Guest Reviews of Best Western Premier Hotel Roosevelt
9.2/10
Great
280 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.7
Service9.5
Cleanliness9.2
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All reviews(280)
Positive reviews(265)
Reviews with photos/video(75)
Convenient location(55)
Close to beach(45)
Delicious breakfast(33)
Easy to get around(31)
Elevator was OK(14)
Well designed(9)
Highly recommended(7)
Loved the beach(6)
Negative reviews(15)
Guest User
Superior Queen Room
Stayed in Oct 2025
Solo traveler
13 review
9.0/10
Great
Posted on Nov 5, 2025
Very nice and cozy boutique hotel. Services are good, amenities are kinda limited. Definitely great quality/price ratio to stay near Nice Ville train station and old city and beach.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice. *Warm regards, FrancescaFront Office Manager
Guest User
Classic Double Room
Stayed in Oct 2025
Solo traveler
144 review
10/10
Outstanding
Posted on Nov 7, 2025
Very good hotel. Staff is nice and professional. Location is super
Response from Property: Dear Guest,Thank you so much for taking the time to share your valuable feedback. We are delighted you had such an enjoyable stay with us and we really hope to have the pleasure to welcome you back at Best Western Premier Hotel Roosevelt! Warm Regards, Assistant Front Office Manager
Endlinc
Classic Double Room
Stayed in Aug 2025
Other
2 review
2.7/10
Posted on Sep 12, 2025
The room was too small, and has hygiene issues, even the cap of the water offered has fungus, I had stomachache after drinking this. And the service is disappointing.
Response from Property: Dear Endlinc,Thank you for sharing your feedback. We’re sorry to hear that your stay did not fully meet your expectations.Regarding the bottled water, please rest assured that all bottles provided in the rooms are new, sealed, and stored under conditions that comply with hygiene standards. If the cap appeared damaged or altered, it’s possible that it was affected by a minor defect or slight deformation during transport or storage .This is rare but can occasionally happen despite our precautions.In any case, we truly regret that this may have caused you discomfort, and we would have appreciated the opportunity to replace the bottle immediately had we been informed during your stay.We remain at your disposal should you wish to discuss this further, and we hope to have the chance to welcome you again under better circumstances.Best regards,FrancescaFront Office Manager
Tessa buzz
Executive Double Room
Stayed in Sep 2025
Traveling with friends
25 review
9.0/10
Great
Posted on Oct 20, 2025
The location is very good! Staff is very helpful!
Response from Property: Dear Tessa buzz,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice. *Warm regards, FrancescaFront Office Manager
Guest User
Superior Queen Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 17, 2025
As great as the reviews say this hotel is! The rooms are exactly as pictured, clean and tidy, with a very lovely timeless aesthetic. The service is top notch; any time we asked for something, the staff would send it up right away.
Everyone was very friendly and it’s located close enough to the main streets that everything was within a 15 min walking distance (including the train station) but also in a quieter street so it wasn’t noisy in the mornings and evenings. The air conditioning in the room was very nice as well.
My partner and I were very pleased with our stay and would be more than happy to return!
Response from Property: Dear Guest,Thank you so much for your kind feedback! We are absolutely thrilled to hear that you had such a wonderful stay with us.Your satisfaction means the world to us, and it's incredibly rewarding for the entire team to know we made your experience memorable.We would love to welcome you again very soon for another exceptional experience. Looking forward to welcoming you again!Warm regards,FrancescaFront Office Manager
Taotao
Junior Suite
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 29, 2025
The room was excellent and very spacious for our family of four; it even seemed like we had one of the largest available. We were fortunate enough to stumble upon a triathlon competition and even got to watch some of it, which was a pleasant surprise. The hotel is conveniently located, just a 700-meter walk from Ville train station. Inside the room, we appreciated the complimentary welcome drinks, snacks, iced water, and tote bags—a thoughtful touch. The slippers provided were also very comfortable. The only minor point was that the elevator was a bit small, but it felt very sturdy, and it was great not having to climb stairs. The service was outstanding—very polite and attentive.
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Response from Property: Dear Taotao,What a pleasure to receive and read your review. Thank you from all the Best Western Premier Hotel Roosevelt staff for the nice comments and quotations. Hope to have the pleasure to welcome you back soon! Warm Regards, Francesca Front Office Manager
Guest User
Classic Double Room
Stayed in Sep 2025
Couple
1 review
9.5/10
Amazing
Posted on Oct 24, 2025
We loved the hotel and friendly and helpful staff.
It is located in a perfect position for exploring the city and close to train and tram stations for exploring.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice. *Warm regards, FrancescaFront Office Manager
Guest User
Superior Queen Room
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 21, 2025
I stayed at the hotel for 5 days.
