Hotels near Bass Performance Hall, Fort Worth

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

The hotel is not new, but it is clean. There is a special parking garage next to the hotel, which is very safe. The parking fee seems to be 20 US dollars. The breakfast is richer than that of ordinary hotels. It is very quiet to sleep at night

The valet and greeters were friendly and welcoming. Our Jr. suite was very nice and clean. Pleasantly surprised that there were two tv sets, one in the living area and a secondary one in the bedroom. The indoor swimming pool area is small, but I'm not traveling with children, and it was nice that I can float. Jacuzzi was hot to my taste, yet not hot enough for my husband. The Jacuzzi did not have a strong jet stream. Unfortunately, the women's restroom is missing a sink. Breakfast was great! Fresh hot pancakes and eggs made to order. Overall, I would give it a score of 4.8. Sad that the patio area was not available to the public. Because of the location, service, and now knowing that the place is available for events, I know I will be promoting this location for my high school reunion.

Nice hotel, ‘use other door’ sign was a bit misleading as there was no other entrance when we arrived in torrential downpour, soaked through. Great location amid restaurants, bars etc

I had a fantastic stay at this hotel! The room was exceptionally clean, the location was perfect for exploring the city, and the restaurant downstairs served delicious food. Highly recommend!

The hotel is being renovated, and the soft furnishings of the rooms look very new. The sound insulation is relatively poor, and the crying of children and the voices of people in the corridor can be heard clearly. There will be a sudden sound of equipment running in the room, and I don't know what it is. affect sleep. The bathroom wasn't cleaned and there were hairs and whatnot. Across the street is the Water Garden, which is convenient for sightseeing. It is also close to the train station. Great location.

Unfortunately we would have loved our stay near sun dance square but I had a thousand dollars on my card and this hotel instead of taking 174 for the room took 450 plus 380 plus the room charge of 174 be careful handing a card over for so called incidentals

Хороший отель за свои деньги, номер с завтраком обошёлся нам в 78 долларов. Завтрак хороший, была приятно удивлена - яйца, картофель, тортильи, фарш, фрукты, панкейки, каши, большой ассортимент чая, йогурты. Комната чистая, все работало. Очень приятная зона у ресепшн. Из минусов отмечу очень громко слышно дорогу в номере, мешаем спать. И подушки хотелось бы получше. Но в целом отель себя полностью оправдал!

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

This is a motel opened by Indians. A skunk tastes that we Chinese don't like. Never save a few dollars. I didn't live in a hotel like this after I was killed. However, the location is good. There are no walls or anything, and many people of color and work are living there. I suspect that the sheets are not changed. I feel that there is a piece of hard-boned stuff on the sheets, which is disgusting.