No. 9 East Street, Gucheng Street, Pingyao, Shanxi, ChinaView Hotel Details
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Guest Reviews of Pingyao Grand Theater Hall East Garden
9.7/10
Excellent
285 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.5
Service9.9
Cleanliness9.7
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All reviews(285)
Positive reviews(285)
Reviews with photos/video(162)
Offers pick-up/drop-offs(62)
Classy environment(59)
Quiet & comfortable(28)
Friendly front desk staff(22)
Well designed(20)
Garden view(17)
Located downtown(14)
Perfect for business trips(12)
Janelle Somoano
Premier Room - Courtyard-View
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 31, 2025
We had a wonderful stay. The employee who checked us in was very friendly and gave us many great local recommendations of where to visit and where to eat! The hotel was very unique and beautiful with so much history. The staff also scheduled complementary pickup and drop off to the train station which was very convenient for our arrival and departure.
Response from Property: 尊敬的東苑家人:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給與酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!【平遙大戲堂會館·東苑】
M6556****
Premier Room - Courtyard-View
Stayed in Jul 2025
Family
33 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel offered excellent service, including shuttle transfers. Its beautiful courtyard was perfect for photos. Located right on the pedestrian street, it was incredibly convenient for exploring, with restaurants just steps away. The rooms are very unique and definitely worth experiencing.
Original textTranslated by Google
Response from Property: Dear Dongyuan Family: Hello! Thank you very much for your support and recognition of our hotel. Everything we do is dedicated to providing every guest with a unique holiday experience. We are deeply moved by your satisfaction and affirmation. We will continue to work hard and be ready for you to return at any time. Wish you well! [Pingyao Grand Theater Hall·Dongyuan]
Zhuosanshui
Suite
Stayed in Jul 2025
Family
17 review
10/10
Outstanding
Posted on Aug 25, 2025
Staying in a 200-year-old historic house, I truly soaked in the old-world charm. The rooms were spotless, and both the owner and staff were incredibly warm and hospitable. The guesthouse's location is fantastic, making it really easy to get around.
Original textTranslated by Google
Response from Property: Dear Dongyuan family, we are honored to receive your recognition and support, and fortunate that you chose us among so many hotels and B&Bs! We wish you a pleasant journey and a happy life. [Pingyao Grand Theater Hall Dongyuan]
Xiaoxiao iiiii
Exclusive Courtyard Tower Room
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 11, 2025
Excellent location and fantastic service! They even provided a detailed travel guide, which was a huge plus. It's incredibly convenient for getting around, as it's located right on the pedestrian street, and they offer car pick-up and drop-off service.
Original textTranslated by Google
Response from Property: Dear, thank you very much for your support and kindness! Seeing your good comments, all the hard work is worth it! Welcome to come again ~ May you be happy every day ~ [Pingyao Grand Theater Hall·Dongyuan]
PPBAbby
Premier Room - Courtyard-View
Stayed in Jul 2025
Family
8 review
9.5/10
Amazing
Posted on Aug 15, 2025
The room was spacious, comfortable, and clean. It even came with a washing machine and a drying area – felt like I unlocked a secret perk!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, we are honored to have your recognition and support, and we are very fortunate that you chose us among so many hotels and guesthouses! We wish you a pleasant journey and all the best in your life! 【Pingyao Grand Theater Hall · Dongyuan】
1318****
Premier Room - Courtyard-View
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Sep 7, 2025
The location is superb, right in the heart of the city. All the main attractions are within easy walking distance. The atmosphere is very pleasant, and I'll definitely be back!
Original textTranslated by Google
Response from Property: Dear Dongyuan Family Member: Greetings! Thank you so much for your support and recognition of the hotel. Everything we do is aimed at providing every guest with a unique vacation experience. Seeing your satisfaction and affirmation truly touches us. We will continue to work hard and be ready for your return at any time. Best wishes! 【Pingyao Grand Theatre Clubhouse · Dongyuan】
M266686****
Premier Room - Courtyard-View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 26, 2025
The place was spotlessly clean and well-maintained. Both the courtyard and rooms are beautiful and full of character, making them perfect for picturesque photos. The owner was incredibly warm and thoughtful. A big thank you again!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, we are honored to have your recognition and support, and we are very fortunate that you chose us among so many hotels and guesthouses! We wish you a pleasant journey and all the best in your life! 【Pingyao Grand Theater Hall · Dongyuan】
M423057****
Premier Room - Courtyard-View
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 14, 2025
Excellent value for money! It truly felt like stepping back in time. Sitting in the courtyard really added to the atmosphere, making me feel like a pampered lady. The front desk staff were also incredibly warm and welcoming, eager to share all their knowledge and answer any questions!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, thank you for your support! We will continue to work hard and look forward to seeing you next time. I wish you a long and happy life, happiness in everything, and success in everything you do! [Pingyao Grand Theater Hall·Dongyuan]
KO0001
Premier Room - Courtyard-View
Stayed in Jun 2025
Family
58 review
10/10
Outstanding
Posted on Jul 9, 2025
This inn has a lot of character. It genuinely exudes an old-world charm, and both its scenic surroundings and its rooms are uniquely appealing. The owner and the kind lady at the front desk are incredibly warm and welcoming. Highly recommended.
