M Hotel Phu Quoc

M Hotel Phu Quoc Reviews

M Hotel Phu Quoc

46 Tran Hung Dao, Duong Dong, Phu Quoc Island, An Giang Province, VietnamView Hotel Details
M Hotel Phu Quoc
M Hotel Phu QuocM Hotel Phu QuocM Hotel Phu Quoc
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Guest Reviews of M Hotel Phu Quoc

8.7/10
Very Good
89 review
Verified reviews
Location9.2
Amenities8.2
Service8.9
Cleanliness8.4
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All reviews(89)
Positive reviews(81)
Reviews with photos/video(49)
Convenient for shopping(19)
Nice sea view(12)
Clean pool(10)
Great swimming pool(10)
Breakfast was average(8)
Close to beach(8)
Offers pick-up/drop-offs(4)
Well designed(4)
Negative reviews(8)
Lizzy^O^
Deluxe Double Suite
Stayed in Oct 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Nov 18, 2025
Very warm and friendly service, especially from the staff Thanh. The room is cozy, and they even prepare the key card in advance so the room is cool the moment you enter. There’s a bathtub, sea view, and the pool is cleaned daily. Breakfast is delicious, and the room even provides free Coca-Cola,especially the smell of bath salt and shower gel i really love it . The location is excellent, and they offer free airport shuttle service. Highly recommended!
Response from Property: Dear Ms./Mr. Lizzy,Thank you so much for your wonderful review. We’re truly delighted to hear that you had such a warm and comfortable stay with us. Your kind words about our team mean a lot — we’ll be sure to pass along your compliments.We’re glad you enjoyed the cozy room, the cool welcome with the key card prepared in advance, as well as the sea view, bathtub, and our daily-cleaned pool. It’s great to know that the breakfast, complimentary Coca-Cola, and especially the scent of our bath salt and shower gel made your stay even more enjoyable.Our team is also happy that our location and free airport shuttle service added convenience to your trip. Thank you again for recommending us. We look forward to welcoming you back for another wonderful stay.Best regards,The Management Team
Guest User
Ocean Eyes Suite
Stayed in Oct 2025
Couple
5 review
10/10
Outstanding
Posted on Nov 16, 2025
Very nice hotel and the view is the most impressive! The staff and hotel management is good and they impressed me a lot for the whole trip. Sprcially thanks THANH for the good service.
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed the view and that our staff made your stay memorable. Your kind words mean a lot to us and we’ll be sure to share them with our team. We hope to welcome you back on your next trip.Warm regards,The Management Team
EunisLaw
La Petite
Stayed in Aug 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Sep 13, 2025
Thao and Thinh are very nice and helpful. I booked a standard room and they upgrade to a sea view room for us. Transportation is convenient, just a 5-minute walk to the night market. There are also many spa nearby. I will definitely choose this hotel again next time.
Response from Property: Dear Ms./Mr. EunisLaw,Thank you so much for your kind words. We’re delighted to hear that our team made your stay enjoyable and that you appreciated the complimentary upgrade to a sea view room. It’s also wonderful that you enjoyed our convenient location near the night market and nearby spas.We truly look forward to welcoming you back on your next visit.Warm regards,The Management Team
Bluemarsuay
Ocean Eyes Suite
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Oct 25, 2025
Despite the first day was raining day, the sea looks on sunny day. Hotel is in center of the town. Convienent. And friendly front desk. Fulfil my expectation to go at low peak season. Less crowd.
Response from Property: Dear Ms./Mr. Bluemarsuay,Thank you so much for sharing your experience. We’re glad to know that, despite the rainy first day, you still enjoyed the beautiful sea view and found our location convenient. It’s wonderful to hear our front desk team made you feel welcome and that your stay met your expectations during the low season.We truly appreciate your visit and look forward to the pleasure of welcoming you back for another relaxing stay. Hopefully, with more sunshine next time.Warm regards,The Management Team
Guest User
Deluxe Double Suite
Stayed in Jul 2025
Traveling with friends
25 review
9.0/10
Great
Posted on Aug 19, 2025
Nice comfortable hotel and helpful staff. Thank you Anh our Receptionist for fast check out . The city views were cool 😎.
Response from Property: Dear Ms./Mr. Brian,Thank you so much for your kind review. We’re delighted to hear you enjoyed your stay, the city views, and our comfortable atmosphere. Our team truly appreciates your kind words, and we’re glad the check-out process was smooth for you. We look forward to welcoming you back again soon.Best regards,The Management Team
Guest User
City View Deluxe Suite
Stayed in Jun 2025
Couple
18 review
9.5/10
Amazing
Posted on Jul 14, 2025
General was excellent,the breakfast not so variety & taste just ok ,the only thing the bathroom can be upgraded,so the toilet bowl won't be get wet while taking shower.
Response from Property: Dear Valued Guest,Warmest greeting from M Hotel Phu Quoc, Thank you for taking your time to share your experience with us regarding your recent visit to M Hotel Phu Quoc. We value your compliments with our service and facilities. Your feedback will help ensure the services provided at M Hotel Phu Quoc are extraordinary quality of service. Besides, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have more opportunities to serve you in your next visit .Best regards,The management team
Guest User
Deluxe Double Suite
Stayed in Jun 2025
Couple
6 review
9.5/10
Amazing
Posted on Jul 10, 2025
Staff Thanh & Thao are helpful and friendly, service is excellent. Hotel airport transportation service Driver Ngoan is very nice, safety driving and very polite. Will rebook this hotel next time.
Response from Property: Dear Valued Guest, Thank you for sharing your positive feedback about your recent stay at M Hotel Phu Quoc. We are thrilled to hear that you had a pleasant experience and were satisfied with our services. It is always rewarding for us to receive such kind and encouraging words, and we look forward to welcoming you back soon. Best regards, The management team
K.L.Lau
Rooftop Ocean View Suite
Stayed in May 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Jun 23, 2025
