Arcadia Resort Hainan Reviews

Nice place. Receptionist was very helpful. Clean room, easy to access beach nearby. Buffet was average. Breads were not fresh. Meat were smelly. I couldn't enjoy breakfast much.

Rooms are nice and big, I had a nice view out the window. Staff is friendly and nice and when I asked for more water from the cleaning staff and they remembered giving me more water every day. I got a package with a free photographer session and the pictures came out amazing.

Good services

We checked out 2 nights early because we were very unsatisfied despite knowing we would received no refund. On checkout, the staff were reluctant to assist and help us. We got a staff’s wechat who often assisted us during the stay. The check in took unnecessarily long and staff didn’t tell us the WiFi code, didn’t say that most of the restaurants were closed, and didn’t say which hours the restaurant was open. The room was not clean upon check in and telephone to call reception didn’t work. The breakfast was really terrible (except the coffee when the machine was working), fruit over ripe, bugs crawling around by the food, the restaurant food is horribly overpriced, a lot of meals on the menu were unavailable, and over the Chinese New Year period there were hardly any stores to order through *******. We got stuck inside the elevator twice for a few minutes until it started moving again. The emergency stairwells are covered in mold and maintenance items making it dangerous if there was ever a need to use the stairs in an emergency. The hotel is old and while the gardens are well kept, only 1 of the 3 pools were open. You can’t sit on the grassy areas as there are biting ants everywhere. You can’t sit in the forest because the grass is covered in spiky seed pods. You can’t sit by the pool because there are only 3 deck chairs. Very limited outdoor sitting spaces. Hot water was sporadic and the shape of the bath was not functional unless you lay down completely. The room was not serviced daily, and we had to ask repeatedly for 3 towels despite staying in a “family room” that comes standard with an extra bed for three people. The way the hotel is shaped means that everyone looks into each other’s rooms from the balcony unless you are right on the very corner. The beach was completely covered in garbage and litter, lots of firework boxes washing into the sea. Beach unsafe to walk barefoot because of broken glass. The walk ways are not very convenient if you have a child in a stroller as they are broken. Very very misleading advertising and misleading representation on this app. I would not recommend staying here at all. In terms of location the sea is too rough and full of rocks to swim and there is no way you could do any water sports.

Unfortunately our room had a very strong moldy smell and we couldn’t stay. The hotel was fully booked and couldn’t offer us an alternative room.

The room is big, with two 1.8-meter beds, which is enough for a family. As for the shortcomings, the facilities are a bit old, especially the elevator. There is no floor display, so you have to guess whether to go up or down. Sometimes there is no light in the corridor. Is it to save electricity? One of the swimming pools in the west area is not open? The buffet is very average, there is no bacon, only the chicken sausage is not delicious, the bread is simple and not delicate, there are too few sauces in the flour area, no meat, only tomato and egg, eggplant and pickled mustard greens, etc., meat lovers will be disappointed! Recommended places to play around are Fuli Bay and Monkey Island. There is also a triangular building. Occasionally I went there by mistake. It is also very good. Next to it is the wild beach, which is beautiful. Then there is the stubborn bar in Sun Moon Bay No. 1. The whole community is quite luxurious, the scenery is as shown in the picture, blue...

This was my third and final stay at the Arcadia. Facilities: Old and run-down. The pool was under repair when I visited five years ago, and it's still under repair five years later. You might as well just say it's costing you more to open another pool. The shower has a large shower head, but the water drips very slowly. It's the same in every room, making showering unpleasant. Environment: The lawn isn't what it used to be. Service: None, and the front desk phone is rarely answered. If you don't do major renovations, you'll only turn more people away. The pool is incredibly crowded, like a water park. The other large pool is closed. Outside the hotel at night, it's pitch black and deserted. The Rongsheng hotel, a lower-floor hotel near the entrance, seems to have closed. Don't come if you don't have a car, and don't come if you're a girl. It's too dark outside at night, with no sense of community. It's scary to go out. The hotel doesn't even have charging stations. The poolside rooms open onto the large pool, while the poolside rooms on Mouda have private pools. If someone says something is wrong in the livestream, they'll just block them. This is a terrible thing about the hotel. They don't fix their own problems, but they block the person who raised them. So, I spent my money and had a completely unpleasant experience. The airport is about an hour's drive from the hotel.

The hotel rooms are very large, which is also a common feature of Hainan resort hotels. We booked a deluxe family room with a large bed and a single bed, which is very suitable for a family of three. The shower water is super sufficient, and the bath is very refreshing. The swimming pool is a bit small and shallow, only suitable for children. The hotel is very close to the beach and it is very convenient to go to the beach. However, if you have high requirements for the beach and sea color directly connected to the hotel, please consider it carefully. It is very convenient to take a taxi to Fenjiezhou Island, which is only a dozen minutes' drive away. The price is really super suitable, which is why I chose this place this time. In general, it is very cost-effective.

Although the room was too damp on the first day, the housekeeper Xiao Xiao was very responsible and tried to adjust it to a suitable high-rise room. I stayed there for three days and it was pretty good. What's the point of paying extra for a bicycle?

Yingying at the front desk had a very good service attitude, which added a lot of comfort to this stay. Very satisfied with the overall experience!

The room smells musty, the toilet exhaust doesn't work well, the balcony is moldy, the facilities are old, and the service attitude is not good

The facilities are old, there is no service, and the sanitary environment is worrying. I don't know how it can still be rated 5 stars. Please tell me?

The room is very large and spacious, and the hotel facilities are also good. Ctrip members have also upgraded the room type. It is very affordable to stay at this price. The sea view is also beautiful, the hotel has its own beach and the swimming pool is very clean. However, no one takes care of the takeout, the breakfast is noisy, there is not much variety, and the supply is not timely enough. Everything else is fine.

how to say. . It's not bad. The lobby is magnificent, but the facilities inside are not very good. I live on the 6th floor, the top floor, and there is a huge cockroach in the corner of the balcony, haha. The swimming pool downstairs is quite big. On Saturdays, there is a bubble fight. The water on the beach downstairs is made of real glass, and there are warnings everywhere that it is strictly prohibited to go into the sea, but you can go into the sea. It's okay, and there is also a meal. A complimentary dinner is a bad review. The parent-child room must be for more than three people, and the staple food is not enough. The breakfast buffet is quite satisfactory. There is a small town one kilometer away from the hotel, which is quite convenient for eating.