"The location is convenient, just a 10-minute walk from the central station, right next to the Lilla Bommen building (the 'lipstick building'). It seems newly opened, as the decor and facilities are very new. It's minimalist, neat, and clean.
However, I must mention an issue I encountered. I went the wrong way and mistakenly swiped my card for another room, and it actually opened! There were guests inside. I reported it to the front desk, and they checked the records, confirming that my key card (A) had indeed opened room B. They re-issued my card, but this is a serious security lapse and should be taken seriously!"
"Staying at Clarion Hotel The Pier in Sweden turned out to be one of those experiences where you feel at ease almost immediately. There’s a certain warmth to the place that makes it stand out from the moment you walk through the doors.
Friendly Staff Who Truly Welcome You
What I noticed right away was how genuinely friendly the staff were. Every time we entered or walked past the front desk, we were greeted with a smile or a kind word. It’s such a simple gesture, but it created this feeling of being looked after, as if we were more than just passing guests.
A Location That Balances Quiet and Convenience
The hotel’s setting struck the perfect balance—peaceful and quiet, yet still so easy to get into the city center. It felt like we had the best of both worlds: calm evenings by the water, and the city’s energy just a short ride away.
Beautiful Skyline and Water Views
From the hotel, the view stretched across the skyline and the water, and it was just lovely. Whether it was morning light reflecting off the buildings or the soft glow in the evenings, those views gave the place a special atmosphere that I won’t forget.
A Studio Room That Feels Like Home
Our studio room came with a small kitchenette, and I can’t stress enough how handy that was. For a longer stay, being able to cook a simple meal or make a late tea added such a homely touch. The room itself felt modern and cozy, just right for settling in without feeling cramped.
A Breakfast with Heart
Breakfast was always a cheerful way to start the day, not just because of the food but because of the people. The breakfast chef, a lovely lady with beautiful red hair, had the warmest presence. She greeted everyone with such kindness that it set the tone for the rest of the day.
Looking back, what made Clarion Hotel The Pier memorable wasn’t just the location or the facilities—it was the sense of care woven through the stay. Between the quiet setting, the beautiful views, the comfort of the room, and those daily warm greetings (especially at breakfast), the hotel managed to feel both professional and genuinely personal."
"Fint rum med mycket sköna sängar. Mycket bra frukost och bra service speciellt av Anton i receptionen. Vi fick extra uppvaktning pga av vår 40 åriga bröllopsdagsfirande.
Det vi dock reagerade på var deras prideflaggor vid receptionen som inte var välkomnande. Handlar inte om alla människors värde utan om att alla inte delar deras extrema sexualpolitiska agenda. Det kunde vara nationsflaggor istället eller hotellets flagga."
"The air conditioning was too loud and wouldn't completely turn off for a break. I felt a bit claustrophobic in this room, and the window was too small. The furniture was too dark. The sink wasn't ergonomic; everything always got wet because the rim was so wide that you had to lean over, and then water would splash out. My wife didn't perceive everything the same way I did. The breakfast area was very nice, open, and pleasant. Overall, it's a mixed bag, unfortunately, I can't stay in this cramped room again, not willingly."
"Location is 10/10, right next to the central bus station and tram with multiple routes.
Room is large, bed is a little bit small even for a single bed. Lighting is too scattered in the room. There is a coffee table attached to the sofa which is too steep you put anything on it, it slides away.
Bathroom floor got wet after every shower cause the shower curb is too thin and short with no door. The ventilation was not good enough the bathroom kept foggy for a pretty while.
The ac worked very well even sometimes was a little too cool. I couldn’t find anywhere to adjust the speed and temperature.
Breakfast was very nice and replenished almost every single minute. Except one thing you have to slide the bread loaf yourself so everyone touched the bread which is not hygienic at all.
Also if the breakfast time could be longer that would be perfect.
The most indecent part would be the soundproofing of the rooms. The wall is too thin and room door is too heavy. When someone opened and closed the door it was way too noisy it felt like an earthquake (not exaggerating at all). On the third night of my stay, the guest in my next room was walking back and forth during the midnight (about 3am) probably to bathroom. He/She jumped onto the bed (We shared the same wall), it totally freaked me out I thought it was earthquake. My bed was shaking too bad. It happened like 3 times durning that night.
The next day someone knocked my door at early 8am without saying anything.
I reported to the front desk the other day and asked for a gentle reminder to my neighbor not to jump.
Staff was really helpful and friendly.
Honestly I was expected even more for this brand which is very popular worldwide. If the soundproofing issue could be resolved. I would definitely give it a 9-10 out of 10 with no doubt."
"The hotel’s location is excellent and very convenient for exploring the city, which was definitely a highlight of my stay. However, there were a few aspects that fell short of expectations. Firstly, my room did not have a view of the street as I had hoped, but instead faced an inner atrium, which made it feel somewhat enclosed and less appealing. Additionally, I had booked a double room but was given a twin room instead, which was disappointing. The reception staff were not particularly friendly or welcoming, which affected the overall first impression. On a more positive note, the food in the restaurant was of satisfactory quality, and the selection was quite diverse. Overall, this is a solid hotel in a convenient location for city exploration, but the experience was far from memorable."
"I booked this hotel for my birthday and it was honestly the best decision ever ! It was amazing, luxurious, staff were very nice and friendly .
Housekeeping was done daily, we had a beautiful view to the garden and the pool.
