Guest Reviews of HanTing Hotel (Shanghai South Shaanxi Road Subway Station)
9.1/10
Good
1317 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.2
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All reviews(1317)
Positive reviews(1242)
Reviews with photos/video(231)
Easy to get around(192)
Convenient location(144)
Close to metro(84)
Friendly front desk staff(80)
Classy environment(56)
Average sound insulation(34)
Would stay again(24)
Perfect for business trips(22)
Negative reviews(75)
Guest User
Double Room
Stayed in Aug 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Sep 23, 2025
Will stay in the same hotel for next trip to Shanghai. Great location... Able to checkout late and check-in early... Woohoo 😜😜😜
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
Guest User
Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 27, 2025
I've actually stayed at this Hanting Hotel twice now whenever I've visited Shanghai. Its location right by the subway station is incredibly convenient. I even chose it again this time when I came for a concert, since getting to Shanghai Stadium on Line 1 is super quick from here. Definitely recommend it!
Original textTranslated by Google
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
201130****
Superior Queen Room
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 3, 2025
The room arrangement was perfect, and the location is incredibly convenient. The service was excellent. Subway stations are all conveniently close, and the Giant Exhibition is right next door. We look forward to staying here again!
Original textTranslated by Google
6/7
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
M286487****
Double Room
Stayed in Apr 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jun 26, 2025
The room was very clean. What I particularly loved about this hotel was its excellent location. There are plenty of shops to browse nearby, and it's also conveniently close to the subway station. Overall, I was very satisfied with my stay.
Original textTranslated by Google
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
Guest User
Double Room
Stayed in Apr 2025
Solo traveler
2 review
4.0/10
Posted on Jun 2, 2025
location is truly central and very convenient as it is near 2 metro stations. however, everything else makes me forget this as it was truly a bad experience. firstly, when i first reached the hotel, instead of just checking you in, the staff will hard sell you to “upgrade” your room if you are staying more than one night, but this “upgrade” is rly just a window view which is also 80% blocked by some structure…. and the bedroom is also weirdly positioned, with a wall(?) positioned right between your bed and the desk?? i was quite bothered by this position because it’s like obstructing alot of space in the already small room for no reason. at this point, i was still willing to forego these as the location was rly good, but the dealbreaker was that for this “upgrade”, their shower was not working with the water pipe bursting. i was so shocked and angry and went to call the receptionist to fix my toilet, and not only did they not come immediately, they told me to wait 30 mins and even after the 30 mins, they didn’t even come because someone was on “dinner break” lol. this is my first time experiencing such bad service and the hotel wasn’t even that cheap for $70+ a night for ONE pax. anyways i would highly NOT recommend as it’s personally the worst hotel i have stayed in. the red flag that i should have picked up on is that there were still available rooms on the day that you want to book lol. i didn’t even bother taking photos as everything just looks atrocious. also i requested to change my room since no one came to fix my shower and they gave me a windowless room, and i supposedly paid for an upgrade, so ya never again.
Response from Property: We sincerely apologize to you and will pay more attention to our future service. Thank you for informing us of Xiaohan's problem. We will arrange for staff to check the room. We also hope that you can provide more comments and suggestions. We will definitely make improvements with an open mind. You are also welcome to visit our Shaanxi South Road hotel again. If you have any questions during your next stay, you can directly dial "0" to the front desk!
M348871****
Superior Queen Room
Stayed in Aug 2025
Other
7 review
4.7/10
Posted on Sep 12, 2025
The room was incredibly small. The soundproofing was absolutely terrible; I could hear the people next door talking non-stop, it felt like they were right in my room. The pipes were also constantly making noise. This just goes to show, you really should pay attention to the negative reviews – this was genuinely the worst Hanting I've ever stayed at.
Original textTranslated by Google
Response from Property: We sincerely apologize to you and will pay more attention to our future service. Thank you for informing us of Xiaohan's problem. We will arrange for staff to check the room. We also hope that you can provide more comments and suggestions. We will definitely make improvements with an open mind. You are also welcome to visit our Shaanxi South Road hotel again. If you have any questions during your next stay, you can directly dial "0" to the front desk!
Qiling
2-bed Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 9, 2025
Excellent value for money. The place was very clean, and the overall environment was lovely. We were very satisfied with our room assignment. A truly great stay, and we look forward to returning!
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Double Room
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 20, 2025
Best location. Near to mrt, convenient shops and bars.
Room quite small but has everything needed. Acceptable for staying only one night.
Would like to come again next time.
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Yiding
Double Room
Stayed in Aug 2025
Solo traveler
14 review
9.5/10
Amazing
Posted on Sep 5, 2025
The room was incredibly tiny. If you're taller than 170cm, you'll feel extremely cramped and struggle to move around freely. The bathroom was so minuscule you couldn't even bend down, and washing your hair meant constantly bumping your head and arms. It's genuinely only suitable for very slender guests. On the plus side, the location is quite good.
Original textTranslated by Google
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
M295865****
Superior Queen Room
Stayed in Jul 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Aug 20, 2025
The room was a bit dated and on the smaller side, but it was reasonably clean and tidy. The bathroom sink drain sometimes made a very loud and disruptive noise, which I suspect was due to other rooms using water. The location is absolutely fantastic! It's just a few minutes' walk from the subway station, with Huaihai 755 right across the street, and iapm Mall is also within walking distance. The front desk staff were incredibly friendly and welcoming, providing attentive service. Much appreciated!
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,也感謝您能告知小漢的問題,我們定會虛心改進,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M19024****
2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 13, 2025
The rooms are well-equipped and spotlessly clean. The service was exceptionally thoughtful; they even went above and beyond to mail items I'd forgotten. The hotel's location is fantastic, offering incredibly convenient subway access to anywhere. Plus, there are many trendy and popular shops nearby.
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M490891****
Double Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 8, 2025
Great value for money and excellent service. No problems with the room allocation, and the location is very convenient.
Original textTranslated by Google
Response from Property: Thank you for your satisfactory feedback. Seeing you enjoy your comfortable and secure stay is our greatest joy. Your encouragement is a joy to us, and we are truly committed to our work. Thank you very much for your stay, your praise, and your support of our hotel staff. We are delighted to have brought you a wonderful time. We will continue to work hard and look forward to seeing you again! We welcome you back to experience our hotel again and wish you a happy life!
Tianzunyingyang
Superior Queen Room
Stayed in Jul 2025
Family
32 review
9.0/10
Great
Posted on Aug 7, 2025
Centrally located, though the lobby is quite compact and the rooms are a bit small. They offer robot food delivery. Breakfast is included, but it's not a buffet; rather, it's a simple spread of buns and eggs. It's very convenient for shopping, and subway stations are also very close by. It generally gets quiet after 10 PM.
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M789006****
2-bed Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 28, 2025
A great hotel. The service and facilities were excellent, all maintained to a high standard. The cleanliness was absolutely impeccable.
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
M686331****
2-bed Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 25, 2025
A great stay overall. I was very pleased with my room, the service was attentive, and the location is very convenient. Highly recommended.
Original textTranslated by Google
Response from Property: 哇,感謝您的滿意反饋,看到您住得舒適住的安心是我們最開心的事,收到您開心滿滿的鼓勵,我們也將開心滿滿的投入到工作中,非常感謝您的入住與讚賞以及對酒店員工的支持,很高興能為您的出遊帶來美好的時光,我們會繼續努力,期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!