Everything met my expectations.
The location is very convenient, everything is nearby—English Embankment, the historic center, cafes, restaurants, shops.
Good breakfasts, daily cleaning,
friendly staff.
I recommend it.
Valeria.
Response from Property: Dear Valeria,Thank you so much for taking the time to share your valuable feedback.! We are delighted you had such an enjoyable stay with us and we really hope to have the pleasure to welcome you back at Best Western Premier Hotel Roosevelt. Warm Regards, Francesca Front Office Manager
Nigel Warburton
Classic Double Room
Stayed in Aug 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Sep 7, 2025
I booked the room
But found it was too small my error
Good location
The air conditioning unit leaked drips into the room not a major problem but the hotel did give me the laundry free as compensation
Overall good hotel
Note to self check the room m2 before booking
Response from Property: Dear Mr Warburton,We were truly humbled to have you staying with us. Thank you so much for taking the time to share your valuable feedback about your stay. We really apologize for the incovenience that you faced during your stay. Our technical team immediately activated to solve the problem. We are sorry that you found our Superiour room small. We do have larger rooms available, in different room categories. We have updated your profile accordingly with your preferences and looking forward to welcoming you back at Best Western Premier Hotel Roosevelt! Kind regards, Francesca Front Office Manager
JH2025
Superior Queen Room
Stayed in Jan 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Feb 20, 2025
Everything was great! Location is the best, personnel is very kind, and the hotel is very cozy.
Soundproofing could be improved though.
JAMES YC
Classic Double Room
Stayed in Feb 2025
Couple
48 review
9.5/10
Amazing
Posted on May 7, 2025
The breakfast was fantastic! The service was incredibly attentive.
Original textTranslated by Google
Response from Property: Dear James,Thank you so much for taking the time to share your valuable feedback. We are delighted you had such an enjoyable stay with us and we really hope to have the pleasure to welcome you back at Best Western Premier Hotel Roosevelt! Warm Regards, Francesca Front Office Manager
g_soo23
Classic Double Room
Stayed in Dec 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Jan 30, 2025
Amazing location, friendly, welcoming and helpful staff. It was a pleasure staying there as it was so easy to get around. Food options are not the best at the hotel but it’s easy to find good food around the area.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted you had such an enjoyable stay and we look forward to welcoming you back to the Best Western Premier Roosevelt the next time that you visit Nice.Warm regards,FrancescaFront Office Manager
Guest User
Superior Queen Room
Stayed in Dec 2024
Other
2 review
9.5/10
Amazing
Posted on Jan 21, 2025
I had the absolute best stay at this hotel! From the moment I arrived, the staff were incredibly friendly and went above and beyond to ensure I felt welcome and comfortable. They were so accommodating, always ready to help with a smile, and truly made the experience unforgettable. The location was unbeatable, just steps away from the train station, which made getting around so easy. Plus, there were so many shops and restaurants nearby, making it the perfect spot to explore the area without needing to venture far.
I couldn’t recommend this hotel more. Thank you for such a memorable stay!
Guest User
Superior Queen Room
Stayed in May 2025
Business traveler
1 review
5.0/10
Posted on Jun 30, 2025
The air conditioning in my room was broken for my entire stay. I reported this to the hotel staff multiple times, but the problem was never resolved.
With outside temperatures exceeding 30°C, the room was dangerously hot and uninhabitable. The hotel fundamentally failed its duty to provide a safe and usable room, forcing me to check out early for my own safety.
Response from Property: Dear Guest,We were truly humbled to have you staying with us. Thank you so much for taking the time to share your valuable feedback about your stay. Service is the heart of everything we do, therefore your experience truly matters to us. Please accept my most sincere apology about the areas that have fallen short during your stay. In fact, in this week, Europe has been hit by a very exceptional and extreme heat wave that has really put a strain on our AC system, that maybe could be not enough satisfying for some guests. Rest assured, we will monitor these areas on regular basis to ensure similar issues do not repeat themselves in the future. Thank you so much for choosing to stay at Best Western Premier Roosevelt Nice. I sincerely hope that we will have an opportunity to welcome you back. Kind regards,FrancescaFront Office Manager
Anonymous User
Superior Queen Room
Stayed in Aug 2025
Traveling with friends
23 review
10/10
Outstanding
Posted on Sep 11, 2025
Great location, friendly staff, and clean rooms. Very pleasant stay.
Response from Property: Dear Guest,Thank you so much for your kind feedback! We are absolutely thrilled to hear that you had such a wonderful stay with us.Your satisfaction means the world to us, and it's incredibly rewarding for the entire team to know we made your experience memorable.We would love to welcome you again very soon for another exceptional experience. Looking forward to welcoming you again!Best Regards,FrancescaFront Office Manager