Hotels in People's Square, Shanghai

We have booked more nights initially, but our plan was disrupted by the typhoon unfortunately. Kudos to hotel to be willing to accommodate to our booking twice. Room is too dim for my liking, but housekeeping staff is helpful to my request. Convenient location that our favourite 莱莱小笼包 and 双喜甜品 is just a corner away. You just need to head down n the whole shopping street is right in front

Great location, next to metro people square just 5mins walk only Lots of local food around the conner. The room is nice, enough space for 1or 2 persons The water pressure is goooood Have xiaodu that can control everything by ur voice (in Chinese language)

The room isn't huge, but the bathroom is quite spacious and functional. However, it's missing a retractable clothesline, which would be a useful addition. There's a small round table, and the TV wasn't used – it seemed to be disconnected from power. The door lock feels a bit flimsy, lacking an internal deadbolt. Also, the air conditioning is a central system. Even with outdoor temperatures around 25-28 degrees Celsius in the evening, setting it to 23 degrees didn't provide cooling or dehumidification. The view is good with a large window, but the screen is damaged and needs repairing. Another suggestion is to avoid putting the hairdryer in a black velvet bag; those bags shed a lot, and often I find myself having to wipe down and run the hairdryer to clean it when it comes from such packaging in many hotels. The staff were very good and responsive to guest feedback. You have to pick up food deliveries from the lobby, but that's acceptable.

Located in a prime downtown spot, it's convenient for getting anywhere. Downstairs is very lively with restaurants, a food street, and a shopping complex all in one. During weekdays in summer, there were many foreign guests... and quite a few elderly Chinese too. The front desk often had queues for check-in, and there were always people waiting for taxis outside. Business was really good, yet the room offered excellent value for money! Thanks for the free upgrade to a deluxe suite~ It was newly renovated. I was on a business trip and decided to bring my mom along so she could relax and enjoy herself. **Facilities** They offer a table tennis room, a swimming pool, and a gym. No robots for food delivery pick-up though. **Hygiene** Clean. **Environment** The overall environment is good. The old five-star hotel is very well maintained; it doesn't feel old or dated. The room was newly renovated, but the sense of space wasn't huge, and the bathroom was a bit small. **Service** The service attitude was excellent and professional.

The hotel boasts an excellent location, making it very convenient for getting around. The rooms are spotless, the bedding is comfortable, and the soundproofing is effective. The front desk staff are friendly and efficient at check-in and check-out. The facilities are well-maintained, and overall, it offers great value for money. I highly recommend staying here.

1. **Regarding the hardware:** The room itself is nice – clean, with new facilities, and in a great location close to the subway. However, because the location is so prime, space is at a premium, so the room size is limited. The TV is positioned in a way that takes up too much space, leaving almost no room between the bed and the TV, making it easy to bump into. 2. **Regarding the service:** The breakfast was good, and both the front desk and room service were excellent. 3. **Minor issues:** I suggest a thorough check of the entire building's air conditioning system. We were informed that there's central air conditioning and were advised not to use the in-room AC for energy saving and environmental protection. However, if you don't turn on the in-room AC, you'll be sweating profusely within minutes – it was 38 degrees outside and 30 degrees inside the room. But if you do turn on the AC, it gets a bit too cold. It's quite a dilemma. Also, the ventilation fan is a bit noisy. So, if you turn on the AC at night, it's cold; if you turn on the fan for ventilation, it's loud. If you don't turn anything on, it's too hot to sleep. I've stayed in other five-star hotels before where the room remained cool even with the AC off. I recommend addressing these issues.

The staff were very welcoming and made a great impression! The room was clean and tidy, and the bed was soft and comfortable! The location is excellent, just a ten-minute walk to Nanjing Road Pedestrian Street, and Metro Line 10 is also right there, which is very convenient! I guess it's because it's a big city like Shanghai where space is at a premium, so the room wasn't huge for over 500, but it was perfectly adequate!

Firstly, i want to thank the staff Nana. She was very helpful and kind. We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were very friendly, helpful, and always greeted us with a smile. They kindly helped us join the two beds together and made them very neat and comfortable. The location was convenient, with easy access to public transportation, restaurants, and shopping areas. We really appreciated the excellent service and hospitality throughout our stay. Highly recommended, and we would definitely stay here again. Thank you for making our trip so enjoyable!

This hotel was not cheap, so I had high expectations in comparison to the hotel I stayed in just before at half the price. We arrived at 5pm after a very long travel day and were stunned to be told our room wasn’t ready and we were to come back in an hour. 4 hours after check in opens and they think its acceptable to expect us to wait for a room we have paid 1150 yuan pn for. Only 18 hours in the room. I don’t think so. I told them it was unacceptable and they got a room ready after we hung around for 20 minutes. No apology. They didn’t seem to care at all and just looked put out. So I was surprised to see a bunch of literature in the room waffling on about how customer service was a priority to them because it certainly didn’t seem to be. Unfortunately we were put in a room directly below reception and could hear not only constant stomping above and the grating of chairs being dragged across the floor but the room next door had screaming kids making a racket and it was directly in front of the lifts so anyone at the lifts could also be heard because the room had no sound proofing. There was also building works going on so there was a constant hammering and sometimes drilling. I woke up at 4am at one point and they were drilling! Totally ridiculous. The room was nice. Great bed and pillow if a little firm. Well laid out and the shower was excellent. I’d like this shower at home. Giant tv we couldn’t use as there were no international channels at all and the screen sharing thing wasn’t working for us likely due to our eSIM. Nice kettle and free mini bar of bottles of water, tea and coke. A fruit bowl appeared when we got back from being out which was nice. Breakfast was so so. Mostly eastern catered. They have congee and dumplings from 9.30pm til midnight which was great. Location was excellent. Less than one minute to underpass to metro and 10 mins walk to the Bund. On Nanjing rd which is bustling with shops and restaurants. But if you can’t get your room til 6pm and then can’t sleep due to the constant noise then location and nice furnishings don’t matter a jot! Don’t stay here unless it’s much cheaper than we paid. The hotel we stayed in the day before at less than half the price was far superior.

The hotel has a great environment and an excellent location. It's in the city center, making it incredibly convenient to get to any attraction. Shanghai's famous Huanghe Road food street is just a five-minute walk away, and People's Square and Nanjing Road Pedestrian Street are about a ten-minute walk. The hotel staff are very friendly, the room was spotless, and they even offer complimentary drinks. There's also free coffee in the lobby. The staff are so welcoming. I'll definitely choose this hotel again next time I visit Shanghai. Highly recommended!