Guest Reviews of Apple Hotel Apartment (Shanghai Railway Station Branch)
9.3/10
Very Good
1608 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(1608)
Positive reviews(1566)
Reviews with photos/video(311)
Easy to get around(380)
Convenient location(285)
Close to metro(236)
Great value for money(144)
Friendly front desk staff(143)
Many amenities(78)
Average sound insulation(43)
Perfect for business trips(28)
Negative reviews(42)
Anonymous User
Queen Room
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 15, 2025
The room was clean and the hotel is conveniently located near the subway.
Original textTranslated by Google
Response from Property: 親,看到您的全五分評價我們滿心歡喜呢!能得到您對我們各方面的認可,是我們的榮幸。我們會繼續努力,期待與您再次相遇哦!
HakimSaha
Queen Room
Stayed in Oct 2025
Couple
20 review
10/10
Outstanding
Posted on Nov 8, 2025
I love everything about this hotel, good services. Awesome 😍
Response from Property: 親,看到您的全五分評價我們滿心歡喜呢!能得到您對我們各方面的認可,是我們的榮幸。我們會繼續努力,期待與您再次相遇哦!
M13670****
Single Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 30, 2025
The room was very clean and tidy. The front desk staff even gave us a complimentary room upgrade. Overall, it was a very pleasant stay. I'd definitely return if I'm in the area for a business trip again.
Original textTranslated by Google
Response from Property: Dear guest, your five-star review warms our entire team's heart! Your appreciation for the cleanliness of your room and your satisfaction with the enhanced front desk service are the driving force behind our dedication to service. We are particularly pleased that this stay has confirmed your commitment to returning on your next business trip. This trust is invaluable to us. We look forward to welcoming you back to our hotel in the future, and we look forward to welcoming you back with even more attentive service. We wish you a successful business trip and everything goes well!
M840499****
Single Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel was easy to find. The front desk staff were very welcoming and even upgraded me to a king-size room for free. The bed and duvet were wonderfully soft, and free Wi-Fi was available. Its proximity to the subway makes getting around incredibly convenient. Definitely great value for money!
Original textTranslated by Google
Response from Property: Dear, we are delighted to see your full five-star rating! It is an honor for us to receive your recognition of all aspects of our work. We will continue to work hard and look forward to seeing you again!
liuliu3331
Single Room
Stayed in Jul 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Aug 24, 2025
The hotel's location is fantastic, situated right next to several metro lines, making it extremely convenient for both arrivals and departures. It's located on the third floor of Jinfeng Building and is accessible via a direct elevator. I had booked a single room but was upgraded to a king-size bed. While the room wasn't large, it was very well-appointed and even included a washing machine and refrigerator. The air conditioning was very effective in the summer, and the shower had excellent water pressure. It's truly an ideal place to stay when visiting Shanghai, and most importantly, it offers great value for money. My only minor suggestion would be to either update the bath towels or provide disposable ones; this would enhance the overall experience even further.
Original textTranslated by Google
Response from Property: Thank you so much for sharing your detailed stay experience! You praised the hotel's convenient subway access, direct elevator access, and practical amenities like the in-room washing machine and refrigerator. You also mentioned the affordable price, which was very encouraging. We were especially pleased to hear that we could make your Shanghai trip even more comfortable through a room upgrade, which is exactly what we wanted to share. Your suggestion to upgrade to larger bath towels or provide disposable large bath towels was particularly valuable. We have received it and will review and optimize the options as soon as possible to further enhance the experience. We hope you will experience our improvements and continue to choose us for a comfortable trip when you return to Shanghai!
M255899****
Single Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 17, 2025
The location is fantastic. Li Garden, Joy City, and Nanjing West Road are all within easy walking distance. The room was very clean, and the front desk staff were incredibly thoughtful; understanding my preference for a quieter room, they even helped me with a room upgrade. I'll definitely consider staying here again on my next business trip to Shanghai.
Original textTranslated by Google
Response from Property: Thank you for your perfect score and detailed feedback! We're especially pleased that you found the location so convenient, within walking distance of popular spots like Yu Garden and Joy City. Cleanliness and tidiness are our basic requirements, and the receptionist's thoughtful arrangement to upgrade your room was to ensure your comfort. Your mention of considering us again next time you visit Shanghai is a huge encouragement for us! We look forward to welcoming you back soon and continuing to provide you with attentive service.
M299fbmfk****
Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 26, 2025
Nice, very clean, and the owner was very welcoming and helpful. It's also super close to the subway station, which makes getting around really easy.
Original textTranslated by Google
Response from Property: 親愛的賓客,非常感謝您的高度評價,我們一直致力於為每一位旅客打造舒適的居住環境,提供優質的服務。您的認可和肯定就是我們前進的動力,期待歡迎您常回家看看哦!!
Woaimeilixinqing
Superior Double Room
Stayed in Jun 2025
Couple
14 review
9.2/10
Great
Posted on Jul 20, 2025
I'd like to start by highlighting the hotel's excellent location and incredibly convenient transportation. The hotel is less than 50 meters from Hanzhong Road Metro Station, Exit 7. Getting to popular spots like the Shanghai Museum, Huaihai Road, and The Bund was a breeze.
