Guest Reviews of Citrus Patong Hotel by Compass Hospitality
7.8/10
Good
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities7.7
Service7.3
Cleanliness7.9
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All reviews(51)
Positive reviews(23)
Reviews with photos/video(8)
Clean and tidy(7)
Negative reviews(11)
Guest User
Superior Room
Stayed in Sep 2024
Solo traveler
9 review
6.5/10
Posted on Oct 12, 2024
Door lock and hot water not working during the days of stay. Reported to staff but suggested an alternate option for this time.
mohd hajri
Superior Twin Balcony
Stayed in Apr 2025
Traveling with friends
5 review
7.5/10
Posted on May 26, 2025
best and not bad
Guest User
Deluxe Pool View Balcony
Stayed in Apr 2023
Business traveler
2 review
10/10
Outstanding
Posted on Aug 19, 2023
Always one the best places in Patong hotel rooms are very comfortable.even though only one person can fit in the gym it’s alright lol
Anonymous User
Superior Balcony
Stayed in Nov 2022
Couple
27 review
7.5/10
Posted on Dec 29, 2022
Was close to beach and other markets.nice to be around food stalls. Amenities are fine you get what you pay for. Overall good experience.
alfaha
Deluxe Pool View Balcony
Stayed in Dec 2022
Traveling with friends
4 review
5.5/10
Posted on Feb 10, 2023
Better than others, from patong walking street around 1.3Km
E2084****
Superior Twin Balcony
Stayed in Feb 2025
Traveling with friends
71 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is very clean and comfortable, and the environment is good. The front desk service is super good, I will stay here again next time. It is very convenient to go out. It is not far from the shopping center. The swimming pool and gym are very convenient. I will stay here next time.
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ЕкатеринаEvasieva
Superior Balcony
Stayed in Feb 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 2, 2025
I liked the hotel, convenient location, 7 minutes to the beach. They speak English at the reception, if you don't understand, they turn on a translator into Russian 😉. Standard breakfasts: eggs, sausages, chicken, vegetables, fruits, juices, dry breakfasts for milk. They cleaned every day, the Thais have their own concept of cleaning and cleanliness 😊! The bed is always perfectly made, things are in place, the floors are either swept or washed with a barely damp cloth, only in the middle 😂. It's nice to walk, but the corners and under the bed are dusty. In general, for this money, the hotel is decent, we looked at 2 others closer to the beach, we didn't like them. There is a small pool, it works until 22:00, but if you behave decently (don't drink or yell), then they allow it until 23:00. And by the way, through the app a night is cheaper than buying it on the spot. Next time I will stay here with pleasure 😉.
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Guest User
Superior Balcony
Stayed in Jul 2025
Family
1 review
2.0/10
Posted on Aug 28, 2025
Very unsuccessful. I asked to change the dates and the hotel refused and took all the money from me. I did not stay in the hotel. I do not recommend it at all. The staff’s treatment is very bad.
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Guest User
Superior Room
Stayed in Jan 2025
Couple
1 review
9.0/10
Great
Posted on Mar 3, 2025
A good hotel, clean, everything new, good breakfasts, friendly staff. The only downside is that if the windows overlook the road, it's noisy. Earplugs solve the problem. Of our company, the noise bothered only me.
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Guest User
Superior Balcony
Stayed in Feb 2025
Couple
1 review
6.5/10
Posted on Apr 13, 2025
Poor cleaning, a cockroach ran into the room, they didn't wash the floor or shower
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Guest User
Superior Balcony
Stayed in Mar 2025
Solo traveler
7 review
5.0/10
Posted on Apr 3, 2025
It's pretty good, but the car sounds are annoying.
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Анна Власенко
Superior Balcony
Stayed in Jun 2024
Solo traveler
75 review
8.5/10
Very Good
Posted on Aug 2, 2024
Cozy new hotel on the second line of Patong. There are all amenities nearby, a market and an 8-minute walk to the central shopping center. There is a small pool and gym
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Anonymous User
Superior Balcony
Stayed in Jan 2024
Family
2 review
6.5/10
Posted on Feb 22, 2024
There are too few check-in officers. Normally there should be at least 2 people, which makes check-in slow. And the bedroom can hear the sound of the next room, which is next 2-3 rooms. Breakfast has a few options.
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_WeChat47447****
Superior Balcony
Stayed in May 2024
Solo traveler
43 review
10/10
Outstanding
Posted on Jun 11, 2024
Clean and hygienic, quiet on the street
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M233376****
Superior Twin Balcony
Stayed in Dec 2022
Solo traveler
2 review
2.0/10
Posted on Jan 24, 2023
Absolutely one of the worst hotels ever
1. The hotel is on the side of the road. Patong Road is full of cars with deafening music. I fall asleep with these sounds at night
2. The hotel is definitely not newly built in 2022. It is a very old and dilapidated hotel. Is the air conditioner an antique? ? ? The external unit is deafening! ! The remote control of the air conditioner is broken! ! The landline in the room is also broken! The water coming out of the faucet is yellow! Can the balcony plastic chair be broken a little more? ? The room keys are rusted!
3. The service attitude is bad. People don’t care about our Chinese tourists’ opinion at all. The hotel is full every day, and the air conditioner is broken in the middle of the night. The hotel manager is very tricky and you can complain as you please
If you read this comment, you still dare to live. I count you as amazing.