To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.3
Service8.3
Cleanliness8.4
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All reviews(97)
Positive reviews(7)
Negative reviews(1)
Guest User
Superior Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 10, 2025
I travelled with my teenage daughter. The hotel is beautiful. Definitely a 5 star hotel. The one negative thing would be about trip.com. When I booked the hotel 6 weeks in advance I was asked to include the number of people 1 adult 1 child age 16. But when I arrived they said my booking was for only 1 adult and a 6 year old. I had to pay $40 extra euros per night for my daughter as she is considered an adult. I told them at the hotel that I booked for 2 people but at check out I was charged $120.00 euros plus the city taxes. But our overall experience was excellent definitely would recommend. Its location is close to restaurants, shopping and most of the key sites are 10-20 minutes away.
Guest User
Deluxe Double Queen
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 17, 2025
Outstanding
Guest User
Classic Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 19, 2025
A simply flawless stay at the Hotel Imperiale Omnia in Rome. The staff was incredibly kind, helpful, and professional down to the last detail, and the manager is truly fantastic: you can feel their passion for excellence in every gesture. Upon arrival, we were greeted impeccably and immediately felt at home. Later, when we had a small oversight on a dish, they responded with great professionalism: they offered us a 50% discount on lunch, a gesture that confirmed the quality of the service and customer care. Choosing to stay here turned out to be one of the best choices in Rome: the convenient location, elegant atmosphere, and attention to detail make all the difference. I highly recommend this hotel to anyone seeking high-quality hospitality and top-notch professionalism.
Original textTranslated by Google
M248027****
Deluxe Double Queen
Stayed in Jun 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Jul 29, 2025
No luggage allowed in the lobby. We were driven to a corner. Disrespectful and unreasonable.
Original textTranslated by Google
elva yao
Deluxe Double Queen
Stayed in Jun 2025
Family
9 review
9.5/10
Amazing
Posted on Sep 30, 2025
The room is small but clean. The location is great. Recommended.