok only because I was usually exhausted from the day's activities . The beds and mattresses definitely need renewing though.
The fridge was mouldy and smelly , what a blooming shame : /
The safe was broken - hallelujah!
I kept my room door locked at all times only because Reception staff hardly looked up to see who comes and goes- they sit very low,almost out of view at their front desk. I wasn't convinced about their perception of safety especially as I'm a solo female traveller and I need to be alert and take great caution.
Casuarina Hotel are you taking note?
Reception is helpful but that depends who is present.
Lifts work fine without too much of a wait. The cafe on ground level serves an American breakfast but I couldn't tell you whether that's worth your while. It looked like Mary Celeste everytime I peeped in there so wasn't convinced about getting fed or a service. Therefore, I had fruit and snacks as standby .. There's a lovely restaurant a few yards from the hotel called the Yolo Seafood Restaurant which tends to open from 11.30am- delicious and inexpensive with friendly staff.
Grab taxi fare to city centre varies from MYR 7- 25 Ringgit ,the higher tariff if returning during commuter rush hours from city centre which is a 15- 25 min ride .
Would I stay here again ? I would actually knowing all its idiosyncrasis compared to so many awful or simplly mediocre accommodation charging an arm and a leg , I think Casuarina is just ok . Value for money? I don't think so .
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Price per night from:AU$ 32
Posted on Jul 5, 2026
Guest UserIt was a wonderful time. You can watch an unforgettable sunset over the sea. It is great for swimming in the ocean, and the private pool is clean and well-maintained. The shared pool was also very pleasant. I would like to stay here again if I come to Kota Kinabalu next time. The best accommodation.
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Price per night from:AU$ 56
Posted on Dec 17, 2025|Two Bedroom (Blue Mountain)
Guest UserRoom filtered water has an unpleasant odor.
Sutera Avenue lack of management maintenance, parking basement is dirty and dark, corridor amd lift also dirty.
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Price per night from:AU$ 37