Read real traveler ratings & reviews to find your perfect stay.
9.4/10
Amazing
GGuest UserMy stay at Grand Hyatt was exceptional. The room was spotless, spacious, and well-maintained. Staff were friendly and attentive, going out of their way to make my stay comfortable. The location was convenient, with easy access to nearby attractions. Breakfast was delicious with plenty of variety. Highly recommended!
AAvid_TravelerPros
- Great easy check in experience. Best I’ve had
- The small bathroom in the room with just the sink and toilet is so nicely done (see photo.
- Bathroom has a bath
- The gym is the best I’ve seen in the Philippines (see pictures)
- Jacuzzi and warm bath in the gym is awesome (see pictures)
Cons
- minibar is woeful (see pictures)… one snickers bar, one bag of M&M’s when I paid for a room for three people.
- TV’s are too small in both bedroom and living room.
- There are two small lights under the bedside cabinet each side of the bed that are literally impossible to switch off at night..
- The Davidoff shop has a smoking lounge which is more of a cheap cafe than a lounge (see photo). The alternative smoking area in the hotel has no seats and not really very pleasant either.
- The road noise from outside late at night and early in the morning is completely unacceptable.
We booked the best room available and the notice late at night ruined our stay so much we checked out a day early instead of accepting a DOWNGRADE as all of the Premier Suites overlook main roads and crossroads! Not exactly ‘luxury’.
Book a cheaper room
KKeywen ShuFacilities: Very new and clean.
Hygiene: Spotless.
Environment: A city garden surrounded by tall buildings, offering convenient living with supermarkets and malls readily available.
Service: Attentive service, and they can communicate in Chinese.
LLimor14Good thing is the hotel is located in uptown shopping area a walking distance to shops & restaurants.
The problem was the ACU in the bedroom 2 is leaking, there were roaches roaming in the unit. The shower is not draining properly and only 1 tissue was provided, you need to buy in the nearest shops.
Pay parking per day is P300 which is cheap.
You can request a checked out time at 12nn, instead of 11pm while waiting for your transport.
MM.a.s.Had a very pleasant stay. At forst mybaircon wasn't working but fron desk promptly sent an engineering staff to get it fixed. Conveniently located next to SM Aura. 10-15 min walk to 5th Avenue where the Yearend Event happened. My parents raved about breakfast. We also enjoyed the new Korean resto on the groundfloor. It used to be a tea salon, which I actually missed. It was convenient to have a 7-11 in the hotel itself. I would stay again.
AAnonymous User⭐⭐⭐⭐⭐
I stayed here for a work trip and couldn’t be happier. The 1-bedroom suite was perfect—clean, quiet, and with fast WiFi. Having a kitchenette with an induction cooker was a huge plus for late-night meals. The 24-hour butler service via WeChat was super responsive and made everything easy.
The daily housekeeping and complimentary airport transfer made my trip stress-free. Highly recommend this place for anyone visiting BGC for business!
GGuest UserI have used other vacation apps to plan my travels -I have just realized Trip.com is top notch when it comes to preparing/reminders/changes for the upcoming hotel/flight .
Now back to the property this NOT to make a business like a condo/hotel rental look bad but an honest observation coming from some like me that resides N American country
Like USA(I am Asian and American raised )
As a SE Asian traveler -they are NOT prepared to the needs:
Promptness
Deposit /over verification -too much paperwork/TIME
(Excuses for being late -like 15 -30 mins is nothing to some culture but in the USA we learned “if you’re on time “ you’re late .
I hope you take this in consideration for the aforementioned. Traveling to let’s say Japan or Philippines, pack extra patience you will NEED it they say they are proficient in English ask again , 24/7 means open all day and all night & most doesn’t understand those numbers. Personally I will stick to Hotels where I’m not asked for cash deposit (1 night ONLY) I had to use U$D i ran out of local currency. I had to take a pic of my $40 so I know for sure it was indeed the money I gave them ( I shouldn’t have this type of feeling -but I did :/ ) long rant thanks for listening
KKeywen ShuThe environment is great, it's an apartment-style high-rise building, close to supermarkets and malls, which is very convenient. The price is right, and you only need to check in once. There are so many food options nearby, highly recommended!