We arrived at Phu Quoc Airport at around 6:30pm, the hotel has free shuttle bus pick-up in airport, but it is no longer available after 6pm. I hope the hotel can consider re-arranging the airport pick up time, because most flights arrive in the evening or at night. So, that time we paid in advance to arrange private car transfer to the hotel. We chose to stay at M hotel Rooftop Ocean View Suite on our first night, the room has sea views on both sides of the window, and the terrace has a table and stools, as well as and an open-air bathtub. Overall feeling is good, and the location is very close to night market, just only around 8min walk. Just only breakfast buffet has few choices.
Response from Property: Dear Ms./Mr. K.L.Lau, We would like to thank you for taking the time to share your pleasant experiences during your recent stay at M Hotel Phu Quoc. We are delighted to receive your positive feedback and satisfaction from the services you have experienced with us. We will maintain and continue to improve and enhance the quality of services in the future and hope to have the more opportunity to welcome you and your family back in the next trip soonest. Best regards, The management team
Anonymous User
La Petite
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 15, 2025
It’s so convenient—just a short walk to the night market. 👍🏻👍🏻
Response from Property: Dear Valued Guest,Thank you for sharing your positive feedback about your recent stay at M Hotel Phu Quoc. We are thrilled to hear that you had a pleasant experience and were satisfied with our services. It is always rewarding for us to receive such kind and encouraging words, and we look forward to welcoming you back soon.Best regards,The management team
Nadnaj
Ocean Eyes Suite
Stayed in May 2025
Family
10 review
9.5/10
Amazing
Posted on Jun 18, 2025
All went well and the view is amazing from our room
Response from Property: Dear Ms./Mr. Nadnaj, Thank you for sharing your positive feedback about your recent stay at M Hotel Phu Quoc. We are thrilled to hear that you had a pleasant experience and were satisfied with our services. It is always rewarding for us to receive such kind and encouraging words, and we look forward to welcoming you back soon. Best regards, The management team
Anonymous User
City View Deluxe Suite
Stayed in Jan 2025
Traveling with friends
8 review
8.5/10
Very Good
Posted on Feb 20, 2025
Loved the room, very comfy bed and pillows, and super spacious. Only unfortunate thing is it was facing a busy road, was a bit noisy esp early in the morning.
Response from Property: Dear Valued Guest, We would like to thank you for taking the time to share your pleasant experiences during your recent stay at M Hotel Phu Quoc. We are delighted to receive your positive feedback and satisfaction from the services you have experienced with us. We will maintain and continue to improve and enhance the quality of services in the future and hope to have the more opportunity to welcome you and your family back in the next trip soonest. Best regards, The management team
Wey-Li Lee
City View Deluxe Suite
Stayed in Jun 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jul 19, 2025
Very nice hotel and friendly staffs. Nice and spacial room. Convenient location. Breakfast may need improvement but overall is worth for the price.
Response from Property: Dear Ms./Mr. Wey-Li Lee,Warmest greetings from M Hotel Phu Quoc.Thank you very much for your kind review! We're delighted to hear that you enjoyed your stay with us, especially our spacious rooms, convenient location, and the warm hospitality of our staffs.We appreciate your feedback regarding breakfast and will certainly take it into consideration as we continue to improve our services.It was a pleasure having you with us, and we hope to welcome you back again soon.Kind regards,The management team
Guest User
City View Deluxe Suite
Stayed in Sep 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Oct 28, 2024
The overall is great , walking distance to a few massage and spa shop , got room service and the food is nice , breakfast variety is quite a lot , and the room is spacious
Response from Property: Dear Ms./Mr. Chee fong, Thank you for taking the time to share your positive feedback about your recent stay at M Hotel Phu Quoc. We are thrilled to hear that you had a pleasant experience and were satisfied with the services we provided. It is always rewarding for us to receive such kind and encouraging words, and we look forward to the pleasure of welcoming you back in the near future . Best regards, The management team
Guest User
La Petite
Stayed in Dec 2024
Couple
35 review
8.0/10
Very Good
Posted on Jan 11, 2025
Nice view nice location
Response from Property: Dear Valued Guest, Warmest greetings from M Hotel Phu Quoc. We are so pleased that you were enjoyed your stay with us! We thank you for taking the time to share your experience. We look forward to welcoming you back to our hotel soonest. Best regards, The management team
Anonymous User
Ocean Eyes Suite
Stayed in Feb 2025
Traveling with friends
2 review
3.5/10
Posted on Mar 29, 2025
We chose the Ocean Eye room for its stunning sea views, but our experience did not live up to expectations. In the middle of the night, we discovered an infestation of ants around the bed. This was not only unsettling but unacceptable for a hotel of this caliber. We promptly contacted the reception to report the problem. To our disappointment, the staff initially responded that the hotel was fully booked and couldn’t assist us. We then requested a change of bedding, hoping that would alleviate the problem. Suddenly, we were offered an alternate room on the same floor, but with the street view. It was disappointing to pay a premium for a view we couldn’t enjoy. I hope the hotel addresses pest control issues in the future.
Response from Property: Dear Valued Guest, Warmest greetings from M Hotel Phu Quoc. Thank you for taking the time to tell us about your experience at M Hotel Phu Quoc. We appreciate your time and effort to share to us about your recent experience with us and please allow us to express our sincerest apologies if there were any issues which did not meet your expectation during your stay. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please be assured that we always take guests' comments seriously and ensure that we are endeavoring to refine the services to achieve the highest standards and prevent future occurrence. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our hotel.Sincerely yours, The management team