Original textTranslated by Google
Response from Property: Dear Dongyuan family, we are honored to have your recognition and support, and we are very fortunate that you chose us among so many hotels and guesthouses! We wish you a pleasant journey and all the best in your life! 【Pingyao Grand Theater Hall · Dongyuan】
M283826****
Premier Room - Courtyard-View
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 7, 2025
Facilities: Well-equipped and comfortable.
Cleanliness: Spotless and comfortable.
Location: Great, very convenient for sightseeing.
Service: Excellent service with friendly and helpful staff. This stay left me with a wonderful impression of Pingyao, and I would definitely recommend it to my friends!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, thank you so much for your five-star review! We're so happy! Your recognition and love are our driving force! Welcome back to Pingyao, we will welcome you with the warmest service! Finally, I wish you all the best and all your wishes come true! [Pingyao Grand Theater Hall Dongyuan]
_WeChat264488****
Suite
Stayed in Jun 2025
Family
14 review
10/10
Outstanding
Posted on Jul 4, 2025
Our kids absolutely loved it! It truly felt like stepping into an immersive Jin merchant's compound. The lanterns lit up at night created such a magical ambiance! The location is also very convenient. Huge thanks to the host for the excellent travel tips and delicious food recommendations. We also joined a guided tour to visit the various museums in the ancient city. Even when we checked out two hours late, the host was so considerate, asking if we needed more time to rest! Overall, a truly wonderful experience!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, thank you for your support! We will continue to work hard and look forward to seeing you again. Wishing you long and healthy life, happiness in all things, prosperity, and all your wishes fulfilled! [Pingyao Grand Theater Hall · Dongyuan]
M299430****
Premier Room - Courtyard-View (2 Beds)
Stayed in May 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 17, 2025
My overall experience was fantastic! Firstly, the location is extremely convenient. South Street is just a short walk away, making it super easy to find places to eat and shop. Secondly, the guesthouse boasts a beautiful ambiance. It's a charming old building with an ancient feel, perfect for taking photos. It's fully equipped with everything you'd expect, and the rooms were spotless. Then there's the service, which was truly exceptional – definitely five stars! Not only did they offer complimentary pick-up and drop-off, but the front desk staff even helped us plan our itinerary, advising us on the best ways to explore the area. This was incredibly thoughtful! The staff's attitude was absolutely top-notch! It will definitely be my first choice for future visits.
Original textTranslated by Google
Response from Property: Dear Dongyuan family, thank you for your support! We will continue to work hard and look forward to seeing you again. Wishing you long and healthy life, happiness in all things, prosperity, and all your wishes fulfilled! [Pingyao Grand Theater Hall · Dongyuan]
M308892****
Premier Room - Courtyard-View
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 17, 2025
This guesthouse truly stands out! It felt like we were staying right within a historic site. Each room boasts a unique design, beautifully incorporating Pingyao's intangible cultural heritage such as polished lacquerware and paper-cutting. The cleanliness was impeccable. The front desk staff provided fantastic service, and their detailed local tips were absolutely invaluable – a definite must-listen, as they helped us steer clear of many common tourist pitfalls.
Original textTranslated by Google
Response from Property: Dear, thank you very much for your five-star praise! Your recognition and love are our driving force! Welcome to come again~ I also wish you peace, joy, and all the best~🥰【Pingyao Grand Theater Hall·Dongyuan】
Yeziluoxiadejijie
Exclusive Courtyard Tower Room
Stayed in May 2025
Traveling with friends
35 review
10/10
Outstanding
Posted on Jun 22, 2025
The staff were very friendly and welcoming. The room was quite nice, completely odor-free, and the location was extremely convenient. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Dongyuan family, we are honored to have your recognition and support, and we are very fortunate that you chose us among so many hotels and guesthouses! We wish you a pleasant journey and all the best in your life! 【Pingyao Grand Theater Hall · Dongyuan】
alle****
Premier Room - Courtyard-View
Stayed in May 2025
Family
15 review
10/10
Outstanding
Posted on Jun 3, 2025
The ambiance was absolutely wonderful. We even booked a travel photoshoot which we had taken right in their courtyard, and it turned out great. The service was incredibly thoughtful and proactive; they reached out to us beforehand and addressed any issues immediately. I'm already looking forward to returning in winter to experience Pingyao blanketed in snow.
Original textTranslated by Google
Response from Property: Dear Dongyuan family members, thank you so much for your support and encouragement. Your affirmation is our greatest motivation to keep striving! We look forward to seeing you again in the future! Wishing you all the best, peace, and joy! [Pingyao Grand Theater Guild Hall · Dongyuan]