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Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(13)
Clean and tidy(15)
Great location(15)
Great service(13)
Awesome rooms(12)
Awesome stay(7)
Awesome amenities(6)
Convenient location(6)
DoriBori
Signature Studio Suite, 1 King Bed, Non Smoking, Mountain View
Stayed in Aug 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Sep 18, 2025
I stayed at Arbern Hotel for 5 nights and really enjoyed it. The property has a nice modern loft style, and although my room was not very big, it felt cozy and even had a big balcony. The staff were very friendly and helpful – for example, my kettle wasn’t working when I checked in, and they immediately brought me a new one without any hassle.
The bed felt a bit unusual (one side seemed slightly higher than the other), but it wasn’t a big issue for me. Housekeeping came every day, and they always provided fresh water and tea/coffee. The room was quiet, with a lovely view of the mountain and temples.
The location is excellent for exploring Phuket Old Town. There’s a bus stop right outside (with a route to the airport), and plenty of cafes, massage places, and a 7/11 within walking distance. Wi-Fi worked well. Breakfast wasn’t included, but there’s a café on the ground floor where you can eat for a reasonable price.
The only thing that surprised me was the early check-out time at 10:30, but the staff kindly let me leave my luggage at the lobby for a few hours after checking out.
Overall, I think the price is absolutely worth it. It’s a great hotel in the heart of Phuket Town, and tour operators had no problem picking me up directly from the hotel for excursions. Highly recommend.
Cindy Manton
Standard Room
Stayed in Jul 2025
Couple
7 review
9.5/10
Amazing
Posted on Aug 4, 2025
Great location and fabulous service. All you need you have in the room and nice location in town.
Kbityg
Deluxe Room
Stayed in Sep 2024
Family
21 review
9.5/10
Amazing
Posted on Oct 12, 2024
Nice place, good location. You will have to pay a deposit (cash only) as you check in
Guest User
Standard Room
Stayed in Sep 2024
Solo traveler
19 review
10/10
Outstanding
Posted on Oct 31, 2024
Super nice hotel, very clean, about 5-10 minutes walk to the old town. Rooms are very comfortable, staff is nice.
Guest User
Standard Room
Stayed in Oct 2025
Solo traveler
3 review
7.5/10
Posted on Nov 15, 2025
It nice and clean 😊
Guest User
Deluxe King Suite
Stayed in Jun 2024
Couple
3 review
9.5/10
Amazing
Posted on Oct 22, 2024
One of our favorite hotels ever. It is huge. It even has a living area with a small table and sofa for us to have our suppers and breakfast easily. The hotel is located near a laundry and 7-11. Renting of bikes is also easy when the shop is just beside the hotel. Just inform the receptionist and she will help you with the arrangements. The hotel also has a restaurant at L1 which we regret not trying it. The airport bus will also stop nearby and it will be a short walk up to the hotel. Overall, we loved the hotel alot.
Jorge Mendoza
Deluxe Room
Stayed in Jan 2025
Couple
9 review
8.5/10
Very Good
Posted on Feb 5, 2025
Very good location, nice room and friendly staff
Guest User
Female Dormitory(Bunk Bed)
Stayed in Jan 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 22, 2024
Nice hostel!
Guest User
Female Dormitory(Bunk Bed)
Stayed in Nov 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 17, 2023
It is clean and comfortable. The dormitory was spacious and the bathroom and toilets are separate. All the staff are so friendly. Also they have good bubble tea at the cafe. It's worth more than the money spent. I highly recommend this hostel.
Guest User
Female Dormitory(Bunk Bed)
Stayed in Nov 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 4, 2023
I stayed at their hotel for 2 nights and I could say it was a great stay. The staff are so helpful and kind. I booked a bunk bed but upgraded me to a private room because I arrived earlier with a cheap price. The room was very clean and fresh. It was very comfortable. There were shampoo, bath gel, tissue, elctric kettle, glasses and cups for coffee/tea for free. There were tv and ref too. You can dine in at the restaurant and cafe downstairs. You can arrange at the reception if you want to go island hopping. The location is good too. There were nearby restos, 7-11 and just a walking disatance to night market and old town Phuket. Very good and nice hotel. I highly recommend this. Thank you The Arbern Hotel x Bistro🙏.
Anonymous User
Female Dormitory(Bunk Bed)
Stayed in Jul 2023
Business traveler
2 review
10/10
Outstanding
Posted on Aug 7, 2023
everyting it goood and wonderful.
Joe Devine.
Deluxe King Suite
Stayed in Jan 2024
Solo traveler
22 review
8.0/10
Very Good
Posted on Feb 14, 2024
Spacious, clean, came with plenty of towels, very comfy beds.
M22490****
Female Dormitory(Bunk Bed)
Stayed in Mar 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 29, 2023
Very nice hotel,happy can live such good hotel in Phuket.
Anonymous User
Deluxe Indoor Balcony
Stayed in Sep 2023
Solo traveler
9 review
10/10
Outstanding
Posted on Nov 1, 2023
Love the place. Perfect location as well. Staff are polite and helpful!