Mama Shelter Luxembourg

Mama Shelter Luxembourg Reviews

Mama Shelter Luxembourg

2 Rue du Fort Niedergruenewald, Luxembourg, 1616, LuxembourgView Hotel Details
Mama Shelter Luxembourg
Mama Shelter LuxembourgMama Shelter LuxembourgMama Shelter Luxembourg
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1 night

Guest Reviews of Mama Shelter Luxembourg

8.8/10
Very Good
104 review
Verified reviews
Location8.8
Amenities8.4
Service8.6
Cleanliness9.4
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All reviews(104)
Positive reviews(27)
Reviews with photos/video(4)
Clean and tidy(7)
Awesome rooms(7)
Awesome amenities(7)
Great location(7)
Great service(5)
Well designed(4)
NaamLoos
Medium Mama Double Room
Stayed in Sep 2025
Booked for others
8 review
8.5/10
Very Good
Posted on Oct 27, 2025
My room is on the 3rd floor. The insulation is bad and I can hear the neighbours talking, and even worse, there is Non-stop music at the ground floor every evening at least until 00:30, which makes me crazy. Called to lower the volume, but nothing happened.
Guest User
Medium Mama Twin Room
Stayed in Aug 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on Sep 30, 2024
Pros: New, Clean, Interesting design Downsides: -Can hear bass from music on Saturday after midnight - No toothbrush/toothpaste available, have to purchase it €12
Guest User
Large Double Double
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 17, 2024
Good service, clean and the hotel staff are so kind and helpfull. Great place to stay. ❤️
Lotux
Medium Mama Double Room
Stayed in Nov 2023
Couple
36 review
8.0/10
Very Good
Posted on Dec 27, 2023
We spent our Christmas night here, every shops closed during our stay. We tried out their hotel restaurant, not very impressed but OK. Nice hotel with parking (€19/night). Room without kettle but fridge is included. Might try another hotel if I visit this city again
Guest User
Medium Mama Double Room
Stayed in Jun 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 30, 2023
Beautiful hotel with a lovely room. Bar and amenities were incredible. Staff were very friendly and helpful. Tram stop is a 2 min walk away and it only takes 10 mins to get to the centre of Luxembourg. Some local pubs and shops too.
Guest User
Medium Mama Double Room
Stayed in Nov 2022
Family
1 review
6.5/10
Posted on Dec 28, 2022
Top Hotel, nice Design and set up. Location a bit out but easily accessible via the free public transports. Sadly we booked via Trip.com 2 rooms for 5 people, 2 adults and 3 kids. Booking confirmed for us, but reception refused to allow us check in, since it was against their policy to allow 3 people in a double room. So we had to pay an additional fee for a larger room to get us checked in. The whole holiday excitement got lost over this event…
Hakimhalym
Large Double Double
Stayed in Jan 2024
Family
12 review
10/10
Outstanding
Posted on Feb 25, 2024
Nice and lovely hotel to stay
Guest User
Medium Mama Double Room
Stayed in Nov 2023
Solo traveler
5 review
9.0/10
Great
Posted on Dec 25, 2023
Nice and model hotel good concept
Guest User
Large Two Double Room
Stayed in Feb 2023
Family
1 review
8.5/10
Very Good
Posted on Mar 5, 2023
Very Nice hotel, sexy, provocative decoration. Clean and with good food. Location is ok. Would be nice if it had a gym and more parking spots.
Guest User
Large Double Double
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 24, 2024
Perfect
Mad frog
Large Double Double
Stayed in May 2025
Family
33 review
9.0/10
Great
Posted on Jun 30, 2025
Newer equipment and visuals, slightly off-center, but overall nice interior
Original textTranslated by Google
Response from Property: Good morning Josh!The whole team appreciates your review ☺️We're glad you liked our modern facilities and interior. The free tram nearby offers quick access to the city center.Come back soon, MAMA is your home too! 💕💕MAMA ❤️ Josh!Aida De La Puente, General Manager
1398062****
Medium Mama Double Room
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 11, 2025
Very nice hotel, great design, big rooms, polite staff, great location.
Original textTranslated by Google
Response from Property: Good morning!The whole team is delighted to receive your compliments ☺️We are pleased that you enjoyed our central location and the comfort of our rooms, created to provide a perfect stay in Luxembourg.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YOU!Aida De La Puente, General Manager
Guest User
Medium Mama Double Room
Stayed in Dec 2024
Couple
2 review
8.5/10
Very Good
Posted on Jan 20, 2025
Nice hip hotel with nice clean rooms and excellent beds, spotless. Only a pity that the rooftop bar was closed (winter time) despite the fact that all the lights were on there as a kind of lure!!
Original textTranslated by Google
Response from Property: Good morning! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗We are glad you enjoyed our facilities and the quality of our accommodations ! However, we apologize for any misunderstanding about our seasonal rooftop operations. During winter months, this space operates on a seasonal schedule aligned with weather conditions. Finally, your positive remarks about our sleeping arrangements mean a lot to us.We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️MAMA ❤️ YOU!Aida De La Puente, General Manager
Nikita Osipov
Medium Mama Double Room
Stayed in Dec 2024
Couple
28 review
9.0/10
Great
Posted on Jan 5, 2025
Nice new hotel, there is a bus stop nearby from where you can get to the center in 7 minutes. Fresh The only thing is that they don't give you free water when you stay
Original textTranslated by Google
Response from Property: Good morning Nikita! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗We are delighted that you have enjoyed our establishment and its unique, modern decor. We will of course take your comment about water into account. Our team is actively working on new actions to strengthen our commitment to environmental sustainability.Finally, we are pleased that you appreciated our convenient location, with the tram stop just 2 minutes away.Come back soon, MAMA is your home too! 💕💕MAMA ❤️ Nikita!Aida De La Puente, General Manager
Dilek Oz
Medium Mama Double Room
Stayed in Nov 2024
Traveling with friends
8 review
6.0/10
Posted on Jan 1, 2025
We only stayed one night in the hotel. The hotel itself was OK, but compared to the Paris Mama Shelten Hotel it was bad. The beds were very comfortable. Breakfast was not very varied or there was little choice. The food was also cold. The location was clean and nice but a bit further away from the city center.
Original textTranslated by Google