Sofia Mountain view Hotels

The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious.

The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays. There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.

I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep. The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile. The breakfast was excellent, offering a good variety of fresh and tasty options to start the day. The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed. All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!

It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.

Very nice hotel to stay! Rooms are so big…especially with balcony! Housekeeping are working very good! Launge club do not recommend…nothing to do there for $50! Location is perfect! All official organizations are very closed. Recommended!

A very unique hotel that combines hotel and co-working spaces into one. Room was very spacious, breakfast was good and an easy 15min ride from the airport. Noticed that check in can be done online but also upstairs where is the restaurant.

The attitude of the receptionist was unprofessional, rude and unacceptable. For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before. Breakfast food was decent, with a choice between a couple of set menus. The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station. Some of the photos on their site are dated, as the interior is different now.

The location is superb! It's only a walking distance to Boyana church and Boyana waterfalls. 5-10 minute walk circa. The rooms are spotless, warm and very classic. Amenities were ok for the price I've paid. From the airport just take the metro and stop to Vitosha station. Take the bus no.64 and it will bring you directly to the hotel. Great staff and super helpful specially the old lady. Not everyone understands and speaks English but it's ok. The location is about circa 20mins by bus to the city centre of Sofia. The place is so quiet and tranquil. I highly recommend this hotel and can't wait to comeback during the summer season!

The room was spacious, and the breakfast was delicious, especially the grilled mushrooms. The front desk service was excellent, and there was a swimming pool.

Alright hotel. Strange decorations. It used to be a Sofia classic, built by a famous Japanese architect. They still kept tye nice Japanese garden. The restaurants are nice too. Breakfast was adequate, thought not copious. Close to the metro, nice views.