Another reason I chose this hotel for my trip to Shanghai was my intention to do a morning run along Suzhou Creek, which is renowned as one of Shanghai's best running routes. The hotel is only about a hundred meters from the river, making it incredibly convenient. It was wonderful to experience the well-maintained and beautiful environment Shanghai provides for public fitness and outdoor activities.
The only minor drawback, however, was that the room was a bit on the smaller side.
Original textTranslated by Google
Response from Property: Thank you very much for your appreciation of our location! It's truly convenient for both getting around and doing business, and many guests appreciate this. We've also been keeping an eye on the room space. While ensuring basic comfort, we've prioritized location and amenities to make it easier for everyone. We've taken note of your feedback and will look into any improvements to ensure a more comfortable experience next time. Thank you again for your valuable feedback!
Guest User
Queen Room
Stayed in Jun 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 23, 2025
It's a basic hotel akin to an Ibis Budget in Europe. Don't expect luxuries, frills or a fully renovated room. It's quite good for the price. Exit 10 of Hanzhong Road metro station is only 20-30m away from the hotel. You can get to the very city center in around 20-25 minutes. Washing machine inside the room is a big plus. You can ask for detergent at the front desk. Staff is kind and helped me to use the washing machine. The only way to communicate with them in English is Google Translate on the phone.
Response from Property: 親愛的賓客,非常感謝您的高度評價,我們一直致力於為每一位旅客打造舒適的居住環境,提供優質的服務。您的認可和肯定就是我們前進的動力,期待歡迎您常回家看看哦!!
M362144****
Queen Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 17, 2025
Traveling with family, cleanliness is key, and the room was very clean. The lady at the front desk was very polite. Since we were traveling with a child, they arranged a very quiet room for us. The hotel is also very close to the subway station.
Original textTranslated by Google
Response from Property: 親愛的賓客,非常感謝您的高度評價,我們一直致力於為每一位旅客打造舒適的居住環境,提供優質的服務。您的認可和肯定就是我們前進的動力,期待歡迎您常回家看看哦!!
M372252****
Queen Room
Stayed in Jun 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jul 16, 2025
Came to Shanghai for some shopping with friends. The hotel's location is excellent, right outside a metro station. The environment is great, and the service is very attentive. There's also a supermarket downstairs, making it really convenient to buy anything you need. Highly recommend!
Original textTranslated by Google
Response from Property: 親愛的賓客,非常感謝您的高度評價,我們一直致力於為每一位旅客打造舒適的居住環境,提供優質的服務。您的認可和肯定就是我們前進的動力,期待歡迎您常回家看看哦!!
CN-hehe
Single Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 23, 2025
The hotel is very clean and well-equipped. The front desk service was warm and attentive. It's super convenient with one-stop shopping and dining nearby. There were even small gifts! The owner is very thoughtful. [Love] Recommended, I will choose this place again next time.
Original textTranslated by Google
Response from Property: 非常感謝您的用心點評!得知您覺得我們“地理位置便捷、房間乾淨舒適”,團隊小夥伴都備受鼓舞~我們選址時特意考量了交通樞紐與商圈景點的距離,客房也堅持每日深度清潔+床品嚴格消殺,就是希望讓每位客人住得安心又省心~期待下次您再來時,能為您推薦周邊更小眾的打卡路線,讓旅程更添驚喜呀!
M432241****
Single Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 22, 2025
Facilities: The hotel offers excellent facilities, including a mini-fridge and a washing machine.
Environment: The hotel environment is great – very clean and well-maintained. Its location is super convenient, right across from a subway entrance.
Service: The front desk staff, especially the young lady, was incredibly friendly. They even upgraded our room and kindly reminded us to take an umbrella when we checked out. 🌂👍👍
I would definitely choose Shiguang Zhi Lü again for my next trip.
Original textTranslated by Google
Response from Property: 非常感謝您的用心點評!得知您覺得我們“地理位置便捷、房間乾淨舒適”,團隊小夥伴都備受鼓舞~我們選址時特意考量了交通樞紐與商圈景點的距離,客房也堅持每日深度清潔+床品嚴格消殺,就是希望讓每位客人住得安心又省心~期待下次您再來時,能為您推薦周邊更小眾的打卡路線,讓旅程更添驚喜呀!
M12877****
Single Room
Stayed in May 2025
Business traveler
21 review
10/10
Outstanding
Posted on Jun 21, 2025
The hotel boasts an excellent location with convenient access to transportation. The rooms are clean, cozy, and comfortable. The service is great. Highly recommended!
Original textTranslated by Google
Response from Property: 非常感謝您的用心點評!得知您覺得我們“地理位置便捷、房間乾淨舒適”,團隊小夥伴都備受鼓舞~我們選址時特意考量了交通樞紐與商圈景點的距離,客房也堅持每日深度清潔+床品嚴格消殺,就是希望讓每位客人住得安心又省心~期待下次您再來時,能為您推薦周邊更小眾的打卡路線,讓旅程更添驚喜呀!
M55904****
Single Room
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Clean and hygienic, with excellent service. The front desk lady was available 24/7 on WeChat, making communication super smooth. I'd definitely come back again if I need a place!
Original textTranslated by Google
Response from Property: 親愛的賓客您好,非常感謝您的入住和讚賞。很高興能為您的出遊帶來美好時光。您的讚賞給與酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客有賓至如歸的入住感受,熱切期待您的再次光臨,祝您生活愉快