For me it took 3 hours to check. Desk person said hotel doesn't honor bookings from trip app.
Had to call trip. She said trip is unreliable and sometimes does not pay hotel.
I got to the room and they gave me a room that was not clean , so i went and got another room once in the room i got only on towel the shower had no where to put soap or shampoo and conditioner so i had to put them in the top of the rest room tank and bed sheets had stains in them very bad room don't think i would stay there no more