Would definitely come back again. Be aware there is a deposit you have to pay, £100 per night with a credit card or £200 per night with debit card which wasnt made clear on the website. Deposit was returned fairly quick."
"Because we travel with rented car so the location is not really a problem. They do provide private parking with additional charge which the staff at Front Office provided the information and explained very well. The room itself were fabulous. Everything is still new and all the tools are provided including kitchenette, washing machines, hair dryer, plates, cups, cutleries, and all the coffee & tea. The price was also very decent."
"The hotel’s location is excellent — just a short walk from the central station, which made getting around very convenient. However, I was disappointed by a few aspects of the stay. The hotel provides grey towels, which I found unappealing; white towels generally give a better sense of cleanliness. Breakfast was adequate, though some of the fruit offered was of poor quality.
I also had concerns about the room’s cleanliness. After our first night, it didn’t seem like the room had been thoroughly cleaned — the drinking glasses we had used weren’t replaced, and some visible stains we had accidentally made were not wiped down. Additionally, the iron in the room tripped the power on both occasions we tried to use it, which was quite frustrating.
The refrigerator in our room wasn’t working properly, so the drinks we stored inside remained warm. I also found the 11:00 a.m. checkout time to be inconvenient, as a later checkout would have allowed for a more relaxed departure."
"Overall a pleasant stay, conveniently located near to Gothenburg Central Station and right next to Nordstan shopping mall and tram / bus links. Easy walking distance to Haga and elsewhere too.
Hotel rooms are well appointed, though proper AC would be beneficial, there with comfy beds and the bathroom is comfortable too. The gym while not large, it's better equiped that majority of hotel gyms around and enough for a workout. Never tried the pool / sauna, you have to book a time slot which just made things a little awkward to fit into our day but it's a good concept.
Only downside is the wooden floors in the hotel rooms. You can hear people walking / moving furniture easily from several rooms / floors away. While not the hotels fault, guests are so unaware with how loud they are and need to take responsibility on this. Make noise late into the evening and from 6am everyday disturbed our sleep. That would be the only negative of our stay."
Very Good
177 reviews
8.9/10
1 night
From US$ 102
Check Availability
Show More Hotels near Backaplan
Latest Real Reviews for Gothenburg hotels
See all
Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Amazing
GGuest UserWell everything besides our check out experience was great. Really great!
Then when checking out, we had 3 interactions with the reception about checking out prior to checking out. and only the one at 12:30 (when checking out with luggage and all), we were told to pay a 200SEK late-fee, which I was then told could’ve been even higher and that I should be thankful they didn’t charge me double…
Not nice - and we had 3 interactions prior to this for this exact reason. I wanted to work out first and then shower in the room before leaving. If we were told the first time about the late check out fee; we would’ve checked out then and there.
I complained about this practice, to deaf ears. Not coming back despite it being very nice and perfect for a Liseberg weekend with the family
GGuest UserThe environment is really good. It is very European and has a sense of historical sedimentation. It is in the city, and there are many shopping malls and restaurants nearby. The scenery is very good. I think it is a worthwhile experience.
GGuest UserGood location, near central train and bus station, but quiet, no noise coma from outside, near by beautiful english garden, not far from main tourist attractions!
Clean room, good variety of breakfast ! Staff responsible and respectful ! It was nice stay
GGuest UserMy stay at the Scandinavian Crown Hotel was a wonderful experience! The hotel's location is incredibly convenient, right next to the central station, a godsend for travelers with luggage. Whether you're taking the train to the airport or visiting the city's main attractions, everything is easily within walking distance.
The lobby is designed in a minimalist Scandinavian style, spacious and bright, with a very chic social space. Our room, while not particularly large, was impeccably clean, and the bed was the perfect firmness, ensuring a good night's sleep. The windows were also well-insulated, so despite being near the station, it wasn't noisy at all.
If you're looking for a hotel that's conveniently located, offers great value, and is comfortable, the Scandinavian Crown Hotel is definitely a great choice!
GGuest UserThe stay was absolutely wonderful! The place was very clean, well-organized, and comfortable in every detail. The service was excellent and the staff were very professional and friendly. I truly enjoyed my time there and would highly recommend it to anyone looking for a relaxing and pleasant experience. I would definitely visit again!
GGuest UserWe arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.
YYaopsLove the location which is at the heart of the city. Located directly next to a tram/bus station made travelling so much easier too!
Bonus: It’s next to a pier which means great views to start the day and end the night!
GGuest UserStayed for one night only but wouldn't have minded staying longer. Room is well-lit, small but comfy and definitely fine for one person. Breakfast was pretty good and had a good variety of options, just a bit crowded (understandably so because I think all bookings include breakfast by default). Luggage storage is free but not super secure; the front desk locks the storage room but then you place and take your own bags from inside, so there's nothing stopping someone else from taking your bag. Location - need to take a bus to the train station; also not much in the immediate vicinity.
GGrace-zhouOn a business trip, it was very cold and it was a weekend. The hotel reception was very enthusiastic and helped us to move our luggage, especially the first floor small bar and the cake after 4 o'clock was very good and intimate. Breakfast is also very rich, will come again next time...
Which hotels in Gothenburg have airport shuttle services?
Reaching your hotel in Gothenburg is easy with hotels that offer airport shuttle services. La Mare Resort (from US$ 146) offers airport transfer services.
What are the best pet-friendly hotels in Gothenburg?